--- description: Learn more about Inovalon Provider Cloud. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Inovalon Provider Cloud Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Medical Billing Software](/directory/64/medical-billing/software) > [Inovalon Provider Cloud](/software/109895/ability-network) # Inovalon Provider Cloud Canonical: https://www.getapp.com.au/software/109895/ability-network Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/109895/ability-network?page=2) > ABILITY Network's SaaS-based platform supports healthcare providers with revenue cycle management tools, clinical management, Medicare claim processing and more > > Verdict: Rated **2.5/5** by 37 users. Top-rated for **Ease of Use**. ----- ## Overview ### Key benefits of Inovalon Provider Cloud ABILITY Network is a web-based platform for supporting the financial processing and medical billing required by Medicare healthcare organizations spanning hospitals, home health, hospices, specialist skilled nursing facilities and more. ABILITY | CHOICE promises to simplify the transmission, receipt and processing of Medicare claims and remits, boasting compatibility with any claims creation tool and the retention of historical remit responses for 60 days. ABILITY | EASE automates Medicare billing management, adding analytics reporting on payments versus revenue forecasts, eligibility issues and KPIs, while issuing automated alerts ADR / RAC audits and advanced warning notifications on receivables at risk. ABILITY | INSIGHT promises to provide greater visibility over revenue cycles and general financial performance with trend tracking tools, custom reporting on improvement project progress, plus benchmarking tools for making comparisons against peer organizations. ABILITY Patient Statements gives patients a more accessible breakdown on outstanding bill balances, including customizable branding and the option of address verification and correction. myABILITY is the centralized online hub for accessing each ABILITY application within the platform, enabling anytime access via Single Sign On (SSO) support. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.5/5** | 37 Reviews | | Ease of Use | 2.9/5 | Based on overall reviews | | Customer Support | 2.0/5 | Based on overall reviews | | Value for Money | 2.1/5 | Based on overall reviews | | Features | 2.8/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: Inovalon - **Location**: Minneapolis, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: USD 250.00 - **Pricing Details**: Contact sales for a price quote, or request a demo via the website at www.inovalon.com. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Audit Management - Billing & Invoicing - Calendar Management - Case Management - Claims Adjuster Management - Claims Management - Claims Scrubbing - Claims Tracking - Co-Pay & Deductible Tracking - Code & Charge Entry - Compliance Management - Compliance Tracking - Credit Card Processing - Customisable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Billing Software](https://www.getapp.com.au/directory/64/medical-billing/software) ## Related Categories - [Medical Billing Software](https://www.getapp.com.au/directory/64/medical-billing/software) - [Claims Processing Software](https://www.getapp.com.au/directory/1277/claims-processing/software) ## Alternatives 1. [EZClaim](https://www.getapp.com.au/software/2048646/ezclaim) — 4.5/5 (128 reviews) 2. [Tebra](https://www.getapp.com.au/software/102859/tebra) — 3.9/5 (1360 reviews) 3. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (843 reviews) 4. [DocVilla](https://www.getapp.com.au/software/2050822/docvilla) — 5.0/5 (74 reviews) 5. [ChiroFusion](https://www.getapp.com.au/software/103733/chirofusion-complete-practice-management) — 4.7/5 (589 reviews) ## Reviews ### "Unhappy Customer" — 2.0/5 > **Dee** | *25 January 2018* > > **Pros**: The programs that Ability offered initially are valuable and sensible tools. They made work easier and reliable. COMPLETE, EASE and CHOICE are useful. > > **Cons**: The All Payer Claim EASE is the exception to the simple usage of EASE, COMPLETE and CHOICE. The video instructions are time wasters and there isn't any written guidance. APC EASE is unreliable. Customer Service is unresponsive. ----- ### "Do not use this company. Poor Cancelation Policy. Buyer beware." — 5.0/5 > **Frank** | *3 August 2018* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Software was easy to use and has not issues. Prompt payment and everything was great until I tried to cancel. > > **Cons**: Poor cancelation policy, be careful if you are going to use this service. They have a horrible cancelation policy. Ability will not cancel your account for 90 after a cancelation request. They will charge you the monthly fee for those three months, even if you do not use their services, and they will charge you their annual maintenance fee if that fee comes up during the 90 day period. They say they can do nothing about the maintenance fee and whatever fees pop up in the 90 period the consumer is responsible for. Use Office Ally, much better company and their services are free. > > They are raising their prices, so it is not a good deal if you are a small practice. I was with MDOnline when Ability acquired them, and Ability kept me in a similar pricing structure, which was nice of them. As they raised their prices to a price that was not feasible for my business to maintain, Ability managed to squeeze out of my business due to their not canceling my account for 90 days. I didn't even use their services in the 90 cancelation period and they still charge you regardless. Buyer beware. ----- ### "NOT WORTH THE PRICE\!" — 2.0/5 > **Dalia** | *24 December 2019* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Software is decent, nothing special. Serves my needs as a professional in private practice who bills claims monthly. > > **Cons**: They raise their prices yearly without adding new features. I started at $50 a month in 2016 and now am expected to pay over $80 when I make less than 30 claims a month. > > Customer service is TERRIBLE. Called to request the price increase at least be waived, but I was told that was not possible. Then I was reminded that my contract renews in January and they require 60 days notice to cancel. It's the end of December. I asked if that could be waived and again a hard no. Asked to speak to a supervisor and told that one does not exist. They do not send out term reminders out like other decent companies. Lastly, they have harassed me endlessly to add on more products and pay even more even though I told them I had no interest repeatedly. ----- ### "We check all of our Blue Cross Blue Shield eligibility, refunds, claim payment, e-mail BCBS etc." — 5.0/5 > **PAMELA** | *9 June 2017* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The look. It is clean and easy to follow. It has several functionalities. The support is great. It gives us all the tools for our AR. > > Numerous. We check all of our Blue Cross Blue Shield eligibility, refunds, claim payment, e-mail BCBS etc. ----- ### "Good experience and excellent platform to submit patient claims" — 5.0/5 > **Maggie** | *5 June 2018* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Fast and easy to use when submitting claims. Contacting customer service is easy with not much wait. Contacting customer service is quick to let me know the problem. Customer service is very professional and polite. > > **Cons**: Currently free to use because I am choosing to have 1 insurance company to submit claims. Must pay if using more than a certain amount of insurance companies. Other clearing house software companies are free which makes a difference in revenue for my company. > > It's quick and easy to use with simple redirection of screens. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/109895/ability-network?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/109895/ability-network) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data