--- description: Learn more about CharityEngine. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CharityEngine Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Nonprofit Software](/directory/775/nonprofit/software) > [CharityEngine](/software/128303/charityengine) # CharityEngine Canonical: https://www.getapp.com.au/software/128303/charityengine Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/128303/charityengine?page=2) > CharityEngine all-in-one CRM is designed to grow \& scale Nonprofits of all sizes. Get the best-in-breed tech, integration \& features; Online donation, peer-to-peer, email marketing, direct mail, events, recurring gifts, memberships, grants, user center, PCI-certified payment processing \& more. > > Verdict: Rated **4.2/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 32 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CharityEngine - **Location**: Tysons, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: USD 550.00 - **Pricing model**: Other - **Pricing Details**: CharityEngine is a nonprofit CRM that offers every client a completely customized pricing package. This means we can build a package that eliminates your pain points, grows your organization, and works within your budget. Our pricing starts by evaluating how many contacts you have, how many emails you send monthly, and the length of your contract. A mid-size nonprofit can expect to pay between $350 and $1,000 a month for our all-in-one platform, which includes nonprofit CRM software, donation and event forms, direct mail, events, recurring gifts and membership, peer-to-peer fundraising, email marketing, data and workflow management, virtual/silent auctions, and payment processing. Please contact us for a customized quote\! - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad hoc Reporting - Alerts/Notifications - Alumni Management - Appointment Scheduling - Assignment Management - Attendance Management - Auction Management - Budgeting/Forecasting - CRM - Calendar Management - Campaign Analytics - Campaign Management ## Integrations (29 total) - 250ok - Aegis - Blackbaud Luminate Online - Blackbaud Raiser's Edge NXT - Bonterra DonorDrive - FCRM Insurance - FedEx Ship Manager - Google Analytics 360 - Google Forms - Google Maps - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Power BI - MotionSoft ... and 14 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Nonprofit Software](https://www.getapp.com.au/directory/775/nonprofit/software) ## Related Categories - [Nonprofit Software](https://www.getapp.com.au/directory/775/nonprofit/software) - [Nonprofit CRM Software](https://www.getapp.com.au/directory/1517/nonprofit-crm/software) - [Donation Management Software](https://www.getapp.com.au/directory/167/donation-management/software) - [Fundraising Software](https://www.getapp.com.au/directory/169/fundraising/software) - [Sales Tracking Software](https://www.getapp.com.au/directory/3059/sales-tracking/software) ## Alternatives 1. [Givebutter](https://www.getapp.com.au/software/114523/givebutter) — 4.8/5 (871 reviews) 2. [DonorPerfect](https://www.getapp.com.au/software/91736/donorperfect-fundraising-software) — 4.5/5 (1385 reviews) 3. [Donorbox](https://www.getapp.com.au/software/108833/donorbox) — 4.8/5 (624 reviews) 4. [Zeffy](https://www.getapp.com.au/software/2046275/zeffy) — 4.8/5 (474 reviews) 5. [Neon CRM](https://www.getapp.com.au/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (613 reviews) ## Reviews ### "Mission Partner" — 5.0/5 > **James** | *1 October 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Charity Engine took our fundraising to the next level by magnitudes of scale. It professionalized our messaging and operation, enabling us to attract new supporters, excite current donors, and direct attention to key initiatives at a critical time. > > **Cons**: The customer service provided by Charity Engine staff is exceptional. They are responsive and professional every time I ask them for help. The self-help tutorials are good, but for a very small and lean nonprofit, we just didn't have the time to learn the platform as well as we could have, so we relied on Charity Engine staff and they walked us through it every step of the way. They understood our requirements and worked with us to achieve those goals. > > Excellent. We have looked at other fundraising and donor management platforms. While some have cleaner dashboards, no one can match the functionality that Charity Engine has to offer. ----- ### "Full time daily user" — 5.0/5 > **Holly** | *1 July 2020* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: I appreciate that I can easily track things I have done, or need to do, with regard to a specific People record. I use the "Activities" module for every donor change (or review) I make. I also very much appreciate being able to write complex queries and then schedule them to send me reports as frequently as I want them. > > **Cons**: There are a few things that could be streamlined, such as when it is time to change the entry in the "Solicitor/Account Manager" field. However, the customer support team takes our concerns and our suggestions seriously, and I have been impressed by the proactive response to recommendations from users. > > I am able to keep really good track of the donors I am responsible for, so CharityEngine is a very effective tool for me. It is the primary tool I use on a daily basis, and I am regularly finding ways to produce data and reports from queries that are replacing our old spreadsheet tracking methods. ----- ### "Over-promised and still waiting on the delivery" — 3.0/5 > **Tiffany** | *13 July 2020* | Fund-Raising | Recommendation rating: 4.0/10 > > **Pros**: Disclaimer: I am making this review as an individual user and not on behalf of my organization. It looks prettier than our old system. That's about as far as I can go at this point. We are three months in and still trying to work with the CE team to resolve issues and set-up some of the features. > > **Cons**: Features were promised, as well as a seamless integration. We asked if there would be interruption for our partners when migrating their donation pages, we were told "no not at all". Teams were missing, fields were mis-coding creating more manual work. Front-line fundraiser dashboards are proving to be cumbersome and still awaiting the final creation. Still haven't figured out a solution for non-monetary gifts such as volunteer hours, gift cards, in-kinds, or poundage. > > As a user, the system is not as user friendly as other databases, requiring a few hoops to jump through before finding the solution or answer you were looking for. It has the ability to be a robust tool, but not sure it will deliver on the promises made. I am making this review as an individual and not on behalf of my organization. ----- ### "Four months in, very little function for our teams" — 4.0/5 > **Bridget** | *20 July 2020* | Nonprofit Organization Management | Recommendation rating: 2.0/10 > > **Pros**: The promise of the functionality of this software is great. Most reporting used by our team is straight to email, so it is nice to be able to start your day by seeing donor lists to email before you login to the secure site. > > **Cons**: Customer service and product use training: This product was not set to launch for our team, although it seems to have provided great improvements for gift processing. The vendor provided poor training and set-up options for the front-line fundraising team. Four months in, and the most basic functionality that I would have expected on day one (how to view my list of donors in my portfolio) is still not available. I have been through other CRM conversions with much better preparation for the user team to be prepared on Day 1 to use for every function of their job, and that's not what the vendor here is good at doing. ----- ### "Dashboard of all the necessary, easily use, user friendly, speedy, and efficiency." — 4.0/5 > **Deanna** | *9 July 2020* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: I see better features than I was new with Charity Engine when it was first started at least 2 years ago. Many ways to find contact using email, address, first or last name, address work great. Cut the time of search and avoid duplicate records. Once the record is created, it's easier to create the payment and make it paid. The address is entered, auto address brings up to match the valid address from postal service is a nice one. > > **Cons**: There are a few that I have to hit the 'Back' button which I do not see a feature that I want. Wish there is a feature to help me go forward. Credit card payment on the dashboard is not reliable. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/128303/charityengine?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/128303/charityengine) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data