Deliveroo
About Deliveroo
Deliveroo is a delivery service package accessible via an app or a browser. It acts as a bridge between customers, drivers, and restaurants. The menu includes dishes from different cuisines and offers service options for larger events, such as corporate functions. In addition to restaurant meals, groceries can be purchased from supermarkets.
Several requirements must be met to become an active Deliveroo driver. These include: having a work permit and bank account, a suitable vehicle, and no criminal record. Drivers must be at least 18 years of age and possess a working smartphone. The latter is essential for deliveries. Drivers are paid weekly, but they can request a daily payout. Drivers may also retain tips.
Restaurants can use Deliveroo to increase their sales and generate more revenue. Various tools are available for each restaurant to upload and market their menus. In addition, Deliveroo sends the necessary equipment to all partners. Restaurants must pay a percentage-based commission for each successful order.
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Reviews
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- Industry: Publishing
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best food delivery service in the UK
Reviewed on 17/06/2023
Broadly extremely positive, but you need to be fairly firm with the riders.
Broadly extremely positive, but you need to be fairly firm with the riders.
Pros
Deliveroo has a great range of restaurants and I find the customer support to be extremely responsive, especially when compared to their biggest competitor.
Cons
The experience with riders can be a bit hit-or-miss. My fiancée is not comfortable using Deliveroo on her own.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Really terrible system
Reviewed on 29/06/2022
Been pretty disappointed with this app amd made no impact on my business
Been pretty disappointed with this app amd made no impact on my business
Pros
Don’t really think this software is great at all
Cons
Hard to use, difficult to navigate, unable to set settings
- Industry: Retail
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Expensive but Easy to use
Reviewed on 28/06/2024
Friendly riders. Easy to use website. Sometimes offer good coupons.
Friendly riders. Easy to use website. Sometimes offer good coupons.
Pros
convenience to see alot of food delivery options in one place.
Cons
It is more expensive than Just Eat and ordering from restaurants website directly or by phonecalling to place an order.
- Industry: Photography
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Really valid
Reviewed on 21/04/2023
It often happens that, due to our turns, someone has to stay and eat while working, so we order...
It often happens that, due to our turns, someone has to stay and eat while working, so we order something to not lose too much time going out.
Pros
The interface is really intuitive, and you can decide to pay directly via paypal instead of paying during the delivery.
Cons
Sometimes the riders are a bit late, but that's probably due our location, which isn't really fast to reach to.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Deliveroo is a great option across the pond!
Reviewed on 24/04/2023
I only used this service once, on a work trip to London. It was a big order for many employees and...
I only used this service once, on a work trip to London. It was a big order for many employees and it was delivered in a timely manner and all accountable.
Pros
This app has all the main features of the traditional American apps but is based in the UK.
Cons
Seems to be an unstable company as a whole. Worked fine for me though.
Deliveroo FAQs
Below are some frequently asked questions for Deliveroo.Q. What type of pricing plans does Deliveroo offer?
Deliveroo offers the following pricing plans:
- Starting from: GBP 3.49/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Deliveroo?
Deliveroo has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Deliveroo support?
Deliveroo supports the following languages:
Arabic, Chinese, Dutch, English, French, Italian
Q. Does Deliveroo support mobile devices?
Deliveroo supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Deliveroo integrate with?
We do not have any information about what integrations Deliveroo has
Q. What level of support does Deliveroo offer?
Deliveroo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
Related categories
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