Korra vs BA Insight
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Overview
Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.
Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
BA Insight is an enterprise search software that provides a personalized and relevant search experience using AI-driven intelligent search capabilities. The platform includes connectors for popular enterprise systems, advanced analytics and reporting capabilities, and natural language processing.
BA Insight is an enterprise search software that provides a personalized and relevant search experience using AI-driven intelligent search capabilitie...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Cost
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.9/ 5Features
4.7/ 5Customer Service
5/ 5Value for Money
4.9/ 5Features
Total features 98
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics
- Augmented Analytics
- Autocomplete
- Automatic Backup
- Behavior Tracking
- Behavioral Analytics
- Catalog Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Content Library
- Content Management
- Customer Activity Tracking
- Customer Database
- Customer History
- Customisable Branding
- Customizable Templates
- Dashboard
- Data Aggregation
- Data Capture and Transfer
- Data Classification
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Security
- Data Source Connectors
- Data Storage Management
- Document Management
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Email Alerts
- Engagement Tracking
- Faceted Search/Filtering
- Feedback Management
- File Management
- For Enterprises
- For Sales Teams/Organizations
- For eCommerce
- Full Text Search
- Fuzzy Search
- Help Desk Management
- Indexing
- Intelligent Search
- Intent Recognition
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Machine Learning
- Metadata Management
- Mobile Alerts
- Mobile Interface
- Monitoring
- Multi-Language
- Multiple Data Sources
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Personalization
- Pre-built Templates
- Product Recommendations
- Product Search
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Self Service Portal
- Semantic Search
- Sentiment Analysis
- Single Sign On
- Speech Recognition
- Tagging
- Task Management
- Templates
- Text Analysis
- Text Editing
- Third-Party Integrations
- Ticket Management
- Usage Tracking/Analytics
- User Management
- Video Search
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Web Notifications
- Website Integration
- Widgets
Total features 11
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics
- Augmented Analytics
- Autocomplete
- Automatic Backup
- Behavior Tracking
- Behavioral Analytics
- Catalog Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Content Library
- Content Management
- Customer Activity Tracking
- Customer Database
- Customer History
- Customisable Branding
- Customizable Templates
- Dashboard
- Data Aggregation
- Data Capture and Transfer
- Data Classification
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Security
- Data Source Connectors
- Data Storage Management
- Document Management
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Email Alerts
- Engagement Tracking
- Faceted Search/Filtering
- Feedback Management
- File Management
- For Enterprises
- For Sales Teams/Organizations
- For eCommerce
- Full Text Search
- Fuzzy Search
- Help Desk Management
- Indexing
- Intelligent Search
- Intent Recognition
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Machine Learning
- Metadata Management
- Mobile Alerts
- Mobile Interface
- Monitoring
- Multi-Language
- Multiple Data Sources
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Personalization
- Pre-built Templates
- Product Recommendations
- Product Search
- Query Suggestions
- Real-Time Analytics
- Real-Time Data
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Self Service Portal
- Semantic Search
- Sentiment Analysis
- Single Sign On
- Speech Recognition
- Tagging
- Task Management
- Templates
- Text Analysis
- Text Editing
- Third-Party Integrations
- Ticket Management
- Usage Tracking/Analytics
- User Management
- Video Search
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Web Notifications
- Website Integration
- Widgets
Integrations
- Amazon Cloud Search
- Azure Cognitive Services
- Confluence
- Dropbox Business
- Elastic Enterprise Search
- Google Drive
- LiveTiles
- Microsoft 365
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Teams
- NetDocuments
- Salesforce Platform
- ServiceNow
- SmartHub
- SugarCRM
- Vimeo
- YouTube
- Zendesk Suite
- Amazon Cloud Search
- Azure Cognitive Services
- Confluence
- Dropbox Business
- Elastic Enterprise Search
- Google Drive
- LiveTiles
- Microsoft 365
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Teams
- NetDocuments
- Salesforce Platform
- ServiceNow
- SmartHub
- SugarCRM
- Vimeo
- YouTube
- Zendesk Suite
