Instinct Science

I love how user friendly Instinct is. I was delighted when my company decided to fully switch over to Instinct from a different system, I remember thinking to myself "about time!" Instinct makes viewing and managing patient information and billing so simple and efficient. One of my favorite features is the "rapid registration" option which allows me to quickly check in new patients with ease (which helps me greatly when dealing with emergent cases). I can also easily chat with my teammates and even with clients which I love! Communication is a must in our hospital and using Instinct has made it so much more convenient. Also, as a somewhat of a user design nerd, I enjoy the design of Instinct.

There have been small bugs here and there, such as every now and then there may be a delay in documents being generated, or the program suddenly runs slowly, etc. But these instances are not common at all and when they occur, the Instinct team are quick and very communicative about the issues and get everything handled quickly while keeping us thoroughly updated.

Visual feedback (color change) when orders and treatments are scheduled, due, overdue, and completed. Easy to edit times of administration/completion or events such as stroke/sz if entering information after stabilizing a patient or performing a sedated procedure. Options to place notes under individual treatment items to describe specifics such as food type eaten, BM consistency, nature of gait on walk, frequency of cough, character of respiration, etc. In total, it has enough rigidity to make a treatment plan a firm guideline, but enough flexibility to account for the variability of an ER and ICU environment.

Occasionally difficult to see, in the scrollover/popup order view, if an order is PRN or mandatory. Ex: PRN trazodone still shows up as scheduled when rolling over an 8:00 treatment hour, but without the "PRN" visible until you click on the trazodone order specifically to look at treatment notes. Also occasionally, the lag time for the "tagged to" symbol to appear on a patient's chart is slow, so multiple coworkers have started to work on the same patient without realizing it.