Provet Cloud
About Provet Cloud
Provet Cloud is a cloud-based veterinary practice management system, suitable for mobile vets, small to large clinics, and veterinary hospitals. Included are tools for appointment scheduling, vet-to-client communications, records management, staff scheduling, resource management, and reporting, as well as an online booking system for clients.
Provet Cloud includes a dashboard to give users an overview of appointments and consultations, throughout the consultation process, even in clinics where patients may be treated by multiple vets in different departments at the same time. Users can access information on consultations, patients, invoices, and more, and provide cost estimates for clients before their appointments. Invoices are automatically generated in Provet Cloud from a predefined procedure and service price list, and clients can see the breakdown of all treatments and medications administered during procedures.
Provet Cloud automatically sends clients reminder emails or text messages for appointments, regular health check-ups, upcoming vaccinations, and more. Consultation reports and home care advice can also be sent to clients after an appointment. Clients can book appointments through an online portal, and Provet Cloud’s inbuilt diary displays bookings for multiple vets and facilities, with users able to schedule appointments with a single click.
Key benefits of Provet Cloud
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Reviews
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- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Overall I have found this to be an excellent practice management software package.
Reviewed on 27/11/2017
Pros
I'm glad to report that we very happy to use and recommend Provet Cloud. First of all, having it based in the cloud, allowing access from any point and seamless updates, is a major plus over desk-based systems.
The appearance on the screen is fresh, intuitive and user friendly. Features to communicate with the client work very well and we have received lots of positive feedback from clients particularly in relation to text confirmation and reminders of appointments.
The support and backup has been very good. All issues have been dealt with professionally and quickly. The knowledge base was very useful for giving overall help when starting to use Provet Cloud. The in-app messenger provides instant access to support when needed and is a very easy and useful way to communicate.
We have just moved from a paper-based system and are still learning how to best use the system but are very happy we made the right choice and that it has lot more to offer us as we get more familiar with it and as our practice grows. Price wise I think it represents exceptional value for money.
Cons
Very little not to like about this package. There is not (yet) an app which could be used offline which would be very useful for the large animal section of the practice.
Response from Nordhealth
Hi and thank you so much for the very kind review. We're glad that you're so happy with our software. You're going to be even more excited to know that we are releasing an app to be used offline very soon! It is in beta-testing at the moment, and we expect to be able to release it to the base by the first of the year. I think you'll like it just as much!
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Conversion to Provet
Reviewed on 12/11/2020
Support is really good, I feel refresher training sessions would be great both for staff and new...
Support is really good, I feel refresher training sessions would be great both for staff and new comers on the basics and reporting systems
Pros
Connectivity between practice and client and branches
Cons
Integration did present us with problems and I feel had the staff doing the conversion visited our sites prior to arriving to do conversion precious time would not have been lost on ironing out issues. I think info we supply prior to conversion should definately be checked thoroughly prior to conversion rather than assumption all correct
Response from Nordhealth
Fran, thank you for your review!
We appreciate your feedback regarding the integration. We will take this into account in the future. Great to hear that you are satisfied with our support services!
Sincerely,
the Provet Cloud Team
- Industry: Veterinary
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Using Provet Cloud at Veterinary Clinic
Reviewed on 02/12/2019
Pros
Planning and updating work shifts is much more easier than earlier with Provet.Net. Payment options are better and more-sided than earlier with Provet.Net.
Admin options are easy to use.
Cons
Search function should be more clear and quick. Also would be nice if Provet Cloud had more options to search.
Also I'd like if the Appointment reason was connected to the group which covers the same kind of reasons so you'll not needed to write the reason manually.
User quide is missing: I'D like to have for example pdf.manual available.
Response from Nordhealth
Thank you for taking time to leave your review and suggestions. We are working on having a searchable online guide by 2Q2020 that should cover all of Provet Cloud's functions. With a software that has updates every month, you can imagine the task! But we have a team currently working on this, so hopefully we will have some good news soon!
The Provet Cloud team
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Prime
Reviewed on 24/03/2020
At the moment as a business we think this software is working brilliantly.
At the moment as a business we think this software is working brilliantly.
Pros
I like how simple it is to use. I generally use this when typing clients notes, adding histories/lab results, booking appointments/repeat meds and pricing things up.
Cons
I believe there are many other great features on this software that aren't really clearly available.
Response from Nordhealth
Thank you for your kind review! So glad that you are enjoying using Provet Cloud and that it works well for your clinic!
- Provet Cloud team
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Review Source
Overall rating
- Ease of Use
- Customer Support
Very modern design, easy to use and works as well with iPad
Reviewed on 30/09/2015
I was looking for a software to start my practice with that would be portable and would work well...
I was looking for a software to start my practice with that would be portable and would work well with iPad as well. In a small animal clinic environment Provet Cloud works like a charm since every staff member can access the software and make notes for the patient seamlessly from their own devices at the same time. And the best thing is that I can easily use it during ambulatory practice in the field or home as well. It even works with iPhone if you for some reason don't happen to have your computer with you or run out of battery when on house call. The patients prescriptions and other papers can be easily printed wireless from your phone if needed.
It takes a day or two to organize the software as you want it to be (save all the info) but after that it is very easy to use. I have used many different software and this is by far the "smartest" one. The design of the software is very modern and it pleases the eye as well.
The best thing about this software was the possibility to communicate with the owners through the software. They can send you feedback and you can e-mail or text them (results, appointment times, invoice reminders, instructions...) straight from the patients own "chart" if you need to.
Even though the customer service isn't needed that often when I had questions they were easily accessed via the software it self/e-mail or phone. And they sort the problem on the spot. So full 10 points to the customer service!
They intoduce new features to the software all the time so I'm confident that in the near future the software is going to go from excellent to outstanding.
I can really recommend this software for clinics as well as for vets who work from their cars in the field. Specially if you would like the software to work in a Mac/"touch screen environment" as well, this is a very good choice for you!
Provet Cloud FAQs
Below are some frequently asked questions for Provet Cloud.Q. What type of pricing plans does Provet Cloud offer?
Provet Cloud offers the following pricing plans:
- Starting from: EUR 46.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Provet Cloud?
Provet Cloud has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Provet Cloud support?
Provet Cloud supports the following languages:
Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Traditional Chinese
Q. Does Provet Cloud support mobile devices?
Provet Cloud supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Provet Cloud integrate with?
Provet Cloud integrates with the following applications:
PetsApp, Quinyx, Talkatoo, Vetcove, Vetstoria, Weave, Xero
Q. What level of support does Provet Cloud offer?
Provet Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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