--- description: Learn more about Hapana. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hapana Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Club Management Software](/directory/152/club-management/software) > [Hapana](/software/105025/hapana) # Hapana Canonical: https://www.getapp.com.au/software/105025/hapana Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/105025/hapana?page=2) > Hapana is an end-to-end fitness studio software designed for multi-site boutique fitness businesses, to elevate engagement and fuel growth. With a robust suite of streamlines features it alleviates owners from having to use multiple plugins and incompatible softwares. > > Verdict: Rated **4.4/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Hapana Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations. Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems. Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members. Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 96 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hapana - **Location**: Sydney, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 285.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Hong Kong SAR China, Indonesia, Malaysia, Mexico, New Zealand, Philippines, Singapore, Thailand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Capacity Management - Certification Tracking - Class Management - Class Scheduling ## Integrations (7 total) - ActiveCampaign - GetResponse - Google Calendar - Mailchimp - QuickBooks Online Advanced - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Club Management Software](https://www.getapp.com.au/directory/152/club-management/software) ## Related Categories - [Fitness Software](https://www.getapp.com.au/directory/673/health-fitness/software) - [Personal Training Software](https://www.getapp.com.au/directory/745/personal-trainer/software) - [Yoga Studio Software](https://www.getapp.com.au/directory/791/yoga-studio/software) - [Pilates Studio Software](https://www.getapp.com.au/directory/869/pilates-studio/software) - [Club Management Software](https://www.getapp.com.au/directory/152/club-management/software) ## Alternatives 1. [LegitFit](https://www.getapp.com.au/software/2049539/legitfit) — 4.9/5 (225 reviews) 2. [Wodify](https://www.getapp.com.au/software/91421/wodify) — 4.5/5 (154 reviews) 3. [Kilo](https://www.getapp.com.au/software/2068948/kilo) — 5.0/5 (70 reviews) 4. [ClubRight](https://www.getapp.com.au/software/109185/club-right) — 4.8/5 (182 reviews) 5. [Mindbody](https://www.getapp.com.au/software/91024/mindbody) — 4.0/5 (2982 reviews) ## Reviews ### "OneFitStop has allowed me to reduce my office time to train more clients" — 5.0/5 > **Verified Reviewer** | *4 May 2018* | Recommendation rating: 10.0/10 > > **Pros**: OneFitStop was easy to learn and is wonderful to use\! The software is very customizable and keeps me organized. > > **Cons**: So far I've had great success with every feature and tool within the software and have no complaints thus far. ----- ### "Hapana review" — 5.0/5 > **Zeenia** | *20 November 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The user friendly app is great and there is great support. \[sensitive content hidden\] has been really great at helping me with any questions I have and really helped me understand how to use Hapana > > **Cons**: At the start our app kept getting delayed and we had some issues with accounts from the web version of Hapana > > Overall a great experience since all the issues have been sorted and great ongoing support. \[sensitive content hidden\] has been great with helping us\! ----- ### "Hapana Review" — 1.0/5 > **Milan** | *13 April 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Nothing comes to mind. It's been incredibly difficult to have. > > **Cons**: Support, communication, ability to adjust settings as an owner, extra work, migration issues, lost/incorrect membership billing and incorrect billing to franchise owners. > > Unfortunately this is a must for our franchise but if it wasn't I wouldn't use it. ----- ### "HIGHLY recommend \[sensitive content hidden\] as your Account Manager\!" — 5.0/5 > **SAM** | *7 August 2024* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: My account manager \[sensitive content hidden\] has been absolutely amazing. Couldn't praise her enough. I'm not tech savvy, so this platform has been quite a challenge for me, but \[sensitive content hidden\] has been able to address every one of my questions and been able to provide a timely answer or workaround. The platform itself doesn't seem as complicated to navigate once I learned what I'm doing, but I'd have been very stuck if it weren't for \[sensitive content hidden\] -so well done. > > **Cons**: Without a dedicated accounts manager, like mine - \[sensitive content hidden\] - raising service tickets can be quite lengthy. Whilst all the team work tirelessly to address all the questions directed at them, raising service tickets loses the more personalised aspect, as tickets generally get addressed by another staff, different to the one you might have previously used/received a response for - more often than not, I'm needing to explain my situation over again so they understand what it is that i'm asking, as our company is a little unique to the mainstream client accounts. > > It's overall been excellent. Almost 3 years underway with our partnership with Hapana and it's been quite a tricky road to learn the system needless to say, given both our business and Hapana themselves are always adapting to the current market demands. But having the dedicated/allocated account manager, \[sensitive content hidden\] recently assigned to us, it's made my 'getting up to speed' way way faster, allowing the business as a whole, tighten areas of Hapana that I don't believe we were utilising to the fullest, but now we are. Thanks again \[sensitive content hidden\]\! Your wealth of knowledge has been wonderful\! You really know you stuff, it's impressive how quick you can get me an answer - not just any answer, but an answer that is a solution. ----- ### "Hapana is your ideal partner to grow" — 5.0/5 > **Leo** | *25 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We've been using Hapana at C3 Training for over a year now, and it's been a total game-changer for our gym operations and member experience. From day one, the support team has been responsive, knowledgeable, and genuinely invested in helping us grow. The platform is incredibly intuitive—for both staff and members. Class scheduling, check-ins, billing, marketing, and reporting are all streamlined in one place, saving us countless hours each week. Our coaches love how easy it is to manage their sessions, and our members have commented on how smooth the app experience is. What really stands out about Hapana is that it's clearly designed by people who understand the fitness industry. Every update seems to bring new tools that actually solve real challenges, whether it's automating follow-ups with leads, tracking performance, or improving member retention. If you're a gym owner looking for an all-in-one solution to scale your business, I can't recommend Hapana highly enough. It's more than just software—it's a partner in our growth > > **Cons**: While our overall experience with Hapana has been highly positive, no system is without areas for improvement. If there’s one aspect we’d highlight, it’s that some customisation options—particularly around reporting and member notifications—can feel a bit limited or require workarounds > > Our overall experience with Hapana has been outstanding. As a fast-growing gym franchise, we needed a platform that could not only handle the day-to-day operations but also support our long-term growth—and Hapana has delivered on every front. From onboarding to ongoing support, the Hapana team has been exceptional. They took the time to understand our business model and provided tailored solutions that helped streamline our operations. The platform itself is robust, reliable, and constantly evolving. We’ve been able to manage class schedules, memberships, billing, and communications all in one place, which has saved us time and improved consistency across locations ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/105025/hapana?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/105025/hapana) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data