Digitail
About Digitail
Want to grow your practice and take on new clients? Look no further! Digitail is a state-of-the-art, cloud-based veterinary practice management software solution made by vets, for vets.
Slow your scroll! Our all-in-one approach (no additional integrations or fees necessary) with comprehensive reporting resources, wellness plan management, digital pet parent app, online booking, and accounting will take your practice to the next level.
Digitail is jam-packed with customized templates, prepopulated diagnoses, recommendations, and discharge forms. Client engagement tools and features, such as 2-way chat, telemedicine, and pet portal are built-in, so keeping in touch with pet parents has never been easier.
Vets don’t let other vets get bogged down in paperwork. That’s why talk-to-text and quick text functions are integrated with Digitail in order to maximize time and effort while completing records.
Ordering inventory and creating shopping lists are one click away, so you can stay on top of things quickly and in an organized fashion. A directory of stock is provided for simplicity, advanced stock management reporting makes sure you never have expired products on the shelf, and barcode scanners record every inventory demand.
We’re constantly improving to give vet practices the best experience possible. That means frequent enhancements according to our customers’ needs. Plus, we offer unlimited training and support provided 24/7.
Key benefits of Digitail
Digitail is not your ordinary practice management software. It’s an all-in-one problem-solving solution designed for busy vets that like to stay on top of things. Think of it like your practice’s BFF when it comes to boosting efficiency and providing a better client experience. Vets everywhere rely on Digitail to get new clients, communicate like a pro, improve their workflow and client retention.
Our modern, easy to use veterinary software is a game-changer, thanks to:
- The unique Pet Parent App is available for enhanced and easy client communication
- The ability to fully customize the cloud-based software to your practice’s specific needs
- The real reporting capabilities you need to capture your business performance and growth potential
- Tons of time-saving features and integrations that will transform the way you interact with clients, manage stocks or fill in medical records
- The user-friendly interface that delivers everything needed for vet practices of any size
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best product on the market
Reviewed on 17/06/2020
Pros
As a digital expert in user experience, I wanted to advise innovative and intuitive veterinary software to my wife. Hence, after a competitor benchmarking, Digitail appeared to be the best choice. One of the most important points is that Digitail is created by digital native people, it's a very different approach compared to the competitors where digital is not their main focus, user behaviors are quickly evolving, you have to be digital-ready.
My wife used 3 different software in past experiences (one in the largest clinic in the country), Digitail is the best in her opinion.
Cons
The initial configuration (adding products, TVA, dosages, etc.) is time-consuming and it could be more intuitive in some specific cases. However, Digitail is still doing a better job than competitors.
Response from Digitail
Thank you very much Kevin for your kind words! We're preparing more updates to make the onboarding even easier.
Looking forward to seeing you at our next webinar!
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Brookside Digitail review
Reviewed on 07/08/2023
Our support person, [sensitive content hidden], is very pleasant. We love that it integrates with...
Our support person, [sensitive content hidden], is very pleasant. We love that it integrates with our 3rd party products.
Pros
things continue to improve without having to wait for updates. Customer Support is stellar.
Cons
I would like a bit more reporting, but I believe that is one the way
Alternatives Considered
ShepherdReasons for Choosing Digitail
Their version 2.0 had many bugs. Financial issues were a huge problem - client accounting was inaccurate. We had to add invoices to make sure they were accurate.Switched From
Hippo ManagerReasons for Switching to Digitail
It seemed to overall be a better fit for us.Response from Digitail
Thank you for your lovely review 😻. Your words made our day and reminded us why we love what we do.
Your feedback motivates us to keep improving and delivering great service. Knowing that we've met your expectations encourages us to do even better.
We're truly grateful for your support and for taking the time to share your experience
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
A work in progress but incomplete
Reviewed on 12/07/2021
Would hope to be able to recommend in future but currently not fit for service
Would hope to be able to recommend in future but currently not fit for service
Pros
Brilliant CRM and app features, scheduling and reminders efficient
Cons
Non existent customer service, troubleshooting or business management features. Accounting functions inaccurate and incomplete
Response from Digitail
Hi Lindsey, super sorry for what you have experienced. Our team in Ireland will reach out and redo the training with the team to make sure you are taking advantage of all the features!
- Industry: Veterinary
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Veterinary management software
Reviewed on 07/08/2023
Best support, easy to navigate. Very responsive to email questions
Best support, easy to navigate. Very responsive to email questions
Pros
Simplicity and easy to navigate. Color on the software is very calming for the eyes.
Cons
SMS receipt for sending owners option. Pet owner portail more easy navigation and photo upload.
Reasons for Switching to Digitail
Management software looked easy to learn. I like the calm colors they used on the site.Response from Digitail
Hi Dr. G,
Thank you for taking the time to share your thoughts on Digitail!
We're thrilled to hear that our calming colors and simple design caught your eye. We acknowledge the feedback on the SMS receipt and pet owner portal; rest assured, we're always working to enhance our platform.
It's a pleasure to have you on board, and we promise to keep delivering top-notch support.
Cheers to a purr-fect partnership! 🐾
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Constantly Updating
Reviewed on 16/05/2022
This team is constanty updating and improving. I have been with them from early in the process and...
This team is constanty updating and improving. I have been with them from early in the process and it has developed dramatically! Can't wait to see where it continues in the future!
Pros
Eventually the app interacting directly with the PIMS will be the strength of this software. It is very close to being irreplaceable. The SOAP is currently easy to use and friendly to look at.
Cons
The biggest con is the age of the company. They are constantly looking to increase the integrations that they have access too and as that continues to broaden the strength of the product with continue to improve.
Alternatives Considered
VetBadgerReasons for Choosing Digitail
I wanted a cloudbased program that allowed for ease of use on the move.Switched From
Cornerstone SoftwareResponse from Digitail
Thank you so much Dr C!! The advice that we have received from you and your team has been super helpful!
Digitail FAQs
Below are some frequently asked questions for Digitail.Q. What type of pricing plans does Digitail offer?
Digitail offers the following pricing plans:
- Starting from: $300.00/month
- Pricing model: Subscription
- Free Trial: Available
$119 per vet per month billed yearly or $149 per vet per month billed monthly for MOBILE VETS version $240 per vet per month billed yearly or $300 per vet per month billed monthly for BRICK & MORTAR version
Q. Who are the typical users of Digitail?
Digitail has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Digitail support?
Digitail supports the following languages:
English
Q. Does Digitail support mobile devices?
Digitail supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Digitail integrate with?
Digitail integrates with the following applications:
Ellie, Inventory Ally, QuickBooks Online, QuickBooks Online Advanced, ReviewTrackers, SendGrid, Stripe, Stripe Billing, Talkatoo, VetPay, Vetcove
Q. What level of support does Digitail offer?
Digitail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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