Microsoft 365

4.6 (13,773)
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Cloud collaboration and file sharing application suite

Overall rating

4.6 /5
(13,773)
Value for Money
4.3/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.3/5

95%
recommended this app
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13773 Reviews

Isael Alexander
Isael Alexander
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most complete Suite for large companies

Reviewed on 22/03/2024

In our company, both those of us who manage the suite and the users have had an excellent experience...

In our company, both those of us who manage the suite and the users have had an excellent experience, thanks to the operability and availability of the suite, as well as the easy use of all the options, it is like having all in one

Pros

What I like most about Microsoft 365 is the large number of tools that this suite offers us, and the connection that exists between them, that is, we have everything at hand without the need to use third-party tools.

Cons

The tool is super complete, but I really consider it a little high in terms of cost

Alternatives Considered

Google Workspace

Reasons for Choosing Microsoft 365

We made the change because 365 offers us more features and more compatibility with operating systems and adaptability

Switched From

Google Workspace

Reasons for Switching to Microsoft 365

Because it is easy to use and complete compared to other tools
Tiffany
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Essential for remote work

Reviewed on 07/11/2024

It is effective for collaboration. I have an easy team streamlining my work and collaborating with...

It is effective for collaboration. I have an easy team streamlining my work and collaborating with my colleague remotely.

Pros

This tool is essential to streamline all applications to work effectively as a team remotely.

Cons

Some of the tools that are used within Microsoft 365 are not ideal, but it streamlines well with other Microsoft applications, therefore you feel obliged to work with what is offered so everything is seamlessly integrated.

Michael
Overall rating
  • Industry: Individual & Family Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

My personal experience with Microsoft 365 Essentials

Reviewed on 15/11/2024

Love having access to word, excel, and spread sheet at my finger tips

Love having access to word, excel, and spread sheet at my finger tips

Pros

Nice to have because, having the different tools make it a all in one stop shop for my immediate software needs

Cons

I use Google predominantly but when I check my Microsoft email I have to login through Microsoft edge too often. Until I clearly understand the simplicity of the process currently it's a nuisance

Devon
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft 365 - a platform to use every day of the year!

Reviewed on 21/09/2024

I was involved with overall implementing the Microsoft 365 platform into our organization and use...

I was involved with overall implementing the Microsoft 365 platform into our organization and use it on a daily basis with my team to accomplish our organizational goals.

Pros

The entire package has everything you need to be successful in business and for the tasks that you need to complete, from administrative to project management to accounting, this gets the job done.

Cons

It can be costly to get licenses for this program or service but the benefits will ultimately outweigh with the cost. It produces better results than competitors.

Marko
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Much more than subscription to yoffice software

Reviewed on 02/11/2024

MS 365 is a great choice, primarily because it includes Office software which is a standard i.e....

MS 365 is a great choice, primarily because it includes Office software which is a standard i.e. something your employees will already have experience with. It offers Planner for projec management, scheduling and other apps so you can basically ditch other external services such as Trello, Calendly, etc for you organisation. Furthermore it has generous space in One Drive per user which is also great. on the other side, shared mailboxes, disc quotas for groups and similar aspects can become a bit tricky to navigate. so you'd be better if you have a member of your team keeping up with the changes to the service regularly to prevent disruptions to your workflows.

Pros

The suite has everything you need for business, and everything is integrated so your employees can have one place to log in.

Cons

Microsoft sometimes changes policies and the way certain software operate (Outlook shared mailboxes being a good example) so if you develop a very specific workflow/use case for your organisation, it might stop working, otherwise you should be fine.

James
Overall rating
  • Industry: Animation
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jimmy Talks Microsoft 365 Review

Reviewed on 05/12/2024

Microsoft 365 software is the best pretty easy to use words a little bit tougher than it should be...

Microsoft 365 software is the best pretty easy to use words a little bit tougher than it should be but it's easy once you get it

Pros

Word Outlook Windows defender the way it connects all my devices with Windows 10 and 11 antivirus Bing is ok Microsoft 365 is the bomb

Cons

I don't know if bing is part of it I like it the least sorry

Kaitlin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Just like Office

Reviewed on 02/12/2024

It's a lot like the traditional office apps we know from Microsoft Office from the 90s and early...

It's a lot like the traditional office apps we know from Microsoft Office from the 90s and early 2000s. The familiar functionality can be helpful. The cloud-based version is sometimes more buggy and error-prone than the desktop version. In all, it does work, and when you need to get some office stuff done you can use it to generally accomplish what you need.

Pros

I do like the variety of other, non-traditional apps (apps other than the office suite apps like Word, Excel, etc.), like the whiteboard app -- it's helpful for brainstorming and has a lot of drag and drop charts, sticky notes, and mindmapping tools.

I also like that you can install desktop versions of the apps to Mac and Windows so you can take them offline.

Cons

The comments and changes tracking is less intuitive on Microsoft 365 than on Google Docs. If you don't set change tracking, it's hard to go back to a previous version or see what's changed.

Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365, making using it less compatible with what everyone else is using.

Kevin
Overall rating
  • Industry: Warehousing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome Product with an Occasional Minor Annoyance

Reviewed on 18/12/2024

Microsoft 365 is a great addition to any company. Their collaboration tools are great, they have...

Microsoft 365 is a great addition to any company. Their collaboration tools are great, they have apps for pretty much any operating system, but, if your operating system somehow doesn't have Microsoft 365 apps, it can also be used via the web. However, there is one small setback that can get annoying. Sometimes, Microsoft updates one of the apps, and pretty much forces the upgrade to the new app. The new apps often have major differences that, for less tech savvy users, can take sometimes take a while to get used to.

Pros

Microsoft 365 has great collaboration tools, cross-platform support, regular updates, security, and offline access.

Cons

Microsoft 365 has some apps that update sometimes, and they are completely different from how they were, making it hard to get used to them sometimes.

Carly
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft 365 - everything you need

Reviewed on 30/11/2024

Microsoft 365 offers a comprehensive set of apps for our office, its integration with OneDrive and...

Microsoft 365 offers a comprehensive set of apps for our office, its integration with OneDrive and SharePoint gives us great collaboration options for increased productivity and save some time.

Pros

The best feature for us is the cloud integration as it offers secure storage for our documents and allows us to collaborate faster and better. The synchronization between the devices is very fast, almost instantly, ensuring uninterrupted workflows between us. Also Microsoft 365 apps are available on all devices, Windows, macOS, smartphones and even web-based.

Cons

Mobiles apps are not for productivity as is a little hard work on, they are only for viewing purpose only.

Tina
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All in one access to all our favorite office products with superb syncing across all devices!

Reviewed on 06/11/2024

We really like how everything syncs together whether we are using a desktop computer, our phones...

We really like how everything syncs together whether we are using a desktop computer, our phones and/or tablets.

Pros

Easy integration within our current business software and website with Godaddy.

Cons

No issues at this time. We are happy using 365.

Steven
Overall rating
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

O365 a good move

Reviewed on 13/08/2024

Over all our experience with O365 has been very positive. But we have learned the best way to run...

Over all our experience with O365 has been very positive. But we have learned the best way to run this service if you are a medium to large organization is in Hybrid mode to reduce service outages.

Pros

The accessibility and reliability of this product. Also the ease of use for users that are familiar with MS Office suite

Cons

The constant service interruptions for various parts of the suite

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

Less training involved and minimal learning curve. Many more features available than closest competitor.
John
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A Convert to Microsoft 365 for File Storage

Reviewed on 30/07/2024

I was suspicious at its effectiveness at first. But now I've used it for roughly 5 years and I am...

I was suspicious at its effectiveness at first. But now I've used it for roughly 5 years and I am glad for having made the switch.

Pros

As the title infers, the file storage is fantastic. I used to store files on Dropbox, and while I maintain an account, I don't use it much. Now, I'm more of a fan of Microsoft 365.

Cons

It does cost some money to retain a substantial amount of storage (which totally makes business sense). And I personally do like other software for graphic design (Canva). But it's still a worthwhile software to be sure, and very good for businesses.

Nicolas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One account, many tools

Reviewed on 16/10/2024

Use of Microsoft 365, previously named Office 365 for several years for my company and my customers.

Use of Microsoft 365, previously named Office 365 for several years for my company and my customers.

Pros

Microsoft quality. Lots of tools could be accessed with one account and so management is simplified (but a litlle hurt)

Cons

Maybe too many tools and so it's not easy to fully manage all of them

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

easy to manage, easy to configure on customers hardaware
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful Productivity Anywhere

Reviewed on 13/08/2024

I have had a great experience being able to be productive by having the flexibility to use tools on...

I have had a great experience being able to be productive by having the flexibility to use tools on the go and at various locations.

Pros

I like that I can be productive and have access to powerful tools anywhere there's an internet connection.

Cons

Sometimes it can get confusing for people to navigate the menus.

Elizabeth
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A good alternative to "Google on everything"

Reviewed on 15/07/2024

I've used it in classroom situations since its debut, and the current version seems more comparable...

I've used it in classroom situations since its debut, and the current version seems more comparable to the original Office Suite in many ways. Still industry standard, especially Excel (although I wish the version for Apple products didn't create infinite cells on cut and paste :).

Pros

Good adaptation of a considerably older product to a cloud-based environment. Excel is still much better and more reliable than Sheets or Numbers, and Word has many more features than Docs.

Cons

AI integration is potentially a serious issue for educational use because I don't want students submitting AI-generated slop. For my own writing and work, I still prefer installing programs on my device for security and full functionality. However, Google Docs is a little ahead of Word in terms of cost, ease of document sharing, and version tracking.

