Workever
About Workever
Workever is a field service & job management software that helps businesses manage dispatch operations, customer interactions, and administrative functions. Users can import customer data such as site addresses, contact details, or critical notes into the system, and utilise the drag-and-drop capabilities to assign tasks to field agents.
Features of Workever include purchase order management, customisable branding, role-based access, scheduling, timesheets, data backup, billing, GPS tracking, and more. Customers can use the self-service portal to view notifications on status updates, access quotes and invoices, and process electronic payments. Managers can track the live location of field workers and send custom job reports to clients with details including task descriptions, images, digital signatures, and optional cost breakdowns.
Workever enables enterprises to filter task details based on status, priority, customer ID, date range, assigned field worker, or job type. Users can also generate reports based on quotes, jobs, invoices, system log-ins, and staff members, and export files in CSV/XLS format.
Key benefits of Workever
Say goodbye to masses of paperwork and start having all of your job information available online whenever you need it.
Organise your back office and cut admin costs. Our job and asset management software helps your business grow without breaking the bank.
Manage jobs, quotes, invoices, customers and schedules all within a single, affordable app. Get more done with less effort!
Teams of every size, shape and kind have made Workever their job management software of choice. Find out why...
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Reviews
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- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It's great to use once you get in the habit of using it
Reviewed on 07/12/2018
Over all it was a good experience and would recommend for anyone who has a large team that they...
Over all it was a good experience and would recommend for anyone who has a large team that they need to manage. Especially in the marketing/communications field.
Pros
Workforce is a great program to keep track of all of the team members progress on a project. I worked in a team with members in Kansas, Montana and Colorado. Workforce helped us all keep track with progress and tasks.
Cons
It was hard to get into the habit of checking in with Workforce to keep it up-to-date. It would be nice if there were some kind of plug-in to keep track of progress as you work.
- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Management and Project App
Reviewed on 18/10/2023
Very happy and impressed, this has removed a lot of stress from planning.
Very happy and impressed, this has removed a lot of stress from planning.
Pros
It is very easy to use. Tracking workloads and assigning work to field workers is great. Real-time updating on task lists is perfect for staying on target.
Cons
There arent really any for the purposes of the work we do
Reasons for Switching to Workever
It offers exactly what we need and doesn't price other services out of budget. Very clear pricing.- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review
Reviewed on 29/11/2023
mainly positive when the app is working effectively
mainly positive when the app is working effectively
Pros
job functions what the end user sees and how easy it is for them to use
reporting functions
notifications
good customer support
Cons
glitches happen a lot!
photos don't always upload and get lost
- Industry: Construction
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Workever Used in Australia for Field Management
Reviewed on 22/10/2024
I'd recommend WE to any construction company that is looking for a digital field management...
I'd recommend WE to any construction company that is looking for a digital field management solution.
Pros
We use Workever at Litchfield Roofing Pty Ltd in Australia, primarily within the height safety side of our business, specifically for inspecting previously installed systems and completing handover reports for new installations.
The software is incredibly helpful for our field workers, allowing them to complete forms just with their phone onsite with ease. This streamlines the entire process and significantly reduces our administration costs.
Workever's form-building function has been particularly beneficial, making it simple to create and assign job-specific forms quickly, eliminating the need for paper and improving overall efficiency.
Cons
There used to be some problems with the mobile ap synchronising completed forms with the online portal but that seems to have now been fixed with V2 recent updates.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic System for Maintenance Work
Reviewed on 19/10/2023
Its totally changed they way in which we book jobs in, quote, invoice, do our accounts and all for...
Its totally changed they way in which we book jobs in, quote, invoice, do our accounts and all for the better. We would be totally lost without Workever now.
Pros
The system is really easy to use, it does exactly what we need it to do. We can add all our customers, add jobs, compose quotes and convert completed jobs to invoices. The invoices are all linked to our Xero account. Having the app is great for the engineers to use when out and about in the field. You can also download reports that you need and customise everything for your business needs. The customer service is excellent, when you have a query, you can access a customer service rep easily and they are always very efficient and getting back to you, I've never waited more that a few minutes for them to respond - 99% of the time with a solution.
Cons
Being able to link one customer to another - i.e we have each customers set up, but each site needs an individual account due to the way we invoice. However, at times I may have to change the email address / street address for a customer - this means going into each individual customer and changing it. It would be great if you could select just email address / street address and click change for all.
Workever FAQs
Below are some frequently asked questions for Workever.Q. What type of pricing plans does Workever offer?
Workever offers the following pricing plans:
- Starting from: GBP 29.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is available on monthly and annual subscriptions from £29/month.
Q. Who are the typical users of Workever?
Workever has the following typical customers:
2–10, 11–50
Q. What languages does Workever support?
Workever supports the following languages:
English
Q. Does Workever support mobile devices?
Workever supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Workever integrate with?
Workever integrates with the following applications:
QuickBooks Online Advanced, Stripe, Twilio, Xero
Q. What level of support does Workever offer?
Workever offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Workever.
- Electrical Contractor Software
- Electrical Estimating Software
- Plumbing Estimating Software
- Field Service Management Software
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- Facility Management Software
- Maintenance Management Software
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- Plumbing Software
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- Service Dispatch Software