Sagicc vs Web Callback
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Overview
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 5 customer service agents.
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
USD 45.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.4/ 5Customer Service
4.2/ 5Value for Money
4.5/ 5Ease of Use
5/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 135
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Augmented Analytics
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Batch Communications
- Blended Call Center
- CRM
- Call Center Management
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Canned Responses
- Chat/Messaging
- Chatbot
- Churn Management
- Client Portal
- Code-free Development
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Management
- Email Templates
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Sales/Marketing
- Help Desk Management
- IVR Software
- Inbound Call Center
- Inbox Management
- Intent Recognition
- Interaction Tracking
- Interactive Content
- Inventory Management
- Knowledge Base Management
- Knowledge Management
- Language Detection
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Natural Language Processing
- On-Demand Communications
- Outbound Call Center
- Performance Management
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Proactive Chat
- Process/Workflow Automation
- Progressive Dialer
- Quality Management
- Query Suggestions
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SSL Security
- Sales Reports
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Source Tracking
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Video Support
- Virtual Assistant
- Voice Mail
- Web Forms
- Website Integration
- Widgets
- Workflow Management
- Workforce Management
Total features 40
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Augmented Analytics
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Batch Communications
- Blended Call Center
- CRM
- Call Center Management
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Canned Responses
- Chat/Messaging
- Chatbot
- Churn Management
- Client Portal
- Code-free Development
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Management
- Email Templates
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Sales/Marketing
- Help Desk Management
- IVR Software
- Inbound Call Center
- Inbox Management
- Intent Recognition
- Interaction Tracking
- Interactive Content
- Inventory Management
- Knowledge Base Management
- Knowledge Management
- Language Detection
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Natural Language Processing
- On-Demand Communications
- Outbound Call Center
- Performance Management
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Proactive Chat
- Process/Workflow Automation
- Progressive Dialer
- Quality Management
- Query Suggestions
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SSL Security
- Sales Reports
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Source Tracking
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Video Support
- Virtual Assistant
- Voice Mail
- Web Forms
- Website Integration
- Widgets
- Workflow Management
- Workforce Management
Integrations
- AWS CloudFormation
- AWS CloudTrail
- AWS Config
- AWS Lambda
- ActiveCampaign
- Asterisk
- Asterisk Advanced
- Avaya CPaaS
- Avaya Experience Platform
- Avaya Spaces
- Avaya UCaaS
- AwSV
- CRM_
- Calendly
- DynamicGroup
- DynamicHRIS
- DynamicScreen
- DynamicTemplate
- ERPCloud
- Erpisto
- FocusMe for Outlook
- Gmail
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Kanban for WordPress
- Kiwi for Gmail
- MS Dynamics
- Matomo
- Microsoft Outlook
- Microsoft Power BI
- Outlook Export
- PBRS
- Pigeon for Gmail
- Pipedrive
- Power BI Connector for Jira
- Power BI Connector for ServiceNow
- Power BI Connector for Shopify
- Resource Management
- Salesforce Platform
- Salesforce.org Education Cloud
- Salesforce.org Nonprofit Cloud
- SeoSamba WordPress Enterprise
- Siesa POS
- Siigo
- SugarCRM
- TableUp
- Telegram
- Vtiger CRM
- WordPress
- WordPress Portal
- WordPress VIP
- Zapiens
- Zapier
- Zaplee
- Zoho CRM
- AWS CloudFormation
- AWS CloudTrail
- AWS Config
- AWS Lambda
- ActiveCampaign
- Asterisk
- Asterisk Advanced
- Avaya CPaaS
- Avaya Experience Platform
- Avaya Spaces
- Avaya UCaaS
- AwSV
- CRM_
- Calendly
- DynamicGroup
- DynamicHRIS
- DynamicScreen
- DynamicTemplate
- ERPCloud
- Erpisto
- FocusMe for Outlook
- Gmail
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Kanban for WordPress
- Kiwi for Gmail
- MS Dynamics
- Matomo
- Microsoft Outlook
- Microsoft Power BI
- Outlook Export
- PBRS
- Pigeon for Gmail
- Pipedrive
- Power BI Connector for Jira
- Power BI Connector for ServiceNow
- Power BI Connector for Shopify
- Resource Management
- Salesforce Platform
- Salesforce.org Education Cloud
- Salesforce.org Nonprofit Cloud
- SeoSamba WordPress Enterprise
- Siesa POS
- Siigo
- SugarCRM
- TableUp
- Telegram
- Vtiger CRM
- WordPress
- WordPress Portal
- WordPress VIP
- Zapiens
- Zapier
- Zaplee
- Zoho CRM
