---
description: See our list of the best Customer Engagement Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Engagement Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

# Customer Engagement Software

Canonical: https://www.getapp.com.au/directory/650/customer-engagement/software

Page: 1 / 27\
Next: [Next page](https://www.getapp.com.au/directory/650/customer-engagement/software?page=2)

-----

## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6977 reviews) — Customer relationship management solution
3. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.7/5 (29 reviews) — AI-powered support that turns every chat into revenue.
4. [Zoho CRM Plus](https://www.getapp.com.au/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Unified Customer Experience platform
5. [White Label Loyalty](https://www.getapp.com.au/software/2039047/white-label-loyalty-platform) — 4.8/5 (16 reviews) — Simple solution for complex needs
6. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4080 reviews) — AI powered customer service across all channels
7. [Sinch Engage](https://www.getapp.com.au/software/119059/messenger-communication-platform) — 4.4/5 (44 reviews) — All-in-one messaging platform for SMS, MMS, RCS \&amp; WhatsApp
8. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3440 reviews) — Online helpdesk system and customer service software
9. [OnRamp](https://www.getapp.com.au/software/2064340/onramp) — 5.0/5 (1 reviews) — B2B organizations with high-touch customer onboarding
10. [Quizell](https://www.getapp.com.au/software/2051262/quizell) — 5.0/5 (20 reviews) — Turn personalized product recommendations into sales\!
11. [Solitics](https://www.getapp.com.au/software/2055232/solitics) — 4.2/5 (11 reviews) — Personalised, real-time journeys for fintech and iGaming.
12. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24118 reviews) — A single place for team communication and workflows
13. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4060 reviews) — Mobile messaging platform
14. [Hootsuite](https://www.getapp.com.au/software/20432/hootsuite) — 4.4/5 (3797 reviews) — Social media management \&amp; scheduling for SMBs and enterprise
15. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3055 reviews) — Cloud-based CRM solution for salespeople
16. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
17. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1724 reviews) — AI-based live chat for customer support and sales teams
18. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
19. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
20. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (968 reviews) — Interactive form builder for data collection
21. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (908 reviews) — Integrated sales \&amp; marketing software for growing teams
22. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
23. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — AI powered customer service management platform
24. [SendGrid](https://www.getapp.com.au/software/20507/sendgrid) — 4.2/5 (753 reviews) — Delivers reliable email at scale for businesses
25. [Sogolytics](https://www.getapp.com.au/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Customer and employee experience management platform.

