Avaya Cloud Office
About Avaya Cloud Office
Avaya Cloud Office is a cloud-based collaboration and unified communications solution for SMBs. The software combines calling and chat, with support for multiple devices per number and seamless switching between mobile and desk phones. Directory integration and one-touch dialing aim to streamline calling.
With the Avaya Cloud Office virtual office app, teams and customers can collaborate through chat, one-on-one calls, and audio/video conferencing. Users can share files, manage meetings, track tasks, and more. Performance is tracked through custom dashboards and built-in reporting tools. Avaya Cloud Office also integrates with more than 100 third party apps, including Office 365, G Suite, Salesforce, and more.
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Reviews
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- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Avaya IP Office Review
Reviewed on 02/05/2022
Pros
Its a very easy to operate. Very good product compare with Cisco.
Cons
sometime facing problem with integration with other Vendor
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Avaya Cloud Office
Reviewed on 25/10/2024
Not a bad one, its a good way to make official calls easily.
Not a bad one, its a good way to make official calls easily.
Pros
We can easily make calls from the office number without needing a physical phone. All that is required is a headpiece with a mic.
Cons
Sometimes the call drop can be annoying. Probably, from our network service provider. However, it affects our calls sometimes.
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Avaya Cloud Office Fair Review
Reviewed on 22/06/2023
Pros
The system replaced a previous phone system.The switch went well. The app is well laid out and has all of the features required including voicemail.
Cons
The app does not seem to work well and connect to my account even when trouble shooted. It logs out all the time meaning when I am off site the calls are not coming to my mobile as needed or just showing that I have a missed call when the phone has not rung.
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
VIKING Chemical Co.
Reviewed on 22/08/2023
The has been a massive increase in efficiency and ease of communication since the service has been...
The has been a massive increase in efficiency and ease of communication since the service has been implemented.
Pros
The system is very easy and intuitive to use. I like how the app and the desktop phones all seamlessly integrate will e-mail.
Cons
Some of the integration was taxing, and on rare occasions calls are dropped when I am out of the building.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Avaya IP Office
Reviewed on 30/06/2022
Overall, It's a great software. Allows you to make phone calls remotely from the office number...
Overall, It's a great software. Allows you to make phone calls remotely from the office number without needing a physical phone. This software helped our company thrive during the pandemic and working from home.
Pros
Easy integration, easy to use. Avaya IP Office, allowed us to work remotely through the pandemic with only needing access to our laptop.
Cons
Avaya is a bit outdated, limited features and requires VPN.
Avaya Cloud Office FAQs
Below are some frequently asked questions for Avaya Cloud Office.Q. What type of pricing plans does Avaya Cloud Office offer?
Avaya Cloud Office offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Avaya Cloud Office?
Avaya Cloud Office has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Avaya Cloud Office support?
Avaya Cloud Office supports the following languages:
English
Q. Does Avaya Cloud Office support mobile devices?
Avaya Cloud Office supports the following devices:
Q. What other apps does Avaya Cloud Office integrate with?
We do not have any information about what integrations Avaya Cloud Office has
Q. What level of support does Avaya Cloud Office offer?
We do not have any information about what support options Avaya Cloud Office has
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