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NOLA vs Web Callback

NOLA

(4)
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Web Callback

(1)
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NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.
NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

USD 0.03

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.8 /5
(4)

Ease of Use

4.8/ 5

Features

4.8/ 5

Customer Service

4.8/ 5

Value for Money

4.8/ 5
Read all reviews

Overall rating

5 /5
(1)

Ease of Use

5/ 5

Features

5/ 5

Customer Service

5/ 5

Value for Money

5/ 5
Read all reviews

Total features 169

  • API
  • Access Controls/Permissions
  • Access Management
  • Accounting
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Audit Trail
  • Authentication
  • Auto-Dialer
  • Automated Notices
  • Automated Scheduling
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Client Management
  • Collection Agencies
  • Commission Management
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimisation
  • Credential Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Verification
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Scheduling
  • Engagement Tracking
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Triggered Actions
  • Financial Management
  • For Call Centers
  • Forecasting
  • Full Text Search
  • HIPAA Compliant
  • Historical Reporting
  • IVR Software
  • In-House Collections
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Management
  • Knowledge Base Management
  • Labor Forecasting
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Meeting Management
  • Member Accounts
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Factor Authentication
  • Multi-Language
  • Multiple User Accounts
  • Opportunity Management
  • Outbound Call Center
  • Partial Payments
  • Password Management
  • Payment Collection
  • Payment Plans
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Project Management
  • Purchasing & Receiving
  • Quality Assurance
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Rules-Based Workflow
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Source Tracking
  • Tagging
  • Task Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third-Party Integrations
  • Transaction Management
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Defined Attributes
  • User Management
  • Video Call Recording
  • Voice Mail
  • Web Forms
  • Widgets
  • Workflow Management

Total features 40

  • API
  • Access Controls/Permissions
  • Access Management
  • Accounting
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Audit Trail
  • Authentication
  • Auto-Dialer
  • Automated Notices
  • Automated Scheduling
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Client Management
  • Collection Agencies
  • Commission Management
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimisation
  • Credential Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Verification
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Scheduling
  • Engagement Tracking
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Triggered Actions
  • Financial Management
  • For Call Centers
  • Forecasting
  • Full Text Search
  • HIPAA Compliant
  • Historical Reporting
  • IVR Software
  • In-House Collections
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Management
  • Knowledge Base Management
  • Labor Forecasting
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Meeting Management
  • Member Accounts
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Factor Authentication
  • Multi-Language
  • Multiple User Accounts
  • Opportunity Management
  • Outbound Call Center
  • Partial Payments
  • Password Management
  • Payment Collection
  • Payment Plans
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Project Management
  • Purchasing & Receiving
  • Quality Assurance
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Rules-Based Workflow
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Source Tracking
  • Tagging
  • Task Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third-Party Integrations
  • Transaction Management
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Defined Attributes
  • User Management
  • Video Call Recording
  • Voice Mail
  • Web Forms
  • Widgets
  • Workflow Management
Not provided by vendor
  • Google Analytics 360
  • Matomo
  • Pipedrive
  • Zoho CRM

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