-----

Page: 1 / 27\
Next: [Next page](https://www.getapp.com.au/directory/650/customer-engagement/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Customer Success Software](https://www.getapp.com.au/directory/959/customer-success/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/650/customer-engagement/software> |
| de-AT | <https://www.getapp.at/directory/650/customer-engagement/software> |
| en | <https://www.getapp.com/customer-management-software/customer-engagement/> |
| en-AE | <https://www.getapp.ae/directory/650/customer-engagement/software> |
| en-AU | <https://www.getapp.com.au/directory/650/customer-engagement/software> |
| en-CA | <https://www.getapp.ca/directory/650/customer-engagement/software> |
| en-GB | <https://www.getapp.co.uk/directory/650/customer-engagement/software> |
| en-IE | <https://www.getapp.ie/directory/650/customer-engagement/software> |
| en-NZ | <https://www.getapp.co.nz/directory/650/customer-engagement/software> |
| en-SG | <https://www.getapp.sg/directory/650/customer-engagement/software> |
| en-ZA | <https://www.getapp.za.com/directory/650/customer-engagement/software> |
| es | <https://www.getapp.es/directory/650/customer-engagement/software> |
| es-CL | <https://www.getapp.cl/directory/650/customer-engagement/software> |
| es-CO | <https://www.getapp.com.co/directory/650/customer-engagement/software> |
| es-MX | <https://www.getapp.com.mx/directory/650/customer-engagement/software> |
| fr | <https://www.getapp.fr/directory/650/customer-engagement/software> |
| fr-BE | <https://fr.getapp.be/directory/650/customer-engagement/software> |
| fr-CA | <https://fr.getapp.ca/directory/650/customer-engagement/software> |
| nl | <https://www.getapp.nl/directory/650/customer-engagement/software> |
| nl-BE | <https://www.getapp.be/directory/650/customer-engagement/software> |
| pt | <https://www.getapp.com.br/directory/650/customer-engagement/software> |
| pt-PT | <https://www.getapp.pt/directory/650/customer-engagement/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Australia","url":"https://www.getapp.com.au/","@id":"https://www.getapp.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Engagement Software","description":"See our list of the best Customer Engagement Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.","url":"https://www.getapp.com.au/directory/650/customer-engagement/software","about":{"@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#breadcrumblist"},"@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"mainEntity":{"@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#itemlist"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"https://www.getapp.com.au/directory/650/customer-engagement/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Customer Engagement Software - Prices &amp; Reviews | GetApp Australia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"Zoho CRM","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.getapp.com.au/software/9908/zoho-crm","@type":"ListItem"},{"name":"Text","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.getapp.com.au/software/2082384/text-app","@type":"ListItem"},{"name":"Zoho CRM Plus","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cb665c56-b3db-44dc-a622-82caee9e2597.jpeg","url":"https://www.getapp.com.au/software/113643/zoho-crmplus","@type":"ListItem"},{"name":"White Label Loyalty","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bac4a9e5-ffb5-49fe-833a-0d41f7ad463e.jpeg","url":"https://www.getapp.com.au/software/2039047/white-label-loyalty-platform","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.au/software/9448/zendesk","@type":"ListItem"},{"name":"Sinch Engage","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c165b27-f956-4a73-99c0-1a784ae02403.png","url":"https://www.getapp.com.au/software/119059/messenger-communication-platform","@type":"ListItem"},{"name":"Freshdesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"OnRamp","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca7dea04-424e-4f28-8845-e466e284bcea.png","url":"https://www.getapp.com.au/software/2064340/onramp","@type":"ListItem"},{"name":"Quizell","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94af2039-6040-45a6-bb2b-a757f77275d9.png","url":"https://www.getapp.com.au/software/2051262/quizell","@type":"ListItem"},{"name":"Solitics","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d05937e0-0353-44b6-ac87-ec59a33ef271.jpeg","url":"https://www.getapp.com.au/software/2055232/solitics","@type":"ListItem"},{"name":"Slack","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.com.au/software/91563/slack","@type":"ListItem"},{"name":"Viber","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4332bc-47f9-4972-bd06-6bff7ca5b92c.png","url":"https://www.getapp.com.au/software/2049588/viber","@type":"ListItem"},{"name":"Hootsuite","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d71f9a1-f8f7-45b0-b89c-6bb322769000.png","url":"https://www.getapp.com.au/software/20432/hootsuite","@type":"ListItem"},{"name":"Pipedrive","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.com.au/software/90507/pipedrive","@type":"ListItem"},{"name":"LiveAgent","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.com.au/software/8385/livechat","@type":"ListItem"},{"name":"Text Request","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.getapp.com.au/software/2051851/text-request","@type":"ListItem"},{"name":"Intercom","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"Typeform","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.getapp.com.au/software/91581/typeform","@type":"ListItem"},{"name":"EngageBay CRM","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.com.au/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.com.au/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.com.au/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"SendGrid","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5bf507c-0f6d-4cd2-ad3a-4ea41f95ab25.jpeg","url":"https://www.getapp.com.au/software/20507/sendgrid","@type":"ListItem"},{"name":"Sogolytics","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2870199f-b57a-4f48-8c30-b1660c8c8060.png","url":"https://www.getapp.com.au/software/108133/sogosurvey","@type":"ListItem"}],"numberOfItems":25}
</script>
