---
description: Learn more about SimplePractice. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SimplePractice Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Medical Booking Software](/directory/68/medical-scheduling/software) > [SimplePractice](/software/102879/simplepractice)

# SimplePractice

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> SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.
> 
> Verdict: Rated **4.6/5** by 2822 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of SimplePractice

 Client Portal: Send paperless intake forms, collect secure payments, and send secure messages, all in one place. &#10; Streamlined documentation: Use the template library or create a custom page to make the note-taking process simple, easy, and quick. Additionally, operators can use Wiley Treatment planners for free for a limited time.&#10; Mobile app: Download the top-rated iOS or Android app to run the practice from anywhere. The mobile app lets teams take notes, schedule appointments, and collect payments, all from your phone. &#10; Integrated insurance filing: Stop spending hours on the phone with insurance companies. With SimplePractice managers can file and track claims right from the account. &#10; Appointment reminders: Reduce no-shows in the practice with free voice, text, or email reminders. Additionally, teams can personalize each reminder for individual clients. &#10; Online appointment requests: Give clients the flexibility needed with the online appointment requests feature. Clients can request the desired appointment, and then teams can approve or deny every request. &#10; Integrated telehealth: Run the practice from anywhere with the fully integrated, HIPAA-compliant Telehealth platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 2822 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SimplePractice
- **Founded**: 2012

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: SimplePractice offers three plans, the Starter Plan for $49 per month, the Essential Plan starting at $79 per month and the Plus Plan starting at $99 per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Audit Management
- Authorization Tracking
- Availability Management
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Case Notes
- Charting
- Chat/Messaging

## Integrations (5 total)

- Google Calendar
- Microsoft Outlook
- PayPal Enterprise Payments
- Stripe
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software)

## Related Categories

- [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software)
- [Mental Health Practice Management Software](https://www.getapp.com.au/directory/71/mental-health/software)
- [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software)
- [Medical Billing Software](https://www.getapp.com.au/directory/64/medical-billing/software)
- [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software)

## Alternatives

1. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (843 reviews)
2. [EHR YOUR WAY](https://www.getapp.com.au/software/102909/ehr-your-way) — 4.9/5 (527 reviews)
3. [Alleva](https://www.getapp.com.au/software/2060766/alleva) — 4.5/5 (282 reviews)
4. [TheraNest](https://www.getapp.com.au/software/102857/theranest-mental-health) — 4.4/5 (1029 reviews)
5. [Jane](https://www.getapp.com.au/software/122271/jane-app) — 4.8/5 (494 reviews)

## Reviews

### "Simple Practice EHR" — 5.0/5

> **Angela** | *19 August 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: We use of our outpatient clients. It's very easy to use and complete therapy notes.  The customer support tickets answered in a timely manner.
> 
> **Cons**: I would like the option to apply payments i.e. grants funds to a client account if they are on a financial assistant plan.
> 
> It was been very easy to learn and use.  My providers like the simple notes section to document their sessions. And submitting claims to insurance is very simple.

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### "User Friendly" — 5.0/5

> **Allison** | *31 January 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly, the templates are helpful and easy to use, telehealth feature, and I like how the goals from the treatment plan show next to the progress notes.
> 
> **Cons**: I can’t think of anything I dislike. Sometimes the connection on telehealth sessions is poor, but that is likely not a SimplePractice issue.
> 
> Overall it’s my favorite ehr platform because it’s so easy to navigate.

-----

### "Many Pros But more Cons" — 1.0/5

> **Greg** | *30 May 2025* | Mental Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: SP has a lot of support behind it. If technical or other product support is needed, customer service is very responsive and precise in solution oriented results. There are also a lot of other forms of support such as self help articles and videos. SP offers a lot of features. Options for insurance claim submission.
> 
> **Cons**: - The stability of the telehealth platform is very unsteady and unreliable. &#10;- It is highly expensive and they recently upped their monthly subscription fees.&#10;- For features such as calendar synch, one needs to upgrade to the most expensive subscription.&#10;- No auto save feature, so you constantly have to be clicking save or you'll lose progress note input.&#10;- No split picture for video and access to type progress note (other EHRs do have this). &#10;- The calendar synch option is limited.&#10;- They charge to use the CPT codes.
> 
> I had it for 3 years and everything started well. At the time, I was running an all-virtual private practice and it became very frustrating very fast, and I ended up resorting to Google Meets on a constant basis as a backup. &#10;The high subscription ultimately ended up becoming a financial strain.

-----

### "Solid Interface" — 5.0/5

> **Ashley** | *21 January 2026* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: I utilize this software as a customer of another organization, and I've found it very easy to use overall. Mostly, I utilize it for contacting my provider and managing my appointments and billing. The UI is pretty straight forward for how it displays to me, so I'm not too sure what it looks like on the back end.
> 
> **Cons**: The system settings for how it is set up is certainly unique, not quite a con, but there isn't a password for the application. I receive an email to confirm it's me, but this may be a unique setting my provider has set up. I'm not entirely sure.

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### "Too Expensive and Terrible Customer Service" — 4.0/5

> **Farrah** | *26 April 2025* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to use interface and nice features such as integration with insurances for claims
> 
> **Cons**: Customer service is not great (hard to get a real person who also then knows how to answer your question).
> 
> I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/102879/simplepractice)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/102879/simplepractice> |
| de-AT | <https://www.getapp.at/software/102879/simplepractice> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/simplepractice/> |
| en-AE | <https://www.getapp.ae/software/102879/simplepractice> |
| en-AU | <https://www.getapp.com.au/software/102879/simplepractice> |
| en-CA | <https://www.getapp.ca/software/102879/simplepractice> |
| en-GB | <https://www.getapp.co.uk/software/102879/simplepractice> |
| en-IE | <https://www.getapp.ie/software/102879/simplepractice> |
| en-NZ | <https://www.getapp.co.nz/software/102879/simplepractice> |
| en-SG | <https://www.getapp.sg/software/102879/simplepractice> |
| en-ZA | <https://www.getapp.za.com/software/102879/simplepractice> |
| es | <https://www.getapp.es/software/102879/simplepractice> |
| es-CL | <https://www.getapp.cl/software/102879/simplepractice> |
| es-CO | <https://www.getapp.com.co/software/102879/simplepractice> |
| es-MX | <https://www.getapp.com.mx/software/102879/simplepractice> |
| fr | <https://www.getapp.fr/software/102879/simplepractice> |
| fr-BE | <https://fr.getapp.be/software/102879/simplepractice> |
| fr-CA | <https://fr.getapp.ca/software/102879/simplepractice> |
| nl | <https://www.getapp.nl/software/102879/simplepractice> |
| nl-BE | <https://www.getapp.be/software/102879/simplepractice> |

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