Hotjar vs Great Question

All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million websites in 180+ countries.
All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat
Great Question is the best all-in-one platform that puts customer research on autopilot. Customer-centric technology companies love Great Question because it eliminates tools and provides faster insights.
Great Question is the best all-in-one platform that puts customer research on autopilot. Customer-centric technology companies love Great Question...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat

Starting from

USD 39.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

USD 49.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.7 /5
(532)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.5/ 5

Value for Money

4.5/ 5

No reviews available

Already have Great Question?

Write a Review!

Total features 107

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Audience Targeting
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • CSAT Survey Structure
  • Campaign Tracking
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conversion Rate Optimisation
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Geotargeting
  • Heatmaps
  • Interactive Reports
  • Issue Tracking
  • KPI Monitoring
  • Mobile Survey
  • Moderated Usability Testing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Site Management
  • NPS Survey Structure
  • Negative Feedback Management
  • Performance Metrics
  • Problem Area Alerts
  • Prototype Creation
  • Qualitative Comparative Analysis
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Unmoderated Testing
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets

Total features 16

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Audience Targeting
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • CSAT Survey Structure
  • Campaign Tracking
  • Charting
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conversion Rate Optimisation
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Geotargeting
  • Heatmaps
  • Interactive Reports
  • Issue Tracking
  • KPI Monitoring
  • Mobile Survey
  • Moderated Usability Testing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Site Management
  • NPS Survey Structure
  • Negative Feedback Management
  • Performance Metrics
  • Problem Area Alerts
  • Prototype Creation
  • Qualitative Comparative Analysis
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Unmoderated Testing
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • AB Tasty
  • Aha!
  • Airtable
  • Appcues
  • Asana
  • Basecamp
  • BigCommerce
  • Calendly
  • ClickFunnels
  • ClickUp
  • Drip
  • Drupal
  • Firebase
  • Freshdesk
  • GTM
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Meet
  • Google Tag Manager 360
  • HubSpot CMS Hub
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • InstaPage
  • Intercom
  • Jira
  • Joomla
  • Kajabi
  • Kartra
  • Kit
  • Leadpages
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Miro
  • Mixpanel
  • MySQL
  • OneDrive
  • Pipedrive
  • Podio
  • PrestaShop
  • Productboard
  • QuickSilk
  • Salesforce Marketing Cloud Account Engagement
  • Segment
  • Shopify
  • Slack
  • Smartsheet
  • Squarespace
  • Todoist
  • Trello
  • Trustpilot
  • Unbounce
  • Webflow
  • Weebly
  • Wix
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoom Workplace
  • AB Tasty
  • Aha!
  • Airtable
  • Appcues
  • Asana
  • Basecamp
  • BigCommerce
  • Calendly
  • ClickFunnels
  • ClickUp
  • Drip
  • Drupal
  • Firebase
  • Freshdesk
  • GTM
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Meet
  • Google Tag Manager 360
  • HubSpot CMS Hub
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • InstaPage
  • Intercom
  • Jira
  • Joomla
  • Kajabi
  • Kartra
  • Kit
  • Leadpages
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Miro
  • Mixpanel
  • MySQL
  • OneDrive
  • Pipedrive
  • Podio
  • PrestaShop
  • Productboard
  • QuickSilk
  • Salesforce Marketing Cloud Account Engagement
  • Segment
  • Shopify
  • Slack
  • Smartsheet
  • Squarespace
  • Todoist
  • Trello
  • Trustpilot
  • Unbounce
  • Webflow
  • Weebly
  • Wix
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoom Workplace