SmartCOMM vs Quadient Inspire
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Overview
SmartCOMM is a customer communications management software that helps businesses connect with clients via one-way and two-way conversations. Key features include batch communications, personalization, content management, on-demand communications, template management, and multi-channel communications.
SmartCOMM is a customer communications management software that helps businesses connect with clients via one-way and two-way conversations. Key...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
Inspire makes even the most complex experiences simple by enabling intelligent workflows for creating and delivering critical customer communications.
Inspire makes even the most complex experiences simple by enabling intelligent workflows for creating and delivering critical customer communications.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
Images
Cost
Starting from
USD 35,000.00/year
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.2/ 5Features
4.6/ 5Customer Service
4.2/ 5Value for Money
4/ 5Features
Total features 8
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Autoresponders
- Batch Communications
- Batch Processing
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Conditional Logic
- Configurable Workflow
- Content Library
- Content Management
- Contract Drafting
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Storage Management
- Data Synchronization
- Data Visualization
- Digital Signature
- Document Automation
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Management
- Email Templates
- Engagement Tracking
- File Sharing
- Forms Management
- Full Text Search
- Interaction Tracking
- Interactive Content
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multi-User Collaboration
- Multiple Format Support
- Multiple Output Formats
- Offline Access
- On-Demand Communications
- Personalization
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Search/Filter
- Tagging
- Template Management
- Templates
- Text Editing
- Third-Party Integrations
- Unified Communications
- Version Control
- Workflow Management
Total features 79
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Autoresponders
- Batch Communications
- Batch Processing
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Conditional Logic
- Configurable Workflow
- Content Library
- Content Management
- Contract Drafting
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Storage Management
- Data Synchronization
- Data Visualization
- Digital Signature
- Document Automation
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Management
- Email Templates
- Engagement Tracking
- File Sharing
- Forms Management
- Full Text Search
- Interaction Tracking
- Interactive Content
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multi-User Collaboration
- Multiple Format Support
- Multiple Output Formats
- Offline Access
- On-Demand Communications
- Personalization
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Search/Filter
- Tagging
- Template Management
- Templates
- Text Editing
- Third-Party Integrations
- Unified Communications
- Version Control
- Workflow Management
Integrations
Not provided by vendor
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