Alchemer vs Decode
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Overview
The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.
The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Decode – an Integrated Consumer Research Platform with Insights AI to get unbiased, Rich, and actionable insights.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
USD 55.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.1/ 5Customer Service
4.3/ 5Value for Money
3.9/ 5Features
Total features 104
- 360 Degree Feedback
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Appraisal History
- Behavior Tracking
- Benchmarking
- CRM
- Campaign Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Design Management
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Onboarding
- Engagement Tracking
- Face-to-Face
- Feedback Management
- For Mobile
- For Websites
- Heatmaps
- Interaction Tracking
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Online Polling
- Panel Management
- Performance Management
- Performance Metrics
- Performance Review Management
- Presentation Tools
- Product Lifecycle Management
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Screen Activity Recording
- Screen Sharing
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Transcripts/Chat History
- Trend Analysis
- URL Customization
- Unmoderated Testing
- Usability Testing
- User Journeys
- User Management
- User Research Analysis
- Visual Analytics
- Website Integration
Total features 58
- 360 Degree Feedback
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Appraisal History
- Behavior Tracking
- Benchmarking
- CRM
- Campaign Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Design Management
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Onboarding
- Engagement Tracking
- Face-to-Face
- Feedback Management
- For Mobile
- For Websites
- Heatmaps
- Interaction Tracking
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Online Polling
- Panel Management
- Performance Management
- Performance Metrics
- Performance Review Management
- Presentation Tools
- Product Lifecycle Management
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Screen Activity Recording
- Screen Sharing
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Transcripts/Chat History
- Trend Analysis
- URL Customization
- Unmoderated Testing
- Usability Testing
- User Journeys
- User Management
- User Research Analysis
- Visual Analytics
- Website Integration
Integrations
- Asana
- Captcha
- Domo
- Google Analytics 360
- Google Docs
- Google Sheets
- HubSpot CRM
- IBM SPSS Statistics
- Mailchimp
- Meta for Business
- Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller)
- Microsoft Power BI
- Okta
- OneLogin
- Paylocity
- SMTP
- Salesforce Marketing Cloud
- Slack
- Stripe
- Tableau
- Twitter/X
- Voxpopme
- Webhook Relay
- Zapier
- mParticle
Not provided by vendor
