Zoho Social
About Zoho Social
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Key benefits of Zoho Social
- Publish and schedule an unlimited number of posts (even on the free plan!)
- Track how your posts are performing and figure out what works best for your audience with detailed stats available for every post you publish
- Understand your audience, and measure and improve the impact of your content with in-depth visual reports and analytics.
- Collaborate with your team to come up with ideas for new posts, compare the performance of existing posts, talk about people who engage with your brand and discuss how to respond to incoming posts.
- Stay on top of your brand mentions and publish new content, even while you're on the move with our free mobile apps available on iOS and Android.
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Reviews
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- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommended!
Reviewed on 19/07/2024
ZS has become an indispensable tool in my daily workflow. I use it to publish content across all my...
ZS has become an indispensable tool in my daily workflow. I use it to publish content across all my company’s social media channels simultaneously, which greatly amplifies our reach and ensures a consistent message. The ease of scheduling posts and tracking engagement metrics helps me manage our online presence more efficiently. By centralizing all my social media activities.
Pros
Zoho Social has completely transformed how I manage my social media. Its intuitive interface allows me to control all my accounts from a single dashboard, making it easy to track key metrics and analyze post performance. The ability to schedule posts in advance is incredibly useful, saving me time and ensuring a consistent presence across platforms. Additionally, the detailed analytics tools provide valuable insights to optimize my strategy. In summary, Zoho Social is a comprehensive and efficient solution that streamlines social media management, letting me focus on creating quality content.
Cons
The learning curve for new users can be a bit steep
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
correct social media scheduling
Reviewed on 13/11/2024
It has helped me save time at work by being able to schedule everything for publication without...
It has helped me save time at work by being able to schedule everything for publication without having to be aware of daily publications.
Pros
Zoho Social makes it much easier to schedule the content you want to publish on social media at the times when each piece of content can have the most viewers. It has multiple functions that make the entire social media content process easier and more successful. With each post, it analyzes the impact it generated on the audience and thus measures the performance, which helps to better understand what the general public likes and wants.
Cons
For me, Zoho Social has never presented me with any failures or any kind of displeasure that has made me contact support. If I have contacted support, it is to clarify doubts that are answered briefly and very kindly.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
A viable option in the market
Reviewed on 12/09/2023
In general, its use is recommended in the case of having Zoho integrated for the whole company. I...
In general, its use is recommended in the case of having Zoho integrated for the whole company. I would not recommend it only to use Zoho Social.
Pros
The best thing is the ease of integrating any platform and working on different social networks with content programming.
Cons
The less favourable aspects are improvements in interface design and data export for more comprehensive analysis.
- Industry: Program Development
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Social media management
Reviewed on 21/09/2024
Compared to other products out there, Zoho Social is a very strong tool combining some of the best...
Compared to other products out there, Zoho Social is a very strong tool combining some of the best feature of competitors like Hootsuite, with the comfortability of having native integrations to its in-house CRM (Zoho CRM) and other essential tools like Zoho Desk, all together under the same umbrella and thus facilitating tasks' management for different teams all at once.
Pros
Its constant updates from the Zoho environment and their well-invested effort to stay on top of tendencies, integrations and improvements in user experience.
Cons
Lacks some in-depth integrations in some platforms that might require another integration to complete a robust workflow.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
zoho social
Reviewed on 30/10/2024
Zoho Social is a highly efficient and effective solution, particularly for businesses already using...
Zoho Social is a highly efficient and effective solution, particularly for businesses already using the Zoho ecosystem, as it integrates seamlessly with other Zoho apps. It’s an affordable choice with a clean interface and robust functionality that can help any business enhance its social media impact.
Pros
very user friendly
multiple posting in one instance
Cons
Youtube cant be connected,
no other cons
Zoho Social FAQs
Below are some frequently asked questions for Zoho Social.Q. What type of pricing plans does Zoho Social offer?
Zoho Social offers the following pricing plans:
- Starting from: USD 10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
FREE: includes 1 team member, 1 brand, default Zoho Social URL shortener, and zShare browser plugin. Standard: $15/month (or $10/month when billed annually) for 2 team members, 1 brand (7 channels), 6 social channels (1 Twitter profile, 1 Instagram profile, 1 Facebook page, 1 LinkedIn company page, 1 LinkedIn profile, and 1 Google My Business listing.), and standard features. PROFESSIONAL: $35/month (or $25/month when billed annually) for 3 team members, 1 brand (7 channels), 8 social channels, Standard features + publishing calendar, custom audience targeting, bulk scheduler, and more. AGENCY: $275/month (or $200/month when billed annually) for 10 brands (60 channels), 5 team members, Professional features + agency name, logo, favicon, and custom domain, personalized client invite emails, agency-branded reports, and more. AGENCY PLUS: $400/month (or $300/month when billed annually) for 20 brands (120 channels) 5 team members, and all Agency features.
Q. Who are the typical users of Zoho Social?
Zoho Social has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Zoho Social support?
Zoho Social supports the following languages:
English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does Zoho Social support mobile devices?
Zoho Social supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zoho Social integrate with?
Zoho Social integrates with the following applications:
Instagram, LinkedIn for Business, Meta for Business, Twitter/X, Zoho CRM
Q. What level of support does Zoho Social offer?
Zoho Social offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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