Refresh

4.9 (9)
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Employee benefits, wellness and engagement platform

About Refresh

Benefit discovery is time consuming given the numerous offerings most employees are eligible for and range of information inherent in each product. A platform that highlights and features tools based on each employee's specific situation cuts through the clutter, increases utilization, provides an overall better experience, and improves ROI on benefits overall.

As well we see engagement as a function of usefulness. Delivering a critical mass of functionality through a single platform ensures high levels of employee utilization and provides significant second order effects.

The Refresh platform is YOUR app. Our system is modular and dynamic allowing you to utilize the tools and features from our system that best meet the needs of your employees. By combining our communication tools (scrolling news feeds/text/push/email) with a range of key functionality like scheduling, eLearning, challenges, surveys, polls, and forms processing we help HR departments recognize and engage employees holistically leading to a positive impact for your community.


Key benefits of Refresh

Reduce (Wellness program, Employee engagement, etc) workflow by 90%
Eliminate other single function apps with potential cost savings of 80%
Benefits Usage - We see a uptick of 15-20% of employees utilizing target benefits that are included in the platform. Reduces waste on benefits that employers are paying for, but are underutilized.
Engagement - Over a 12 month period we see 50-70% of employees actively using the platform. This provides employers with a powerful platform to engage employees.


Images

Refresh Software - Refresh survey
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Refresh Software - Refresh survey
Refresh Software - Refresh main interface
Refresh Software - Refresh upcoming events

Not sure about Refresh? Compare with a popular alternative

Refresh

4.9 (9)
VS.
Most reviewed

Starting Price

USD 1.50
month
USD 5.16
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

160
99

Integrations

7
14

Ease of Use

4.7 (9)
4.2 (3,535)

Value for Money

5.0 (9)
4.3 (3,535)

Customer Service

4.7 (9)
4.3 (3,535)
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Reviews

Overall rating

4.9 /5
(9)
Value for Money
5/5
Features
4.9/5
Ease of Use
4.7/5
Customer Support
4.7/5

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Showing 5 reviews of 9
Genesis
Genesis
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Refresh Review

Reviewed on 06/03/2023

Pros

The customization of the platform any way you see fit. And communication tools make it really easy for us to connect with our team and for a survey.

Cons

None so far. Exciting seeing some of the new features that are on the product roadmap.

Dane
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super easy to customize

Reviewed on 01/02/2022

We were excited to be able to release a mobile app that was company branded and has so many...

We were excited to be able to release a mobile app that was company branded and has so many features that we can deploy to make our employees feel connected and valued. We see this as the beginning of a great partnership and love dealing with the team at Refresh on what we can continue to build on and learn together.

Pros

The customization of the platform. The Refresh Team spent the time to get us set up with exactly the system we wanted. They were also available to walk us through new ideas on how to improve the employee experience of a key annual awards event.

Cons

There is not anything not to like in this software. It has been exciting seeing some of the new features that are on the product roadmap. When we have had ideas on where we could add in more videos or extend the public presentation of kudos from team members, Refresh has been able to adjust to meet our needs.

Alternatives Considered

XM for Employee Experience, SurveyMonkey and HubSpot CRM

Reasons for Switching to Refresh

Their pricing and product quality are first class. It feels like we are getting a much more expensive system. Refresh has been really clear on understanding what challenges we want to solve and how we can do it in their platform.
Ummu Habibah
Ummu Habibah
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

One of the best to manage employee recognition.

Reviewed on 20/07/2022

Pros

The ability to modify the platform in any way you see fit. Our system was configured according to our specifications by the Refresh Staff. They have also been capable of providing us with fresh perspectives, including how to make a critical yearly awards ceremony a better one for employees.

Cons

The product is rarely updated and not much new updates or patches are roll out. It is a great product, but need a consistent updates on the feature and tools. overall, I love all the benefit of the software in managing our employees recognition segment.

James
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Smooth Sailing

Reviewed on 25/09/2020

Pros

We’ve been bringing in new engineering employees since 2018 and the process with this platform has been, dare I say, refreshing - we use their onboarding forms and workflow to capture everything we need on day one, employees are set up to provide additional information as we request it, and the data management is great. Where Refresh shines above the rest is in how seamless it is from a workflow perspective - both for users and ourselves as administrators.

We have also begun to provide a wellness/fitness program with the Refresh Live video sessions that we otherwise may have never thought about. This has been a big win for our team.

Cons

Refresh should have contacted me 4 years ago! Also at this point our team loves the wellness offering so much it would be hard to ever go back.

Jim
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Refresh delivers an extraordinary product and is an exceptional company to work with

Reviewed on 03/08/2020

Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a...

Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a software provider, partner, and leader in their field.

Pros

This is best in class software and a product which delivers incredible value for the cost. The Refresh software is state of the art, easily deployed, flexible to a company's specific requirements, while delivering highly valuable content and services.

Cons

Refresh is continually updating and improving their software and we have never encountered an issue with it that we would consider problematic.

Showing 5 reviews of 9 Read all reviews

Refresh FAQs

Below are some frequently asked questions for Refresh.

Refresh offers the following pricing plans:

  • Starting from: USD 1.50/month
  • Pricing model: Subscription
  • Free Trial: Available

Our pricing is based on a per employee per month basis depending on the size of your company.

Refresh has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Refresh supports the following languages:

English

Refresh supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Refresh integrates with the following applications:

Domo, Gmail, Microsoft Azure, Microsoft Outlook, Okta, SAP Concur, Slack

Refresh offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Refresh.