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Quadient Inspire vs OpenText Experience Cloud

Inspire makes even the most complex experiences simple by enabling intelligent workflows for creating and delivering critical customer communications.
Inspire makes even the most complex experiences simple by enabling intelligent workflows for creating and delivering critical customer communications.

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
OpenText Experience Cloud is a cloud-based platform that helps businesses improve customer relationships by delivering personalized interactions, engagement, and improved communications throughout the customer lifecycle. It helps transform vast data into information-driven experiences that connect people in meaningful ways.
OpenText Experience Cloud is a cloud-based platform that helps businesses improve customer relationships by delivering personalized interactions,...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
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Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(16)

Ease of Use

4.2/ 5

Features

4.6/ 5

Customer Service

4.2/ 5

Value for Money

4/ 5

No reviews available

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Total features 79

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Autoresponders
  • Batch Communications
  • Batch Processing
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Content Library
  • Content Management
  • Contract Drafting
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Document Automation
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Templates
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Interaction Tracking
  • Interactive Content
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Format Support
  • Multiple Output Formats
  • Offline Access
  • On-Demand Communications
  • Personalization
  • Predictive Analytics
  • Process/Workflow Automation
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Survey/Poll Management
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Text Editing
  • Third-Party Integrations
  • Unified Communications
  • Version Control
  • Workflow Management

Total features 9

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Autoresponders
  • Batch Communications
  • Batch Processing
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Content Library
  • Content Management
  • Contract Drafting
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Document Automation
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Templates
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Interaction Tracking
  • Interactive Content
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Format Support
  • Multiple Output Formats
  • Offline Access
  • On-Demand Communications
  • Personalization
  • Predictive Analytics
  • Process/Workflow Automation
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Survey/Poll Management
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Text Editing
  • Third-Party Integrations
  • Unified Communications
  • Version Control
  • Workflow Management
  • Cognizant
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  • Docusign
  • Duck Creek Suite
  • IDITSuite
  • Microsoft Azure
  • MuleSoft Composer
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Not provided by vendor