RecTrac
About RecTrac
RecTrac is a cloud-based solution designed to help small to large recreational organizations manage reservations and schedule activities for clients. Key features include payment processing, expense/income tracking, roster management, barcode scanning, and reporting.
The application provides a graphical grid interface, which enables supervisors to check the availability of field, gym, and park facilities for customers, letting them detect overlapped bookings before the scheduled time. Event planners can use the solution to make seating arrangements and determine the price of seat tickets for theaters or sporting venues. With its point-of-sale module, organizers can measure ticket sales, track inventory using UPC bar codes, and generate custom receipts.
RecTrac helps agencies plan trips, establish departure/return dates and assign fees as per customer type, age, and grade. Team members can manage equipment rental reservations and track check-in/check-out time of items used by customers at a campsite or shelter. The solution also lets organizers manage locker rooms by tracking grace periods, processing locker renewals, and sending expiration reminders to visitors.
Key benefits of RecTrac
- Streamline event and class registrations and processes
- Simplify sports and league management
- Be good stewards of facilities and equipment
- Drive successful shops and concessions
- Take charge with Military Youth Management
- Get reporting insights to drive success
- Connect with engaging mobile solutions
- Optimize your system with solution plug-ins
- Build engagement and increase safety with SMS Texting
- Offer payment methods patrons expect and want
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Using this program for the last five years....
Reviewed on 21/06/2018
This software is our framework for business and patron management.
This software is our framework for business and patron management.
Pros
This is a very efficient software for memberships, programs, point of sale options. Data management is solid and reports are easily generated with almost unlimited choices.
Cons
The interface seems dated, however we are using the older build and will be upgrading when feasible. Currently looking at the Web Trac feature to assist in serving our patrons.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 7.0 /10
Rectrac—Good Software for a Large Organization
Reviewed on 19/12/2022
Overall management, especially facilities is great with Rectrac. The time needed to train staff to...
Overall management, especially facilities is great with Rectrac. The time needed to train staff to use the program and the software not being intuitive is the biggest drawback.
Pros
Rectrac is a nice system to use if you have a large program with multiple facilities. Good to use for something like a Parks & Rec program. It has great software for multi-facility management and booking. Registration for programs can also be used on a large scale. Payment processing is simple.
Cons
The system is not user friendly. Staff must be well trained in order to use the programs especially for registration, loading classes, and running reports. When selections are incorrectly selected, there are no clues given on how to get the report you need.
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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- Value for Money
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- Likelihood to recommend 1.0 /10
Do not recommend this software
Reviewed on 14/09/2023
Between the costliness to add the online features and the difficulty with navigating we determined...
Between the costliness to add the online features and the difficulty with navigating we determined that RecTrac was no longer the best fit for our company moving forward.
Pros
The best feature of RecTrac is that the user has the ability to quickly clone activities to save time when creating recurring programs or activities.
Cons
The RecTrac program is not user-friendly. It is difficult to navigate and even more difficult to train new staff to use. We also discovered that with ever-changing technology we needed to add the online check-out option. However, it was unreasonably expensive.
- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
RecTrac is so close to being awesome!
Reviewed on 16/11/2018
RecTrac has so much information available and can produce lots of reports, and a ton of capability...
RecTrac has so much information available and can produce lots of reports, and a ton of capability as a software. It is extremely capable of so much. However, it is not easy-to-use and takes a little more knowledge than an average user to do it. Also, the reporting while dense and super helpful, it does feel buggy and slow most of my use for it.
Pros
There is just a ton of features included within it. RecTrac is able to handle most situations involving program registration, promotions, etc. and has a strong database and framework supporting it. There are features on top of features that make it a huge value; it is very overwhelming, in fact, all that it is capable of doing.
Cons
Interface. The ease-of-use is very low for RecTrac. The time it takes to put in programs, lack of shortcut keys, it is hard to copy and paste programs, etc. It is not easy to navigate at all and far too many clicks through multiple pages. I wish, for ex. that creating a program was all on one page, like a form, and not multiple pages you clicked through, so you could look at it all at once.
Reporting. This process can be truly burdensome. Coworkers sometimes have to hit run reports 2 or 3 times just to get it to provide what she needs. Also, having to run a report as a PDF makes it take forever; why can't it just display it like it does other pages, especially when you are trying to go through multiple things quickly
- Used Daily for 1+ year
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- Likelihood to recommend 7.0 /10
Powerful software, but a steep learning curve when coming from other systems
Reviewed on 16/01/2018
Pros
RecTrac is incredibly customizable and offers multiple methods to solve many day-to-day park and rec problems. It is also relatively inexpensive to own and maintain, and doesn't require transaction processing fees like some of the major competitors.
Cons
RecTrac's greatest benefit (customization) is also it's occasional downfall; sometimes, too many ways to solve one problem leads to confusion or slight variances in the final outcome. Facility Booking has proven to be more difficult than expected (but it's not impossible to figure out). Initially there were also many issues related to POS hardware, but these have largely been resolved.
RecTrac FAQs
Below are some frequently asked questions for RecTrac.Q. What type of pricing plans does RecTrac offer?
RecTrac offers the following pricing plans:
- Starting from: USD 0.01/one-time
- Free Trial: Not Available
Contact Vermont Systems for pricing details
Q. Who are the typical users of RecTrac?
RecTrac has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RecTrac support?
RecTrac supports the following languages:
English
Q. Does RecTrac support mobile devices?
RecTrac supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RecTrac integrate with?
We do not have any information about what integrations RecTrac has
Q. What level of support does RecTrac offer?
RecTrac offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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