Kiran
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Small business

Reviewed on 07/08/2024

Overall satisfactory,comes with all office products

Overall satisfactory,comes with all office products

Pros

Good comes with all package and all in one for office works

Cons

Pricing of the product is little higher compared to other products and also Excel becomes laggy when there is huge data

Xiang
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An integrated framework for Microsoft business applications

Reviewed on 22/10/2024

It provides a convenient and integrated framework for those applications of Microsoft which are...

It provides a convenient and integrated framework for those applications of Microsoft which are essential for the business.

Pros

It is easy to utilize the Microsoft cloud based system to access our data, emails and cloud from multiple platforms.

Cons

There is some difference of the functions from each version. It takes a while to learn them. The cost is getting more expensive.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

We have internal national offices where those areas block Google apps.
Brinda
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best subscription

Reviewed on 29/09/2024

Overall worth it because of all the different applications and cloud integration

Overall worth it because of all the different applications and cloud integration

Pros

Access files from anywhere, facilitating collaboration and remote work.
Offers a wide range of applications (Word, Excel, PowerPoint, Outlook, Teams, etc.)
Robust security measures with Microsoft Authenticator etc.

Cons

Ongoing subscription fees can add up over time

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great all-in-one suite of applications

Reviewed on 22/10/2024

All office 365 apps are well connected and easy to share information and workflows

All office 365 apps are well connected and easy to share information and workflows

Pros

Great cross app integration and easy to setup

Cons

Expensive and lack of integration with non Microsoft applications

Pragnesh
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Microsoft 365 cloud based software

Reviewed on 24/05/2024

Overall a great product to use and the MS Office been transformed to Microsoft 365 has made the...

Overall a great product to use and the MS Office been transformed to Microsoft 365 has made the product a great fit when all applications are becoming cloud based products.

Pros

The best thing I like out Microsoft 365 is we can use our login ID on any computer in this world to access out subscriptions. This feature has enabled me to change laptops on demand and I am no longer dependent on 1 laptop.

Cons

Microsoft 365 works best on Windows OS based laptop. When I use Apple Mac or an Android Phone, some of the features of MS 365 doesn't work as expected.

Michelle
Overall rating
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Overview of Microsoft Office the Pros and Cons

Reviewed on 30/03/2024

My overall experience with Microsoft has been positive. I have used this suite for years. I have no...

My overall experience with Microsoft has been positive. I have used this suite for years. I have no intention of changing to anything else. I would recommend this package to others.

Pros

I like that Microsoft 365 allows me the freedom to work from various devices. I believe this is the most powerful suite. I like the Outlook email as it simplifies access to multiple email addresses. Word and PowerPoint are my favorite. I use them easily and I was never trained for use either of them. I do believe the cost of Microsoft Office is reasonable for everything in the suite. I also like that there are intense security features. I love the cloud based storage and overall flexibility of Microsoft 365.

Cons

If Microsoft 365 and Google tools streamlined their processes to allow for smooth integration it would be even more valuable to me. I will be finishing my Doctorate next year. As such I have played with Teams because I will have team assignments. I do not find it to be user friendly. Although I like the flexibility of Outlook, it does not have the best notification process. The inability to install each application on it own is a bit inconvenient.

James
Overall rating
  • Industry: Executive Office
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Cloud Based Platform

Reviewed on 16/08/2024

Very positive overall experience, has helped give the team a cloud based platform to use

Very positive overall experience, has helped give the team a cloud based platform to use

Pros

Very easy to use clod based provider of Microsoft Apps, very easy to share with other users and make changes that are visible to all users.

Cons

Sometimes it can be a bit tricky to navigate initially sharing a folder, but once you have used it once it becomes pretty easy

Morgan
Morgan
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

The best option, but not without its quirks

Reviewed on 24/06/2024

Pros

Categorization is huge, keeping my emails/calendar/tasks color organized. Automatically assigning keywords/senders to specific categories using rules makes it easy to identify content related to specific projects.

Cons

Document storage and online syncing has improved a lot, but there's still a lot missing. Opening files in web provides far less functionality than opening them in the apps, and working simultaneously in a document often sees syncing issues.

Emma
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Microsoft 365 Review

Reviewed on 14/03/2024

Overall very good experience with M365 and use it on a daily basis for work

Overall very good experience with M365 and use it on a daily basis for work

Pros

- used by most organisations, as we work with lots of partners it helpful to have the option to collaborate externally
- Lots of really useful functions which can all be accessed from the main page
- easy to use Teams page with ability to collaborate with team internally and schedule meetings

Cons

There are lots of functions I do not utilise and sometimes dont understand how to use

David
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Classic office toolkit

Reviewed on 03/12/2024

Generally had a positive experience. File compatability and data sharing was a massive plus.

Generally had a positive experience. File compatability and data sharing was a massive plus.

Pros

Msoft 365 is a powerful and versatile office suite. In my line of work ive had use of outlook, word, excel, powerpoint and most recently powerpoint. From data input to analysis and presentation, these tools have been essential.

Cons

Costs compared to alternative platforms like GSuite

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

Compatability with our dynamics crm system