get.chat
About get.chat
get.chat's solution for WhatsApp Business API consists of two main features:
- A Shared Web Inbox that allows multiple employees (5 or more) to receive WhatsApp messages on multiple devices using one WhatsApp number. The Interface is pretty similar to that of WhatsApp Web; it enables its users to send messages, attachments, Voice Notes, template messages, and saved responses. In addition to the latter features, you are able to assign chats to different users or groups and add tags to conversations.
-An Integration API which helps users connect their WhatsApp to third-party applications such as HubSpot, Pipedrive, Salesforce, Jira service management, and much more! Custom APIs connections between WhatsApp and other applications can be built using the integration API's endpoints.
You can build an integration yourself or use one of our prebuilt ones: HubSpot, Pipedrive, and Google Contacts (Google People API).
Following integrations are available through Zapier: Gmail, Slack, Jira, Google Sheets, Microsoft Excel, HubSpot, Intercom, and Pipedrive.
Key benefits of get.chat
1- Get access to a frontend messaging interface for your WhatsApp Business API.
2- Give 5 or more users access to the same WhatsApp inbox.
3- Integrate WhatsApp with HubSpot with a few clicks.
4- Connect WhatsApp to thousands of other apps through the get.chat and Zapier integration; Multiple connections (Zaps) are enabled through Zapier. read more:
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Reviews
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- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Live chat with get.chat
Reviewed on 13/09/2022
Pros
Excellent support, engaging and well-presented material, and a consistently skilled manner are the software's first feelings. We have no intention of switching providers due to how pleasant it is to our sales associates and customers and its shown by the surveys that we distribute to our customer.
Cons
The design of get.chat needs improvement, as it is challenging to use for the average user who is not a specialist. It is confusing to navigate thru all the feature and i have seen other software that are better in this element.
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No Need for Email Communication with the Help of get.chat
Reviewed on 16/11/2023
Pros
Sending instant messages and live chat are among the best aspects about get.chat.
I do not need email to send and receive DMs with get.chat.
One number across many devices is another aspect that I like.
Cons
Thanks for asking, but at the moment get.chat seldom has nothing that I regret about.
- Industry: Management Consulting
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Get.Chat is an excellent live chat platform for customer engagement.
Reviewed on 08/03/2023
Get.Chat is an excellent live chat platform for customer engagement. It’s easy to use and offers...
Get.Chat is an excellent live chat platform for customer engagement. It’s easy to use and offers powerful features that make it ideal for help desks and customer service teams.
Pros
One of my favorite features of Get.Chat is its omnichannel capability. It allows me to integrate my messages across various channels, such as Facebook Messenger, WhatsApp, and more, in order to reach my customers faster and more efficiently.Another great feature I love is its flexible pricing model. Get.Chat offers plans that cater to different customer needs, making it easy to customize and find the right plan for my business. The customer service team is also very helpful, responding quickly to my questions and providing great support.
Cons
On the other hand, one feature I don’t like about Get.Chat is its limited automation capabilities. Although Get.Chat offers basic automation features, I would like to have more advanced automation options that could help me save time.
- Industry: Mental Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Robust and Flexible WhatsApp Team Communication
Reviewed on 30/10/2023
get.chat product is a self-explanatory multi-purposed WYSIWYG which helps team to access multiple...
get.chat product is a self-explanatory multi-purposed WYSIWYG which helps team to access multiple messages using different devices. Generally, it maximize team collaboration and productivity on the go.
Pros
Possession of great rule engine to enhance seamless integration with Zapier and Hubspot softwares in order to enable user to communicate simultaneously. It is fully powered by the official WhatsApp Business API from 360dialog.
Cons
From my own experience, get.chat product has no single dislike since it over delivers all it was purposed for during its development.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
why I Prefer get.chat for Live Chat & BIM
Reviewed on 01/11/2023
It allows me to send bulk messages, tag and assign tasks for 24.7.365.
It allows me to send bulk messages, tag and assign tasks for 24.7.365.
Pros
get.chat allows me to manage WhatsApp business conversations by assigning tasks and tagging convos in real-time.
Cons
Need I say something really - get.chat accomplishes all my needs.
get.chat FAQs
Below are some frequently asked questions for get.chat.Q. What type of pricing plans does get.chat offer?
get.chat offers the following pricing plans:
- Starting from: EUR 49.00/month
- Pricing model: Subscription
- Free Trial: Available
€49 Plan: - Shared web Inbox (Can be accessed by 5 parallel agents) - WhatsApp Business API Account (by 360dialog) - HubSpot Integration - Zapier Integration - 1,5 Million message storage + 5 GB. €99 Professional plan : - Shared web Inbox (Can be accessed by 20 parallel agents) - Professional WhatsApp Business API Account (by 360dialog) - HubSpot Integration - Zapier Integration - 1,5 Million message storage + 5 GB. Free/€0 for 360dialog subscribers : - Shared web Inbox (Can be accessed by 20 parallel agents) - Professional WhatsApp Business API Account (by 360dialog) - HubSpot Integration - Zapier Integration - 1,5 Million message storage + 5 GB.
Q. Who are the typical users of get.chat?
get.chat has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does get.chat support?
get.chat supports the following languages:
English
Q. Does get.chat support mobile devices?
get.chat supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does get.chat integrate with?
get.chat integrates with the following applications:
Gmail, Google Contacts, Google Drive, Google Sheets, HubSpot CRM, Intercom, JIRA Service Management, Pipedrive, Shopify, Slack, WooCommerce, WordPress, Zapier
Q. What level of support does get.chat offer?
get.chat offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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