WeKall vs Web Callback

WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

USD 17.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.5 /5
(39)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.6/ 5

Value for Money

4.5/ 5

Overall rating

5 /5
(1)

Ease of Use

5/ 5

Features

5/ 5

Customer Service

5/ 5

Value for Money

5/ 5

Total features 141

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Auto-Dialer
  • Automatic Call Distribution
  • Autoresponders
  • Blended Call Center
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scoring
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer History
  • Customer Portal
  • Customer Segmentation
  • Customisable Branding
  • Customisable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Electronic Faxes
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • Group Messaging
  • IVR Software
  • Inbound Call Center
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Machine Learning
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pre-recorded Messages
  • Predictive Analytics
  • Predictive Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Scheduled Recording
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Spam Blocker
  • Speech Recognition
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Web Forms
  • Widgets
  • Workflow Management

Total features 40

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Auto-Dialer
  • Automatic Call Distribution
  • Autoresponders
  • Blended Call Center
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scoring
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer History
  • Customer Portal
  • Customer Segmentation
  • Customisable Branding
  • Customisable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Electronic Faxes
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • Group Messaging
  • IVR Software
  • Inbound Call Center
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Machine Learning
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pre-recorded Messages
  • Predictive Analytics
  • Predictive Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Scheduled Recording
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Spam Blocker
  • Speech Recognition
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Web Forms
  • Widgets
  • Workflow Management
  • Freshdesk
  • Google Analytics 360
  • Kustomer
  • Matomo
  • Microsoft Teams
  • Pipedrive
  • WhatsApp
  • Zoho CRM
  • Freshdesk
  • Google Analytics 360
  • Kustomer
  • Matomo
  • Microsoft Teams
  • Pipedrive
  • WhatsApp
  • Zoho CRM