Pendo vs Decode
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Overview
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Decode – an Integrated Consumer Research Platform with Insights AI to get unbiased, Rich, and actionable insights.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Cost
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.3/ 5Customer Service
4.5/ 5Value for Money
4.4/ 5Features
Total features 162
- A/B Testing
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Asynchronous Learning
- Audience Targeting
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Blended Learning
- CRM
- Campaign Analytics
- Campaign Management
- Charting
- Chat/Messaging
- Churn Management
- Cohort Analysis
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Conditional Logic
- Content Creation
- Content Library
- Content Management
- Contextual Guidance
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Collection
- Data Import/Export
- Data Linking
- Data Modeling
- Data Quality Control
- Data Security
- Data Storage Management
- Data Visualization
- Deadline Management
- Design Management
- Drag & Drop
- Electronic Forms
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Engagement Tracking
- Event Triggered Actions
- Face-to-Face
- Feedback Management
- For Mobile
- For Sales Teams/Organizations
- For Websites
- Funnel Analysis
- Gamification
- Gantt/Timeline View
- Goal Setting/Tracking
- Guest Access
- HR Management
- Heatmaps
- Idea Management
- In-App Events Tracking
- In-App Training
- Interaction Tracking
- Interactive Content
- Interactive Reports
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Launch Management
- Learning Management
- Machine Learning
- Milestone Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Marketing
- Multi-Language
- Multiple Data Sources
- Multiple Site Management
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Orientation Workflow Management
- Pageview Tracking
- Panel Management
- Performance Metrics
- Personalization
- Planning Tools
- Predictive Analytics
- Prioritization
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Prospecting Tools
- Pulse Surveys
- Quantitative Analysis
- Question Branching
- Question Library
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Release Planning
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Resource Management
- Retention Tracking
- Revenue Tracking
- Role-Based Permissions
- SSL Security
- Screen Activity Recording
- Screen Sharing
- Search/Filter
- Self Service Portal
- Self Service Tools
- Self-paced Learning
- Sentiment Analysis
- Session Recording
- Single Sign On
- Site Search Tracking
- Software Testing Management
- Statistical Analysis
- Status Tracking
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Text Analysis
- Third-Party Integrations
- Time on Site Tracking
- Timeline Management
- Training Management
- Transcripts/Chat History
- Trend Analysis
- Unmoderated Testing
- Usability Testing
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- User Onboarding
- User Research Analysis
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Widgets
- Workflow Management
Total features 58
- A/B Testing
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Asynchronous Learning
- Audience Targeting
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Blended Learning
- CRM
- Campaign Analytics
- Campaign Management
- Charting
- Chat/Messaging
- Churn Management
- Cohort Analysis
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Conditional Logic
- Content Creation
- Content Library
- Content Management
- Contextual Guidance
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Collection
- Data Import/Export
- Data Linking
- Data Modeling
- Data Quality Control
- Data Security
- Data Storage Management
- Data Visualization
- Deadline Management
- Design Management
- Drag & Drop
- Electronic Forms
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Engagement Tracking
- Event Triggered Actions
- Face-to-Face
- Feedback Management
- For Mobile
- For Sales Teams/Organizations
- For Websites
- Funnel Analysis
- Gamification
- Gantt/Timeline View
- Goal Setting/Tracking
- Guest Access
- HR Management
- Heatmaps
- Idea Management
- In-App Events Tracking
- In-App Training
- Interaction Tracking
- Interactive Content
- Interactive Reports
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Launch Management
- Learning Management
- Machine Learning
- Milestone Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Marketing
- Multi-Language
- Multiple Data Sources
- Multiple Site Management
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Orientation Workflow Management
- Pageview Tracking
- Panel Management
- Performance Metrics
- Personalization
- Planning Tools
- Predictive Analytics
- Prioritization
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Prospecting Tools
- Pulse Surveys
- Quantitative Analysis
- Question Branching
- Question Library
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Release Planning
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Resource Management
- Retention Tracking
- Revenue Tracking
- Role-Based Permissions
- SSL Security
- Screen Activity Recording
- Screen Sharing
- Search/Filter
- Self Service Portal
- Self Service Tools
- Self-paced Learning
- Sentiment Analysis
- Session Recording
- Single Sign On
- Site Search Tracking
- Software Testing Management
- Statistical Analysis
- Status Tracking
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Text Analysis
- Third-Party Integrations
- Time on Site Tracking
- Timeline Management
- Training Management
- Transcripts/Chat History
- Trend Analysis
- Unmoderated Testing
- Usability Testing
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- User Onboarding
- User Research Analysis
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Widgets
- Workflow Management
Integrations
- Amazon Redshift
- Calendly
- ChurnZero
- Confluence
- Domo
- Drift
- Elastic Enterprise Search
- Fivetran
- Fullstory
- Gainsight CS
- HelpDocs
- HubSpot CRM
- Igloo
- Intercom
- Jira
- LaunchDarkly
- LogRocket
- Looker
- Salesforce Sales Cloud
- Segment
- Slack
- Snowflake
- Tableau
- Tray.io
- TrustRadius
- UserTesting
- Voxpopme
- WordPress
- Zapier
- Zendesk Suite
- inVision
Not provided by vendor
