ChildWatch
About ChildWatch
ChildWatch is an end-to-end software solution for childcare providers in the United States. The application facilitates client/child registration, scheduling, billing, and communications throughout the childcare engagement. Additional features cover all aspects of running a childcare facility, including employee scheduling and child attendance tracking. The Web-based app works on desktops and a mobile version is available.
The software handles all types of client data, including contact information, billing status, and immunization records. Client records also feature customizable fields for entering additional information. ChildWatch manages registrations, tracks attendance, and generates detailed reports for parents.
ChildWatch also features employee management tools. The application provides an integrated time. Payroll data can be directly exported to QuickBooks. Because ChildWatch also manages activities and classes, the application also lets users schedule employees directly from its dashboard. A variety of reports can be generated, including enrollment and attendance reports, as well as detailed revenue reports.
The Web-based app features 256-bit SSL encryption and 24/7 access from any location with an Internet connection.
Key benefits of ChildWatch
• Register children and create family profiles efficiently.
• Manage classes, child and employee schedules, and billing from the ChildWatch interface.
• Administer the CACFP program with ChildWatch’s built-in tools that help maintain and prove compliance with the program.
• Track revenue and expenses, including payroll, and export the results to QuickBooks.
• Securely store private client and employee data with user access from any Internet connection.
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Reviews
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- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Features
Reviewed on 11/09/2023
ChildWatch is a good program for Childcare.
ChildWatch is a good program for Childcare.
Pros
Lots of features.Lots of different reportsMade hourly billing easier with the daily/weekly feature. You could customize ChildWatch to your needs for child care.Training videos were very useful when starting and when updated.
Cons
I would have like ChildWatch to be more user friendly
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recommend Childwatch
Reviewed on 13/10/2022
As a childcare owner and operator for about 20 years with multiple locations, I have to admit the...
As a childcare owner and operator for about 20 years with multiple locations, I have to admit the one system that kept my businesses running efficiently is Childwatch.
This billing system has many features that seamlessly allows an owner to track billing, attendance, medical reocrds, meal subsidy, etc. It also has many video tutorials that enable the user to learn the modules very easy.
I would recommend to my fellow childcare owners and directors to reach out to Childwatch and ask for demos or even a trial.
In addition, parents have their own specific portal access which is very simple to set up. The phone version is also available for easier access. Payments are made through the portal and automatic billing through Childwatch is simple.The cost for this system is reasonable amd affordable.
Again, I would recommend to other childcare owners and operators to use Childwatch."
Pros
Easy set up process.
Organization ran more efficiently.
Saved time and money.
The system is secure.
Cons
I didn't really have major issues so I feel confident about this system.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Basic software, terrible support, no help, canceled
Reviewed on 16/09/2019
Very poor, not intuitive and wasted my time. I canceled it and they seem not to care at all. Not...
Very poor, not intuitive and wasted my time. I canceled it and they seem not to care at all. Not recommended. Limited program, thought it would be sufficient but it was poorly written and not supported. Avoid.
Pros
The A/R features were somewhat useful. Sign in seems well thought out though biometrics not supported.
Cons
Support and training sucked. Paid phone support only. Had to submit written questions and wait for answers on a limited schedule. If the program crashed you were out of luck. No searchable help. Online training minimal. We had live training sessions with people who did not know the program. Program is rather simplistic yet not clear at all and I am very experienced using software, writing software, etc. Inexpensive but still not worth it. Also no connection to Quickbooks Cloud.
Response from Remarkable Systems
Thank you for providing your feedback. Sometimes reviews are constructive and provide valuable information for future buyers to make an informed decision. Other times, they are so negative one might question their accuracy & motive....
That said, we are truly sorry that your experience with our services didn't match your expectations. As you can see on other reviews, we are known for providing excellent customer service and taking ownership. We do care deeply about our customers' success with our services.
We always aim to deliver a great experience and are gutted when our efforts fail.
Thanks again for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing Product for a Childcare Facility!
Reviewed on 23/01/2020
Fantastic!
Fantastic!
Pros
Childwatch has been a life saver when it comes to being user friendly for staff, families and myself. My administrator staff really loves the amount of data we can provide on childwatch to give us the reports we need, as far as tracking attendance and their billing aspect on the software. The attendance feature makes sure that we are accounting for the children in our facility and billing where is needed. It also allows us to know where our children vs staff ratio needs to be for the day. Our billing feature lets us set up everything per family house hold instead of individual clients which is very time saving for our families. Also I personally love the amount of information I can submit about my staff. Anytime I have had a question and I reach out to Childwatchs support time I receive a response the day of, so no day delay is amazing!
Cons
As a child care facility we need a fully function software that utilizes CACFP functions. Unfortunately right now childwatch is in the works of providing that. Once its up and running there is no comparison!
Response from Remarkable Systems
Thank you for your kind words. We are please to hear our software solution is working well for your business and staff.
As of March 2020, the remainder of our extensive CACFP functionality will be updated to reflect the new meal patterns.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Childwatch review
Reviewed on 20/12/2019
Again there is not a perfect software out there. Childwatch is a great value for the money and is...
Again there is not a perfect software out there. Childwatch is a great value for the money and is especially great for smaller programs. Each time we had an issue it was very quickly resolved with support from the childwatch team. I have nothing but nice things to say about the software and the team of people working there.
Pros
The software is very easy to learn, use and train others to use. There are a lot of features for cost which is a great bonus when you are on a tight budget.
Cons
There is not a perfect software out there but for the cost Childwatch is a really great option. I think the biggest problem that we encountered was on the check in/out interface with parents having issues. Some of these were most likely user errors and some wifi capability issues.
ChildWatch FAQs
Below are some frequently asked questions for ChildWatch.Q. What type of pricing plans does ChildWatch offer?
ChildWatch offers the following pricing plans:
- Starting from: USD 69.95/month
- Pricing model: Subscription
- Free Trial: Available
Multiple service plan options available.
Q. Who are the typical users of ChildWatch?
ChildWatch has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does ChildWatch support?
ChildWatch supports the following languages:
English
Q. Does ChildWatch support mobile devices?
ChildWatch supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ChildWatch integrate with?
ChildWatch integrates with the following applications:
QuickBooks Online Advanced
Q. What level of support does ChildWatch offer?
ChildWatch offers the following support options:
Email/Help Desk, Phone Support, Chat
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