--- description: Learn more about Volgistics. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Volgistics Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Nonprofit Software](/directory/775/nonprofit/software) > [Volgistics](/software/103197/volgistics) # Volgistics Canonical: https://www.getapp.com.au/software/103197/volgistics Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/103197/volgistics?page=2) > Web-based software management system for recruiting, tracking and coordinating volunteers serving organizations of all types and sizes > > Verdict: Rated **4.6/5** by 94 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Volgistics Volgistics is web-based so users can manage their volunteer database from any computer, at home or on the go. With the optional VicNet module, each volunteer has access to their own profile and can update their information, receive messages and sign up for schedule openings. When adding a new volunteer record to Volgistics it can be marked as an individual record or a group record to track groups of people who serve collectively. Users can search and view volunteers in Volgistics based on classifications such as adult, junior, employee, RSVP, periodic, etc. and mark selected volunteers with tags. The ‘site level access’ feature enables organizations to create two or more ‘sites’ in their Volgistics database in which specific coordinators will have access to only a particular group of volunteer records. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 94 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Volgistics - **Founded**: 2004 ## Commercial Context - **Starting Price**: USD 9.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: The monthly service fee is all-inclusive and is based on the number of volunteers to track, the number of system operators, and whether you'd like to include the optional VicNet, VicTouch, and VicDocs modules. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Mexico, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Assignment Management - Attendance Management - Attendance Tracking - Automated Scheduling - Built-In Database - Calendar Management - Communication Management - Contact Management - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Reports - Data Import/Export - Deadline Management - Document Storage - Email Alerts - Employee Management ## Integrations (1 total) - Verified First ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Nonprofit Software](https://www.getapp.com.au/directory/775/nonprofit/software) ## Related Categories - [Volunteer Management Software](https://www.getapp.com.au/directory/172/volunteer-management/software) - [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software) - [Zoo Software](https://www.getapp.com.au/directory/1531/zoo/software) - [Nonprofit Software](https://www.getapp.com.au/directory/775/nonprofit/software) - [Animal Shelter Software](https://www.getapp.com.au/directory/2611/animal-shelter/software) ## Alternatives 1. [SignUpGenius](https://www.getapp.com.au/software/105637/signupgenius) — 4.6/5 (1983 reviews) 2. [VolunteerLocal](https://www.getapp.com.au/software/91258/volunteerlocal) — 4.8/5 (204 reviews) 3. [Vome Volunteer](https://www.getapp.com.au/software/2061297/vome-volunteer) — 4.6/5 (34 reviews) 4. [ivolunteer.com](https://www.getapp.com.au/software/2071776/ivolunteer-com) — 4.7/5 (40 reviews) 5. [SignUp.com](https://www.getapp.com.au/software/2056542/signup-com) — 4.8/5 (395 reviews) ## Reviews ### "Excellent choice for Volunteer management" — 5.0/5 > **Alison** | *10 March 2023* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: Software has simple customization functionality, with a wide range of customizable settings. This enables organizations to tailor the software to their specific needs. Excellent Helpdesk, clear and timey responses. We offered to be involved in testing upgrade functionality, and our feedback was well-received and our suggestions implemented where it made sense for the Volgistics product. As the systems administrator, I've never had a complaint about Volgistics from any of our 200+ active ongoing users. This fact alone should sell the product. It's a great choice. > > **Cons**: No cons from the users and administrator here at the Delaware Botanic gardens\! > > Excellent. ----- ### "Great product for our volunteer program" — 5.0/5 > **Rosa** | *2 April 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Thank you for a great product. I've been using Volgistics to help with my volunteers since I believe 2010 (two different facilities) and it is incredibly helpful and user friendly. Grateful to have a system that works for our needs to ensure we account for volunteer time, recognize special days, and keep up with their required documents and such. Thank you. > > **Cons**: The application build is a bit cumbersome if you are not familiar with the formatting and building, but I appreciate the opportunity to customize to what we need for our volunteer applicants. > > Great database to house everything needed for a volunteer. ----- ### "This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of time." — 2.0/5 > **Karen** | *25 April 2018* | Recommendation rating: 0.0/10 > > **Pros**: The price point worked well for our organization. It has capacity to store a large number of volunteers. > > **Cons**: Navigation is not smooth with the examples of location of save buttons, navigating back and forth between pages, the search feature is very specific and awkward, inserting graphics within emails is cumbersome, there is no live chat in order to troubleshoot, customer has to email back and forth to customer service which takes a long time, system logs you out automatically without saving so if you have to walk away from the computer to take an extended call, you will lose your work. If you don't enable pop-up windows on your computer, the system will act like you are still logged in so you THINK you are completing a task when in fact you are not. When voicing disappointment with the service, I was passively reminded that there is no extra charge to ask questions, this is not something Volgistics should be hanging their hat on, a paying customer should be able to ask questions on how to use a system they're paying for. The 3 times I did use that feature, they were "unable to help" me. After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account. The lack of user friendliness takes up a significant amount that for organizations that uses volunteers in order to operate most likely do not have. ----- ### "Volgistics is a great solution for small organizations, it packs a punch with a small investment to get started" — 4.0/5 > **Jana** | *1 March 2024* | Government Administration | Recommendation rating: 5.0/10 > > **Pros**: Relatively easy to navigate and the month-to-month option allowed us to upgrade from spreadsheets and antiquated software (VolWare) without fear of making a long-term commitment to software that might not work for us. > > **Cons**: Unfortunately, we outgrew Volgistics due to the lack of ability to manage multiple jobs in multiple locations. We wound up having to utilize a lot of workarounds and in some cases couldn't find one. I was personally frustrated that -- while I could request help for certain things through an automated system -- I was never able to speak to an actual person. I wound up spending a lot of extra time trying to describe my issue/problem in writing when a short phone call would have sped things along immenselyl. ----- ### "Flexibility, documentation and support" — 5.0/5 > **Jerry** | *20 May 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: User Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful. > > **Cons**: I have been working with our Volgistics program for 6 ½ to 7 months. The software has been in use for less than a year and is not yet opened up for end-user use. This is to explain that as I work with the software, I have some difficulty maneuvering through the Tutorials mainly because of my familiarity with semantics and titles or language used with Volgistics. As I become familiar with the 'language' of Volgistics, it's becoming clear and finding my way through the Help Topics is becoming easier AND extremely helpful. > > Prior to Volgistics, tracking volunteer hours, lists, etc. was via spreadsheets - many different spreadsheets that had not been updated. Keeping records of Volunteer hours was a month-long process. Requested reports were often inaccurate and incomplete. At this point in our implementation, all Volunteer Records have been entered into the system and Volunteer hours are entered manually into the system by this office. Monthly reports that took a month to generate now take minutes. The Director of the Volunteer Program and I are currently re-evaluating the choices made in configuring the software to increase usability and flexibility. I am impressed with how flexible the system is and how easily it is modified. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/103197/volgistics?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/103197/volgistics) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data