User.com vs Web Callback
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Overview
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers,...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Cost
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.2/ 5Features
4.4/ 5Customer Service
4.8/ 5Value for Money
4.6/ 5Ease of Use
5/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 182
- 2-Way Messaging
- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Archiving & Retention
- Audience Targeting
- Automated Responses
- Automated Routing
- Automated Scheduling
- Autoresponders
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Scripting
- Call Tracking
- Callback Scheduling
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Catalog Management
- Chat Transcript
- Chat/Messaging
- Chatbot
- Churn Management
- Client Database
- Code-free Development
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Surveys
- Customisable Branding
- Customisable CTAs
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- For Developers
- Forms Management
- Full Text Search
- Geotargeting
- Help Desk Management
- Image Library
- Inbound Call Center
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Coupons
- Mobile Optimization
- Mobile Retargeting
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Multivariate Testing
- Notification Scheduling
- Offline Form
- Outbound Call Center
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Prospecting Tools
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Referral Tracking
- Reminders
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- SMS Marketing
- Sales Analytics
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Signature Management
- Social Marketing
- Social Media Integration
- Social Promotion
- Softphone Software
- Source Tracking
- Spam Blocker
- Subscriber Management
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Task Management
- Template Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Integration
- Website Visitor Tracking
- Whitelisting/Blacklisting
- Widgets
- Workflow Management
Total features 40
- 2-Way Messaging
- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Archiving & Retention
- Audience Targeting
- Automated Responses
- Automated Routing
- Automated Scheduling
- Autoresponders
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Scripting
- Call Tracking
- Callback Scheduling
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Catalog Management
- Chat Transcript
- Chat/Messaging
- Chatbot
- Churn Management
- Client Database
- Code-free Development
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Surveys
- Customisable Branding
- Customisable CTAs
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- For Developers
- Forms Management
- Full Text Search
- Geotargeting
- Help Desk Management
- Image Library
- Inbound Call Center
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Coupons
- Mobile Optimization
- Mobile Retargeting
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Multivariate Testing
- Notification Scheduling
- Offline Form
- Outbound Call Center
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Prospecting Tools
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Referral Tracking
- Reminders
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- SMS Marketing
- Sales Analytics
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Signature Management
- Social Marketing
- Social Media Integration
- Social Promotion
- Softphone Software
- Source Tracking
- Spam Blocker
- Subscriber Management
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Task Management
- Template Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Integration
- Website Visitor Tracking
- Whitelisting/Blacklisting
- Widgets
- Workflow Management
Integrations
- 1ShoppingCart
- Adobe Commerce
- Airtable
- BigCommerce
- Calendly
- CoreCommerce
- Drupal
- FreshMail
- FullContact
- Gmail
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Forms
- Google Workspace
- Instapage
- Intercom
- Joomla
- Kajabi
- Mailchimp
- Matomo
- Meta for Business
- Pinnacle Cart
- Pipedrive
- PrestaShop
- Salesforce Sales Cloud
- Segment
- Shift4Shop
- Shopify
- Slack
- Squarespace
- Stripe
- Stripe Billing
- Trello
- Twilio
- Twitter/X
- Typeform
- Weebly
- Wix
- Woodpecker
- WordPress
- Zapier
- Zoho CRM
- Zoom Workplace
- ekmPowershop
- 1ShoppingCart
- Adobe Commerce
- Airtable
- BigCommerce
- Calendly
- CoreCommerce
- Drupal
- FreshMail
- FullContact
- Gmail
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Forms
- Google Workspace
- Instapage
- Intercom
- Joomla
- Kajabi
- Mailchimp
- Matomo
- Meta for Business
- Pinnacle Cart
- Pipedrive
- PrestaShop
- Salesforce Sales Cloud
- Segment
- Shift4Shop
- Shopify
- Slack
- Squarespace
- Stripe
- Stripe Billing
- Trello
- Twilio
- Twitter/X
- Typeform
- Weebly
- Wix
- Woodpecker
- WordPress
- Zapier
- Zoho CRM
- Zoom Workplace
- ekmPowershop
