Web Callback vs Zenith CRM
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Overview
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.
Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
5/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Ease of Use
5/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 40
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audience Targeting
- Audio Capture
- Auto-Dialer
- Automated Scheduling
- Automatic Call Distribution
- Automatic Transcription
- Billing & Invoicing
- Blended Call Center
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Analytics
- Campaign Management
- Categorisation/Grouping
- Charting
- Chat/Messaging
- Churn Management
- Client Management
- Client Portal
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Service Analytics
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Expense Tracking
- File Sharing
- Financial Management
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Real Estate
- For Sales Teams/Organizations
- Forecasting
- Forms Management
- Gamification
- Goal Setting/Tracking
- HIPAA Compliant
- IVR Software
- Inbound Call Center
- Insurance Management
- Interaction Tracking
- Internal Chat Integration
- Kanban Board
- Keyword Tracking
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Live Chat
- Manual Dialer
- Marketing Automation
- Medical History Records
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Natural Language Processing
- Omnichannel Communications
- Opportunity Management
- Outbound Call Center
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Physician Management
- Pipeline Management
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Progressive Dialer
- Property Database
- Prospecting Tools
- Quality Assurance
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Revenue Management
- Role-Based Permissions
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Self-Service Search
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Softphone Software
- Source Tracking
- Speech-to-Text Analysis
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third-Party Integrations
- Transfers/Routing
- Visual Analytics
- Voice Mail
- Web Forms
- Web-based Deployment
- Widgets
- Workflow Management
Total features 185
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audience Targeting
- Audio Capture
- Auto-Dialer
- Automated Scheduling
- Automatic Call Distribution
- Automatic Transcription
- Billing & Invoicing
- Blended Call Center
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Analytics
- Campaign Management
- Categorisation/Grouping
- Charting
- Chat/Messaging
- Churn Management
- Client Management
- Client Portal
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Service Analytics
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Expense Tracking
- File Sharing
- Financial Management
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Real Estate
- For Sales Teams/Organizations
- Forecasting
- Forms Management
- Gamification
- Goal Setting/Tracking
- HIPAA Compliant
- IVR Software
- Inbound Call Center
- Insurance Management
- Interaction Tracking
- Internal Chat Integration
- Kanban Board
- Keyword Tracking
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Live Chat
- Manual Dialer
- Marketing Automation
- Medical History Records
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Natural Language Processing
- Omnichannel Communications
- Opportunity Management
- Outbound Call Center
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Physician Management
- Pipeline Management
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Progressive Dialer
- Property Database
- Prospecting Tools
- Quality Assurance
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Revenue Management
- Role-Based Permissions
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Self-Service Search
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Softphone Software
- Source Tracking
- Speech-to-Text Analysis
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third-Party Integrations
- Transfers/Routing
- Visual Analytics
- Voice Mail
- Web Forms
- Web-based Deployment
- Widgets
- Workflow Management
Integrations
- Google Analytics 360
- Matomo
- Pipedrive
- Zoho CRM
Not provided by vendor
