Rentec Direct

4.6 (187)
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Complete property management software solution.

About Rentec Direct

Rentec Direct is a web-based property management software for landlords, property managers and associations to help them manage properties. It offers users a complete property and general ledger accounting that helps in maintaining the bank, property and tenant records.

The solution offers a professional website wherein the users can publish the property vacancies along with pictures, property details and prices. The solution also lets users publish vacancies to Craigslist and other popular rental property websites. The online file management allows users to upload and share images, lease and other documents.

The tenant screening feature helps users to check criminal, financial and eviction reports of new tenants. The solution has an automatic ACH feature which largely helps associations to simplify the rent payments by eChecks or credit card.

The software gives users an unlimited access to US-based client support to help users easily resolve the software related issues. Rentec Direct focusses on data security and ensures two-factor authentication and other measures to ensure that user data remains safe.

Rentec provides its services to around 12,000 clients globally. The software is available for deployment on Windows and Mac operating systems as well as mobile devices.


Key benefits of Rentec Direct

  • Rentec Direct provides a complete bank, property and tenant accounting for owners, property managers and associations to manage their records in a simplified and accurate way.

  • The software has a complete general ledger accounting functionality that helps clients track income and expenses.

  • It offers advanced tenant screening features within the platform to provide clients with credit, criminal, and eviction history reports to ensure a good tenant.

  • The software provides each clien with a personal property management website that allows users to publish their listings online and also track tenant leads.

  • Rentec Direct offers clients the option to collect tenant rent payments online via eCheck (ACH) or credit/debit card, and gives property managers the option to pay owners via automated ACH payments.

  • Images

    Rentec Direct Software - Rentec Direct properties page
    Rentec Direct Software - Rentec Direct summary page
    Rentec Direct Software - Rentec Direct vacancy marketing feature
    Rentec Direct Software - Rentec Direct payment management
    Rentec Direct Software - Rentec Direct tenants' page
    Rentec Direct Software - Rentec Direct accounting ledgers
    Rentec Direct Software - Rentec Direct tenant portal
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    Rentec Direct video
    Rentec Direct video
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    Rentec Direct Software - Rentec Direct properties page
    Rentec Direct Software - Rentec Direct summary page
    Rentec Direct Software - Rentec Direct vacancy marketing feature
    Rentec Direct Software - Rentec Direct payment management
    Rentec Direct Software - Rentec Direct tenants' page
    Rentec Direct Software - Rentec Direct accounting ledgers
    Rentec Direct Software - Rentec Direct tenant portal

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    Reviews

    Overall rating

    4.6 /5
    (187)
    Value for Money
    4.6/5
    Features
    4.3/5
    Ease of Use
    4.5/5
    Customer Support
    4.6/5

    Already have Rentec Direct?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 187
    Darci
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Simple, Organized Layout

    Reviewed on 12/04/2017

    This site has been great for all of my needs, from keeping track of tenants, landlords, properties,...

    This site has been great for all of my needs, from keeping track of tenants, landlords, properties, and maintenance. Sometimes running reports is a little labor-intensive, as you can't print out monthly reports, etc. that we use for all properties at once, so it takes time to select each property and run reports individually. Overall though, this is user-friendly and great for our needs.

    Pros

    Easy to use, organized and simple design

    Cons

    Running some reports can be laborious since you can't run some categories for all properties at one time, as we need to do each month.

    Response from Rentec Direct

    Hi Darci,

    Thanks for the review and feedback! Your team at Rentec Direct is happy to hear about everything that is working well for you. We'd love to hear more about how the reporting features can be improved to make your life easier. Feel free to reach out to your Success Team at [email protected] to share your experience and ideas.

    Cheers,
    Kaycee at Rentec Direct

    Paul
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy and Integrated Property Management

    Reviewed on 21/12/2017

    I mentioned a few specific items on my "wish list" and customer service was able to explain options...

