--- description: Learn more about Carecenta. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Carecenta Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Carecenta](/software/103639/carecenta) # Carecenta Canonical: https://www.getapp.com.au/software/103639/carecenta Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/103639/carecenta?page=2) > Carecenta is a comprehensive home care management software that helps home care agencies to save time and money while providing high-quality care services to their patients. Here are some ways in which Carecenta software can help: > > Verdict: Rated **4.5/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Carecenta It appears that Carecenta offers a range of advanced features to enhance the management software experience for skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies. Here's a breakdown of some notable functionalities: 1. Electronic Visit Verification or EVV: Carecenta supports electronic attendance verification through GPS or a multilingual telephony system. This feature allows caregivers or employees to clock in and clock out using their mobile devices or a telephony system, providing accurate tracking of their work hours. 2. State Aggregators: Carecenta supports seamless integration with all State aggregators in the United States and regulators around the World. 3. Automated Processing of Attendance and Invoicing: Carecenta simplifies administrative tasks by automating the processing of attendance via electronic timesheets, and electronic billing. 4. Billing: Carecenta facilitates billing processes by supporting billing for various insurance providers, including managed long-term care (MLTC) and Medicaid. The software includes electronic billing capabilities, streamlining the submission of claims and recording payments, thereby reducing paperwork turnaround. 5. Automated Compliance Monitoring: Carecenta's software includes automated compliance population features. It assists with integrated background checks, ensuring that agencies adhere to state-specific regulations. This functionality helps agencies maintain compliance and meet regulatory requirements. 6. Text and Email Notifications for Compliance: Carecenta's software sends text and email notifications to employees who are out of compliance with regulatory requirements. This feature helps keep employees informed and ensures that necessary actions are taken to address compliance issues. 7. Payroll functionality assists with managing employee wages, calculating hours worked, and handling payroll processes. Carecenta integrated with two dozen payroll companies including ADP, Paychex, Paylocity and others. 8. The inclusion of HR tools suggests that Carecenta's software may support various HR functions, such as managing employee information, tracking certifications and credentials, and facilitating the hiring and onboarding processes. 9. Multiple levels of security and role management give users control over who can access what data, and Carecenta also includes fraud prevention technologies. 10. Carecenta includes more than 150 real-time reports on scheduling, clients, employees, payroll, and billing, allowing users to see activity in real time. These features collectively contribute to efficient scheduling, accurate billing, streamlined compliance management, and effective communication with employees. Carecenta's software aims to provide comprehensive solutions for the administrative and operational needs of agencies of all sizes in the mentioned sectors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 64 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Carecenta - **Location**: Brooklyn, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Limited Time Offer: Free for up to 5 patients - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, Hindi, Korean, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - CNA Tracking - Calendar Management - Care Plan Management - Charting - Claims Management - Class Scheduling - Client Management - Client Portal ## Integrations (17 total) - Banksoft - CareAcademy - Dentrix - EMRx - Google Maps - HHAeXchange - Mailchimp - MediRoutes - Microsoft Excel - Paychex Flex - Paycor - Paylocity - QuickBooks Online Advanced - Tellus - Trizeri ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Health Care Software](https://www.getapp.com.au/directory/61/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.getapp.com.au/directory/61/home-health-care/software) - [Child Care Software](https://www.getapp.com.au/directory/703/daycare/software) - [Home Care Software](https://www.getapp.com.au/directory/717/home-care/software) - [Long Term Care Software](https://www.getapp.com.au/directory/911/long-term-care/software) ## Alternatives 1. [AxisCare](https://www.getapp.com.au/software/104545/axiscare-software) — 4.6/5 (729 reviews) 2. [InMyTeam](https://www.getapp.com.au/software/2064401/inmyteam) — 4.6/5 (85 reviews) 3. [AlayaCare](https://www.getapp.com.au/software/105793/alayacare) — 4.1/5 (188 reviews) 4. [Alora Home Health](https://www.getapp.com.au/software/106021/alora-homecare-software) — 4.5/5 (151 reviews) 5. [eRSP](https://www.getapp.com.au/software/2067747/ersp) — 4.2/5 (99 reviews) ## Reviews ### "Great functionality, easy to use home care agency management software" — 5.0/5 > **Ron** | *27 September 2016* | Recommendation rating: 10.0/10 > > **Pros**: I can