---
description: Learn more about Xero. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Xero Reviews, Cost & Features | GetApp Australia 2026
---

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# Xero

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> Xero is an award-winning online accounting software designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Simplify business admin and get a range of financial insights to help you make better decisions for your business.
> 
> Verdict: Rated **4.4/5** by 3299 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Xero

Keep accounting data safe and secure.
Access accounts online anytime from anywhere, even on the go using mobile devices (iPhone/iPad/Android) or tablet.
Get better visibility on cashflow with real-time data.
Reduce the time spent keeping accounts up to date.
Software updates are free and available when users log in.
Collaborate with the whole team and an accountant. Users decide what each person can see.
Seamless accounting and payroll in the US (selected states), UK, Australia and New Zealand.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 3299 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Xero
- **Founded**: 2006

## Commercial Context

- **Starting Price**: $3.50
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Ignite: $3.50/month
Grow: $7/month
Comprehensive: $9/month
Ultimate 10: $11.50/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Hong Kong SAR China, India, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

## Features

- "What If" Scenarios
- 401(k) Tracking
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounts Payable
- Accounts Receivable
- Accrual Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Asset Accounting
- Asset Tracking
- Audit Trail
- Automated Quoting
- Automatic Backup

## Integrations (147 total)

- A2X
- Accelo
- Actionstep
- ActiveCollab
- Acuity Scheduling
- Administrate Training Management
- Adobe Commerce
- Agile CRM
- ApprovalMax
- AroFlo
- AutoEntry
- BigCommerce
- BlueFolder
- Buildertrend
- Capsule

... and 132 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Lease Accounting Software](https://www.getapp.com.au/directory/1371/lease-accounting/software)

## Related Categories

- [Accounting Software](https://www.getapp.com.au/directory/236/accounting/software)
- [Accounts Payable Software](https://www.getapp.com.au/directory/237/accounts-payable/software)
- [Accounts Receivable Software](https://www.getapp.com.au/directory/238/accounts-receivable/software)
- [Billing and Invoicing Software](https://www.getapp.com.au/directory/240/billing-invoicing/software)
- [Business Budgeting Software](https://www.getapp.com.au/directory/241/budgeting/software)

## Alternatives

1. [QuickBooks Online](https://www.getapp.com.au/software/20428/quickbooks-online-edition) — 4.3/5 (8460 reviews)
2. [QuickBooks Enterprise](https://www.getapp.com.au/software/115227/quickbooks-enterprise) — 4.5/5 (20649 reviews)
3. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2044 reviews)
4. [QuickBooks Desktop](https://www.getapp.com.au/software/2053357/quickbooks-desktop-pro) — 4.4/5 (2560 reviews)
5. [Sage Intacct](https://www.getapp.com.au/software/10360/intacct) — 4.3/5 (687 reviews)

## Reviews

### "Great for Businesses of All Sizes" — 5.0/5

> **Craig** | *3 November 2025* | Dairy | Recommendation rating: 9.0/10
> 
> **Pros**: Xero is easy to use and has an intuitive interface, which made navigating the platform straightforward. I also appreciated the accessibility, being able to access financial information from anywhere, and the automated reminders, which helped keep tasks like invoicing and payments on track.
> 
> **Cons**: Some advanced features take a bit of time to learn, and certain integrations may have extra costs. Overall, these are minor trade-offs given how efficient the platform is.
> 
> Xero is very easy to use and adaptable for all types of businesses. It provides quick access to favorites and allows dashboards to be customised for each user. Overall, I’m very happy with the system.

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### "Easy even for the newbies\!" — 5.0/5

> **Laura** | *3 June 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to navigate, as someone new to accounts spaces I find it very intuitive and user friendly. I especially love that the home page is customisable so I can change it to only see the accounts I need. Invoicing is a breeze, with option to import invoices straight from emails and copy previous invoices it saves so much time\! The reporting area can feel intimidating to begin with, but once I favourited the ones I need I now find it very straightforward.
> 
> **Cons**: There have been some occasional reliability issues, with updates sometimes taking a day or two after the incident to be communicated by their support team.

-----

### "Xero is complex" — 3.0/5

> **Sharon** | *3 April 2026* | Nonprofit Organization Management | Recommendation rating: 0.0/10
> 
> **Pros**: There is a lot of customer support available however its not instant and when your completing your account's you need an immediatre response not a call back
> 
> **Cons**: Its complicated to use and no-one explained you need multiple apps to upload your receipts and bills and pages of uploads banking invoices . I have found it very complex and frustrating
> 
> It was a cheaper option than other software however i wish i hsd looked further into before signing up .
Other business had advised me it was eady to use howrver it has took me so much more time thsn a basic spreadsheet and i just cant get  away with it .
I have had nunerous times onto customer support screen sharing and an onboarding session and still do not like this

-----

### "Xero - Brilliant and Effective" — 5.0/5

> **Ethan** | *11 February 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Xero is a brilliant tool for both experienced accountants and owner manager businesses.

Xero is easy to use and very beginner friendly with a wide range of pre-made reports and automated bank reconciliation functions.

Additionally the mobile app is an extremely useful tool for business owners.
> 
> **Cons**: The only issues I have with Xero are minor, this being the format of the reports when exported to excel.
> 
> My overall experience with Xero is very positive with it being very useful for business owners and accountants.

With easy to use functions and clear mapping for reports and other accounting information.

-----

### "Good accounting system" — 4.0/5

> **Kelly** | *10 May 2026* | Nonprofit Organization Management | Recommendation rating: 5.0/10
> 
> **Pros**: Easiness. Transferred from SAGE and it was
pretty simple. Help isn’t as good as sage but lots
in the help sextion
> 
> **Cons**: Cannot connect to CAF Bank which makes being a charity very difficult when doing the banking element
> 
> good, not had any major problems. Help area can be a little robotic at times but like the user videos

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## Links

- [View on GetApp](https://www.getapp.com.au/software/1671/xero)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/1671/xero> |
| de-AT | <https://www.getapp.at/software/1671/xero> |
| en | <https://www.getapp.com/finance-accounting-software/a/xero/> |
| en-AE | <https://www.getapp.ae/software/1671/xero> |
| en-AU | <https://www.getapp.com.au/software/1671/xero> |
| en-CA | <https://www.getapp.ca/software/1671/xero> |
| en-GB | <https://www.getapp.co.uk/software/1671/xero> |
| en-IE | <https://www.getapp.ie/software/1671/xero> |
| en-NZ | <https://www.getapp.co.nz/software/1671/xero> |
| en-SG | <https://www.getapp.sg/software/1671/xero> |
| en-ZA | <https://www.getapp.za.com/software/1671/xero> |
| es | <https://www.getapp.es/software/1671/xero> |
| es-CL | <https://www.getapp.cl/software/1671/xero> |
| es-CO | <https://www.getapp.com.co/software/1671/xero> |
| es-MX | <https://www.getapp.com.mx/software/1671/xero> |
| fr | <https://www.getapp.fr/software/1671/xero> |
| fr-BE | <https://fr.getapp.be/software/1671/xero> |
| fr-CA | <https://fr.getapp.ca/software/1671/xero> |
| nl | <https://www.getapp.nl/software/1671/xero> |
| nl-BE | <https://www.getapp.be/software/1671/xero> |
| pt | <https://www.getapp.com.br/software/1671/xero> |
| pt-PT | <https://www.getapp.pt/software/1671/xero> |

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