Zoiper
About Zoiper
Zoiper is a cross-platform VoIP softphone dialer solution that supports voice and video calling along with instant messaging functionality. Available for Windows, Mac and Linux, Zoiper also offers native companion apps for iOS, Android and Windows Phone, giving users the ability to conduct VoIP calls through multiple PBX (Private Branch Exchange) networks and SIP (Session Initiation Protocol) or IAX (Inter-Asterisk eXchange) providers. Voice, text or video communications are secured using TLS, SRTP and ZRTP encryption protocols, while contacts are automatically found from a variety of popular address books and arranged into searchable contact lists. Call center functionality then goes on to include features such as auto-answer, call transfer, recording, provisioning and also click-2-dial CRM integration. Zoiper also boasts the ability to call direct from within email clients or web browsers with a number of plugins and extensions across Outlook, Thunderbird, Internet Explorer, Firefox, Chrome, Safari, Goldmine CRM, Lotus Organizer etc.
Additional features include customizable branding, changing Zoiper's logo, colors and even interface to better match own corporate identity and user experience. The product offers access to its SDK and API to further customize the application, also enabling developers to embed its VoIP stack inside their own software. Zoiper Biz and Zoiper Biz API facilitates softphone control from any Windows application, while the WEB JavaScript API enables embed within browsers or custom web-based interfaces.
Key benefits of Zoiper
Images
Not sure about Zoiper?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Ricochet360
LiveAgent
Bitrix24
GoTo Connect
Reviews
Already have Zoiper?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Zoiper Review
Reviewed on 10/03/2022
Very happy with zoiper when using as softphone.
Very happy with zoiper when using as softphone.
Pros
Good softphone which we can use with windows , android & iphone platform. its even available as free version.
Cons
When using in smartphones, appication need to open always to get incoming call.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Zoiper great tools for starters
Reviewed on 08/06/2021
As an IT support that handles overall IT related on our company, Zoiper really helps a lot, it was...
As an IT support that handles overall IT related on our company, Zoiper really helps a lot, it was easy to setup and use. This app is a must have due to its affordability.
Pros
We can all agree that this software was so competent, it is easy to setup specially on my case as IT support. Some features are easy to handle with.
Cons
Developer should give some focus on UI of this software, just to make sure end users can easily adapt on it. Nevertheless, this software functions really well.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Does not always work depends on the residence's internet
Reviewed on 10/01/2023
Pros
Ease of handling, and simple to use.Uses the internet to make calls to landlines and cell phones
Cons
only problem to be pointed out, if the internet is of a lower speed it often does not work
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
ZoiPer softphone does the trick
Reviewed on 16/11/2017
Pros
ZoiPer has given us the ability to dial multiple phone numbers from the computer, opposed to dialing numbers on a traditional desk phone. Paired with our high-speed dialer software PIMSware, one sales agent can call up to five phone numbers simultaneously and the first one to pick up will be connected.
We have used ZoiPer plainly for its VoIP ability, but I have noticed there are a lot more features with the mobile version. I have used it on a tablet for business communications, and it presents itself to be more professional than say Skype or Messenger.
Cons
The appearance/design of ZioPer looks outdated. It is reminiscent of the mp3 player WINamp from decades ago. Other than that, I have no complaints of it's functionality.
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
First soft phone experience
Reviewed on 10/09/2018
It’s a cool software easy to use that works for having a low flow of calls.
It’s a cool software easy to use that works for having a low flow of calls.
Pros
Zoiper is really easy to use since you have at first sight what you need to make a call and the interface is visually friendly so you can find fast options like on hold or conference. It’s helpful the fact you can see always the quality of the current call, this helps since if the call is breaking up you can know if it’s because of you or the other person fault.
Cons
Sometimes the software does not open automatically so you need to look for it but you might lose calls on that process. When you have an incoming call the program should pop up right away instead of just light up or have higher sounds, anything so you can put attention to it.
Zoiper FAQs
Below are some frequently asked questions for Zoiper.Q. What type of pricing plans does Zoiper offer?
Zoiper offers the following pricing plans:
- Starting from: EUR 49.95/one-time
- Pricing model: Free Version
- Free Trial: Available
Free = $0 Premium €39.95 Custom = Contact for quote Zoiper 5 for Windows, Mac & Linux = €39.95 + €7.99 (€47.94) Zoiper Pro for Android = £6.99 Zoiper Premium voip soft phone for iOS = $4.99
Q. Who are the typical users of Zoiper?
Zoiper has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Zoiper support?
Zoiper supports the following languages:
English
Q. Does Zoiper support mobile devices?
Zoiper supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zoiper integrate with?
Zoiper integrates with the following applications:
Freshdesk, Nimble, VICIdial
Q. What level of support does Zoiper offer?
Zoiper offers the following support options:
Email/Help Desk, Chat
Related categories
See all software categories found for Zoiper.
