--- description: Learn more about Agile CRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Agile CRM Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Agile CRM](/software/102073/agile-crm) # Agile CRM Canonical: https://www.getapp.com.au/software/102073/agile-crm Page: 1 / 22\ Next: [Next page](https://www.getapp.com.au/software/102073/agile-crm?page=2) > Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey > > Verdict: Rated **4.1/5** by 524 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Agile CRM Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date. Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor. Automate communications including telephony and follow-up emails, logging interactions with customer contacts. Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics. Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior. Trigger popups, messages and signup forms to automate engagement with your website visitors. Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 524 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Agile CRM - **Location**: HYDERABAD, India - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 8.99 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Italian, Portuguese, Russian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - API - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - App Notifications - Appointment Scheduling - Archiving & Retention - Audience Targeting - Auto-Dialer - Automated Publishing - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Autoresponders - Behavior Tracking - Billing & Invoicing ## Integrations (34 total) - Adobe Commerce - ClickDesk - CreateForm - Drupal - Drupal Commerce - FreshBooks - FullContact - Gravity Forms - Help Scout - Joomla - JoomlaLMS - Leadpages - LinkedIn for Business - LiveHelpNow - Meta for Business ... and 19 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) - [Marketing Automation Software](https://www.getapp.com.au/directory/308/marketing-automation/software) - [Gamification Software](https://www.getapp.com.au/directory/865/gamification/software) - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) - [Web Analytics Tools](https://www.getapp.com.au/directory/109/web-analytics/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4462 reviews) 2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6977 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18785 reviews) 5. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5825 reviews) ## Reviews ### "Fantastic and HIGHLY customizable" — 5.0/5 > **Michael** | *21 December 2022* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: This is one of the most highly customizable CRM's I have found. the customizations and integrations are fantastic. Integrations of 3rd party software appears to be growing and is still a bit lacking but the key integration of google contacts sets if far apart from the competition. > > **Cons**: It can be a bit on the tedious side to customize and set up. It is not simple enough for many would-be users and does require some above-average computer skills. On the plus side, the ability to customize so much more than other CRM's is also what sets it far apart from the competition. > > Agile is a highly customizable CRM platform for someone (or team) who wants detailed customization of not only the pipeline management but also automated (or semi-automated) email, phone/text integrations also. ----- ### "Easy to Use, Configure, and Implement" — 5.0/5 > **Jennifer** | *5 May 2022* | Executive Office | Recommendation rating: 9.0/10 > > **Pros**: It is very user friendly. You can add custom fields and setup pipelines without the need of a developer. > > **Cons**: Having to add DNS records to synch email makes it difficult to setup email with agile. > > I have used and recommended Agile CRM for many years. It is very easy to use and configure and the cost is low compared to other CRM systems. ----- ### "The Entire Product is Deeply Flawed and Useless" — 1.0/5 > **Kimberly** | *15 March 2022* | Venture Capital & Private Equity | Recommendation rating: 0.0/10 > > **Pros**: Early on, it was a simple way to send out newsletters and webinar reminders. > > **Cons**: At some point in mid-2021, the process for sending out email to 10s of thousands of contacts stopped functioning as simply and effectively as it had in the past. My staff (which I use as test cases) was no longer receiving emails, even though it showed in the system that they had received it (and no, it wasn't in spam). When I contacted Customer Support, not only did they not actually have a good solution for how I was to use it going forward, but they said any fix would take at least 2 weeks to implement. That is unacceptable for an online marketing tool that a user has purchased in order to send out email. The bandaids that they provided me would work for one or two mailings and then stop working again. I was regularly trying to get customer support to find me answers but they were never able to solve my problem. The basic functionality that I appreciated - sending out nicely formatted email newsletters - is now completely gone and the platform is useless for our needs. Beyond the fact that it doesn't actually work anymore, the reporting tools are awful and poorly configured. Querying on groups of people is inconsistent and inaccurate. There is no segmentation feature that I found that was actually effective. The email template building tool is inflexible although it is simple to use and looks nice if you can work within its parameters. > > From the beginning, Agile was an inflexible tool that I managed to use for the very simple tasks of sending out newsletter and other marketing outreach. Reporting was not helpful and seeing lists of contacts was difficult to achieve. Now that the mailing functionality no longer works, we are shifting to a different system. ----- ### "Great Customer Support and Features" — 4.0/5 > **Javier** | *29 January 2020* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: Their customer support is great as the hability to send personalized bulk emails. > > **Cons**: User interface and report customization. ----- ### "The most cost-effective marketing automation and CRM solution I can find" — 5.0/5 > **Ben** | *11 May 2020* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: - it's almost an all-in-one product, but at a much more accessible price - for the most part, the product is easy to use and I like how you can setup automations in an intuitive way - when used correctly, the power of the product is so insightful - PRICE\! > > **Cons**: - I think the platform overall could do with a cleaner design - Sometimes it can be a bit tricky to find the thing you need (but customer service have always been quick to help) - Would love some newer and more modern templates in emails etc. - LinkedIn integration would make a huge difference > > I was originally looking for a marketing automation system for myself, but most are incredibly expensive. I decided to try it and, after a brief learning period, have really fallen in love with it. I've ended up recommending it many of my B2B clients and startup clients, who similarly are limited in budget. They are sceptical at first but then realise just how much it can do and how it can replace lots of existing disjointed (and expensive) tools. Look, I'm sure Hubspot and the likes have benefits in some areas - but when you account for the cost difference it really is difficult to justify spending so much more\! ----- Page: 1 / 22\ Next: [Next page](https://www.getapp.com.au/software/102073/agile-crm?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/102073/agile-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data