    I mentioned a few specific items on my "wish list" and customer service was able to explain options to accomplish them on the first call. That saves a lot of frustration and wasted customization time. Small and limited staff companies will love the financial and management integration that saves time and money.

    Pros

    I had a list of items applicable to my specific circumstances, of course. I used this to compare software, so that I knew these would be accommodated, then on to the functionality. Like many of us, I didn't want a difficult system for my clerical help. At the same time, the integrated accounting and background/credit checks were good matches for our needs and money-saving, to boot.

    Cons

    The setup for properties and their perimeters takes some time, but all systems require it. The first, general setup did give us an opportunity to look at our policies and procedures overall, which is important to do, especially when switching to a new system.

    Kim
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Good for a small amount of properties.

    Reviewed on 16/11/2021

    It was good for small amount of properties.

    It was good for small amount of properties.

    Pros

    It was easier to have everything in one place instead of trying to juggle everything yourself on different methods.

    Cons

    It was not so easy to use and once you have too many properties it become more of a problem.

    Jason
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I love their customer support!

    Reviewed on 06/07/2016

    I've been a client of Rentec for almost 4 years and what stands out about them to me is their...

    I've been a client of Rentec for almost 4 years and what stands out about them to me is their extremely helpful customer support. Special kudos to both Kathryn and Kevin who have helped me accomplish everything I need using their software. Whether I call or email, it seems like I get answers right away. Aside from the software being super easy to learn, I've really enjoyed all the features they've added over the years. It seems like every time I login there's something being improved.

    Pros

    The software is easy to learn for both me and my assistant. We were able to get up and running using the software in days, and that included bringing in all our data. The staff at Rentec was also tremendously helpful in getting it all imported.

    Cons

    The video training material is a bit dated, but still useful.

    Rachael
    Overall rating
    • Industry: Commercial Real Estate
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    We have outgrown Rentec

    Reviewed on 01/11/2016

    We have been using Rentec for over 5 years. We have over 600 units on Rentec, both multifamily and...

    We have been using Rentec for over 5 years. We have over 600 units on Rentec, both multifamily and retail. We started out as a small company and now have about 30 employees. I was a huge, avid fan of this software when we were smaller, but the lack of controls as we have grown larger now outweigh the positives. There is a very limited amount of control for user access. Basically a user has access to everything or read only access. It is very difficult to control process and data integrity throughout a larger organization. If you are a smaller company starting out, this software is fantastic. If you have more than 5 or 6 people in your data, you can't control the data quality because everyone has access to everything. No way to lock anything down, or create user levels of access. I have been asking Rentec for this change for over 2 years. We are now shopping for different software.

    Pros

    Great functionality for smaller companies and number of rental units (4 or fewer employees)
    Easy to use to get the basics started

    Cons

    If you plan on growing past 5 employees, consider something else. Not enough controls for various employee access/restriction to appropriate data/pages. Customer service used to be great, has slowed considerably in the last 2 years. The company has gotten a lot larger, and thus don't listen as well as they used to. Make sure that the software meets your current (and future) needs. Don't expect major changes. Small rollouts of capabilities do continue to happen.

    Showing 5 reviews of 187 Read all reviews

    Rentec Direct FAQs

    Below are some frequently asked questions for Rentec Direct.

    Rentec Direct offers the following pricing plans:

    • Starting from: USD 50.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Two subscription plans are available: Rentec Pro - $35/month Rentec PM - $40/month The pricing varies according to the number of units to manage. Discounted Premium Tenant Screening packages are available for in the platform for an ?additional cost.

    Rentec Direct has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Rentec Direct supports the following languages:

    English

    Rentec Direct supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Rentec Direct integrates with the following applications:

    Apartments.com Rental Manager, CSG Forte, CloudConvert, Docusign, Dropbox Business, Dropbox Sign, Forte, IntelliCorp, NAA Click & Release, PayNearMe, Payscore, Plaid, QuickBooks Online Advanced, ShowMojo, Twilio, Zumper, zInspector

    Rentec Direct offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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