SPS Commerce
About SPS Commerce
With SPS Commerce Fulfillment, you'll have an entire team of trusted advisors ready to help you gain more from your EDI and achieve 100% compliance and ongoing success with your retailer, grocer and distributor trading partners. Our full-service solution is fast, reliable and scalable and can handle your most complex fulfillment requirements for any trading partner, across any channel, including stores, e-commerce and marketplaces.
SPS Commerce acquired Data Masons in December 2020 and have been strategic partners since 2011, working together to serve customers in the Microsoft Dynamics market. The acquisition accelerates our leadership in full-service EDI with Fulfillment System Automation capabilities in the Microsoft market to further enhance our customers’ experience and ease-of-use.
Pricing starting from:
USD 20.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of SPS Commerce
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Markets
Australia, Canada, China, New Zealand, United States
Supported Languages
Chinese, English, French, Spanish, Traditional Chinese
Pricing starting from:
USD 20.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of SPS Commerce: 25
Alternatives
Agiliron
Redtail CRM
Edict Systems WebEDI
C2 Covalent
Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Love SPS Fulfillment!
Reviewed on 20/04/2018
Pros
I love how user friendly the software is! It was a seamless transition with lots of resources and tools. Customer service is ALWAYS super friendly AND helpful, which is hard to come by these days!
Cons
When I click on a new PO I'd like to be able to toggle from tab to tab however the page changes entirely so sometimes I have to go back and forth too much.. Other than that I love it!
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Complete EDI Package
Reviewed on 21/06/2019
ROI on software was estimated at 2 years for full payback. Based on our time savings in processing...
ROI on software was estimated at 2 years for full payback. Based on our time savings in processing EDI documents, reduction in VAN costs, ease in implementing new trading partners, and streamlined processes, ROI was met in only 12 months. As our company has grown, Vantage Point has been stable and provided the EDI infrastructure required for our sales growth. We went from 200,000 documents a year to over 1,000,000 annually within the past few years and the software has met and exceeded our expectations. In addition, we have been able to customize the software to meet our operational needs.
Pros
Turnkey solution that was fairly painless to implement. Our company was up and running with 7 major trading partners within days. The software is customizable both from a user interface and enterprise perspective. Vantage Point provides options for the novice user/administrator up to the expert....allowing you to tailor your EDI infrastructure based on your organizational needs. Automated scheduling of EDI processes has reduced our cost of ownership and labor costs to process EDI documents. Tech support is both knowledgeable and responsive.
Cons
Error message and exception processing for problem EDI documents can sometimes be cryptic. After years of use we have developed reporting to assist with this issue. Will take novice users a fair amount of time to be knowledgeable on how to decode document errors.
Reasons for Choosing SPS Commerce
Previous provider took weeks to develop trading partner maps. Tech support sometimes would not return phone calls for several days. When dealing with urgent ASN/Invoice issues, we couldn't afford that kind of downtime. Cost of using an external VAN was cost prohibitive. Software was clumsy to use and the interface required years of knowledge to understand mapping, sending documents, and processing errors. We needed EDI software that would grow with our business. Vantage Point has met our goals.Reasons for Switching to SPS Commerce
Total cost of ownership, return on investment, and initial capital outlay were the main factors. Vantage Point allowed us to move to a new software package with ease. The alternative products were either more expensive or would require months of implementation, downtime, and costs. After 12 years of using Vantage Point, we are positive we made the right choice.- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Shady company, very difficult and horrible to deal with.
Reviewed on 24/04/2023
The worst part of my job is dealing with SPS Commerce. They make EDI difficult and a pain to deal...
The worst part of my job is dealing with SPS Commerce. They make EDI difficult and a pain to deal with. I dislike this company more than any other I have ever had to deal with. I hope they go out of business.
Pros
Nothing. They over complicate and are inefficient in everything they do. I can do an EDI integration with anyone else in about a week. It takes months of pain to get anywhere with these clowns. They force suppliers to pay to go through their testing and certification.
Cons
There is no information given for errors in their software at times so you have to guess what is wrong. Customer support takes at least a day to respond to each question no matter what it is. EDI in general would be in a better place without this company in existence.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
CPG Industry-Fueled EDI Fulfillment Brilliantly Simplified
Reviewed on 19/07/2019
Triple-grade A, top-notch overall experience: EDI enables the timely acknowledgment of PO's (sales...
Triple-grade A, top-notch overall experience: EDI enables the timely acknowledgment of PO's (sales opportunities) to be serviced in as timely a manner as possible with the help of SPS Commerce...in the CPG industry, EDI is an absolute must and this platform affords our organization the ease of access with our various national and regional retail partners to conduct seamless and streamlined transactions. I recommend this service to small and medium-sized enterprises that only seek the finest tools in their respective trades and fields to get the job done right.
Pros
Seamless integration with varied retail partners through EDI link up, real-time receipt of digital documents from party to party, ability to accept or reject PO revisions with select retail partners, endless types of transactions to conduct business through in the software platform (from initial PO receipt up to freight/logistics servicing and finally to the sought after finish line with the fulfillment/invoicing of PO's), back-end deduction claims management, debit-credit adjustments and remittance advices simplified...and then some.
Cons
Manual inputting of data points for all of our PO's serviced via our various national/regional retail partners...has to be a workaround to digitally uplink fulfillments and invoices from ERP platform (NetSuite). At least in my experience, it has all been manual submissions but otherwise, the above reviews would be flawless. Perhaps, the same rule of thought could apply to advance shipment notices for uploading signed BOL's but not as much of a hindrance compared to our constant billing cycle to maintain.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool for accounting
Reviewed on 16/04/2020
We are very pleased with the overall experience SPS Commerce Fulfillment provides.
We are very pleased with the overall experience SPS Commerce Fulfillment provides.
Pros
The modules are neatly labeled and streamlined for efficient order processing. (Receive,Ship and Process Orders effortlessly!) Easy to train new users with the simple. straightforwardness of the software. The ability to consolidate our customers onto one EDI system has been a huge help in streamlining our internal processes, as well as reducing processing times and order accuracy.
Cons
Implementing customers that utilize a third party software has proven some features not usable / compatible. (ie. order revisions, customized fields, etc.) It's a work in progress, but we are happy to see more of our customers moving to EDI software like SPS Commerce.
SPS Commerce FAQs
Below are some frequently asked questions for SPS Commerce.Q. What type of pricing plans does SPS Commerce offer?
SPS Commerce offers the following pricing plans:
- Starting from: USD 20.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact SPS Commerce for detailed pricing information.
Q. Who are the typical users of SPS Commerce?
SPS Commerce has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SPS Commerce support?
SPS Commerce supports the following languages:
Chinese, English, French, Spanish, Traditional Chinese
Q. Does SPS Commerce support mobile devices?
SPS Commerce supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SPS Commerce integrate with?
SPS Commerce integrates with the following applications:
3PL Warehouse Manager, Acctivate Inventory Management, Acumatica Cloud ERP, Aptean Food & Beverage ERP JustFood Edition, BigCommerce, Brightpearl, Dynamics 365, Dynamics 365 Business Central, Extensiv Order Management, Fishbowl, JD Edwards EnterpriseOne, Kinetic, MYOB Business, NetSuite, QuickBooks Enterprise, QuickBooks Online Advanced, SAP Business ByDesign, SAP Business One, SAP HANA Cloud, Sage 500, Sage X3, ShipHawk, ShipStation, Shopify, Stitch Labs, WooCommerce
Q. What level of support does SPS Commerce offer?
SPS Commerce offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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