now stay in full compliance with the government in every state we cover by using Carecenta. Carecenta home care software has really made my agency more profitable. > > **Cons**: Carecenta seems very simple to use, however, you still need training. They provide it as part of setup but you have to pay for it. > > Being that my agency covers a seven state region, we work with many different insurance companies, so initially we had a lot of trouble finding a home health software that could handle our insurance and reporting requirements. The layout of Carecenta was so smooth and easy to follow. Everything we needed was right there. As Carecenta’s sales agent progressed with his demo I was more and more impressed. Everything was easier than the other system we were using. When he showed me their scheduling, I was sold. I never in my 12 years of running an agency have I ever encountered a software that is this efficient. ----- ### "Grow your business with Carecenta" — 5.0/5 > **Tural** | *29 January 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Software interface is user friendly, little to none learning curve and it will increase use productivity, effectiveness and efficiency. > > **Cons**: Carecenta does not have any flaws. I have not run into any problems while using this software. It has met all my needs as a user and as supervisor of scheduling department. > > I have been working with Carecenta for over 5 years and it has tremendously increased my productivity, effectiveness and efficiency. Software is user friendly, simple to use and makes work life that much easier. Carecenta interface is modern, simple and effective. It provides users with all the tools necessary to operate at high level according with all the rules and regulations of DOH. It helps us to stay in compliance and generate more business for the company. Carecenta allows users to focus on the important task of providing best care to our patients, schedule and cover cases with the help of reports and gps availability search. Coordinators that use Carecenta have the peace of mind knowing employees have the option of clocking in and out or use GPS tracking log in to verify visits in real time. I highly recommend Carecenta to every agency that is looking to make the switch to better, more sophisticated software that will help the company grow, increase profit and at the same time keeping every aspect of operation in compliance. Carecenta users will be pleased to finally use software that is easy to use via desktop, laptop, tablet or through your smart phone. With Carecenta possibilities are endless. ----- ### "Opportunity for Growth" — 2.0/5 > **Regina** | *31 August 2021* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: Making recurring schedules was a breeze, just click which days the schedule applies to and assign the caregiver. > > **Cons**: Not being able to make last minute changes, which is imperative in home health care. If Bob called out 10 minutes before a shift, and we got Mary to cover it, we can't change the shift to have Mary scheduled. It led to a lot of confusion and extra work. It was also not aesthetically pleasing for something we have to work on all day. It was a lot of gray and tan boxes. > > CareCenta was a good place to start our small home care company, but as we grew, we realized that we needed features that CareCenta could not provide us. The customer service was lacking as well. Often times our questions were not responded to for many business days, and we would have to find work-arounds by ourselves. ----- ### "Awesome Software" — 5.0/5 > **Sharonda** | *24 March 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like the most about Carecenta is the caregivers having the opportunity to use telephony if they have trouble signing in. > > **Cons**: I have been using Carecenta for almost three months and so far I don't have any cons to report. > > I came across Carecenta when my boss decided it was time to change products. Since using Carecenta my experience has been awesome. The caregivers are able to sign in and out with no problem. I'm able to do schedules fast and it even lets me know when a client's authorization has expired. I'm able to send a message to the whole team with a bulk message. Creating invoices and bulk billing is fast and easy. I love how the caregivers location and all signatures are on the time sheets and how easy it is to export payroll. Lastly, their customer support is amazing. Customer support is very prompt and no matter how long it takes for them to resolve your issue they will be there until it's resolved, they are very patient and remain polite the entire time. They go above and beyond for their customers, making sure to leave the customer happy and satisfied with their services. ----- ### "CareCenta User Review" — 5.0/5 > **Gabrielle** | *1 March 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We love that it is very streamline and an easy software to use overall. We desperately needed something that was more user friendly and would help our day to day tasks remain organized and easy to complete\! > > **Cons**: We as a company have not ran into any issues or things we do not like so far\! ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/103639/carecenta?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/103639/carecenta) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data