--- description: Learn more about SpotOn. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SpotOn Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Online Ordering Systems](/directory/3571/online-ordering/software) > [SpotOn](/software/130639/spoton-restaurant) # SpotOn Canonical: https://www.getapp.com.au/software/130639/spoton-restaurant Page: 1 / 16\ Next: [Next page](https://www.getapp.com.au/software/130639/spoton-restaurant?page=2) > SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more. > > Verdict: Rated **4.2/5** by 370 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 370 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SpotOn - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Subscription pricing starts at $99/month. A free plan is available. Contact SpotOn for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Mexico, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activities Booking - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Availability Management - Bar Tab Management - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - Built-in Accounting - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics ## Integrations (27 total) - 7shifts - Apple Pay - Auto Decision Platform - BevSpot Food and Beverage Management - Craftable - DAVO - DolceClock - DoorDash for Merchants - HotSchedules - INControl - MarginEdge - Marqii - PayPal - Paycom - Paycor ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Ordering Systems](https://www.getapp.com.au/directory/3571/online-ordering/software) ## Related Categories - [Waitlist Software](https://www.getapp.com.au/directory/1575/waitlist/software) - [Restaurant POS Systems](https://www.getapp.com.au/directory/197/restaurant-pos/software) - [Bar POS Software](https://www.getapp.com.au/directory/833/bar-pos/software) - [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software) - [POS Systems](https://www.getapp.com.au/directory/195/point-of-sale/software) ## Alternatives 1. [Restroworks](https://www.getapp.com.au/software/2036087/restroworks) — 4.9/5 (592 reviews) 2. [Toast POS](https://www.getapp.com.au/software/103313/toast-pos) — 4.2/5 (551 reviews) 3. [Lavu](https://www.getapp.com.au/software/103207/lavu) — 4.2/5 (258 reviews) 4. [CAKE POS](https://www.getapp.com.au/software/105575/cake-pos) — 4.6/5 (522 reviews) 5. [Epos Now](https://www.getapp.com.au/software/106871/epos-now) — 3.8/5 (718 reviews) ## Reviews ### "Spoton partnership" — 5.0/5 > **Chuck** | *21 September 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I feel like they are truly a partner to my business > > **Cons**: They had some growing pains when we first start. They were new at the time but there customer service was excellent during those times. > > They have improved our business in many ways helping us grow revenue through their different programs such as loyalty and QR ordering. ----- ### "Wish we found SpotOn sooner\!" — 5.0/5 > **Kate** | *4 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] customer service\! Also the reporting capability and customizable user interface. > > **Cons**: I wish that improvements were faster to develop. > > It was a game changer for our business. We used micros before and this is night and day improvements and ease of training, improvements and edits. ----- ### "Want to make your job harder? Choose Spoton." — 1.0/5 > **Jason** | *27 November 2024* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: To be honest, after using it, we found nothing to be as we had expected. Moving from Toast, we sought a more modern architecture and better support, but found neither. > > **Cons**: The architecture of this software is a mess. Half a dozen sub-domained web apps masquerading as one system. Managing your restaurant requires logins across multiple apps with functions spread out illogically across them, too. Terrible. Had us pining for Toast within days (altho Toast too is long in the tooth from a software perspective). Support is as inefficient as the system design. You call or email and when you speak with someone, it's not to solve your problem but is instead to set up an appointment for someone to diagnose your issue. If you need urgent help, forget it. As with using the system, everything takes longer than it should. This is a cash grab for the company; sign up as many as possible, sell. > > Bad. Just very bad. Had issues with the hardware from day one. Hardware locking up, freezing and impacting work shifts and service. Software is worse. Truthfully, I don't think you could actually set out to build a system this bad on purpose. The East European code slingers that maintain Spoton have built a runaway software "system" that makes a restaurant's job harder - not easier. ----- ### "I recommend Spoton and \[sensitive content hidden\]with industry strategies." — 5.0/5 > **Tadeo** | *17 September 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses. Their platform makes managing even the most complex menu modifiers effortless—ideal for restaurants with detailed setups. Customizable reports deliver powerful insights for smarter decision-making, while their user-friendly email marketing and loyalty programs drive real results. Online ordering with built-in discounts adds even more value. What truly sets SpotOn apart is its outstanding customer service—especially \[sensitive content hidden\], whose expertise and dedication are unmatched. A top choice for any business seeking a complete, all-in-one solution. > > **Cons**: Spoton could improve its communication with the development team, as feature requests and technical issues occasionally take longer than expected to resolve. The offline mode for transactions also isn’t as smooth as it could be, which may pose challenges during internet outages. While these areas leave room for improvement, they don’t diminish the platform’s overall strengths—just points to consider for businesses with high-volume, always-on operations > > My experience with SpotOn has been outstanding. The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses. With the expert support of \[sensitive content hidden\], I feel fully confident using their tools to streamline operations and grow my business. ----- ### "Spot on review (Ivan Monroy)" — 5.0/5 > **Ann** | *31 July 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: SpotOn has been a game-changer for our business, offering an all-in-one platform that handles payment processing, marketing, and business tools seamlessly. Next-day funding has boosted our cash flow, and the email marketing features help us stay connected with customers effortlessly. Their hardware setup is reliable and easy to use, and everything integrates smoothly — from POS to marketing. Most importantly, Ivan Monroy’s support has been outstanding. He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution with great customer service, SpotOn and Ivan are the way to go. > > **Cons**: The terminals lack of offline mode, this could help with offline transactions when internet is off. However, there might be some situations with the security regulations about this aspect. ----- Page: 1 / 16\ Next: [Next page](https://www.getapp.com.au/software/130639/spoton-restaurant?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/130639/spoton-restaurant) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data