Square 9
About Square 9
Square 9 is an enterprise content and document management platform that helps businesses streamline document capture, web forms, and other business process automation tools to automate processes.
The HR automation solution streamlines the process of capturing employee documentation, populating that information onto multiple forms, and automatically notifying managers when new employees join the company. Users can securely share confidential employee information, including protected health and employment records.
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- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient Document Management Solution
Reviewed on 09/08/2023
It is largely positive. The app's robust document management features, customisable metadata, and...
It is largely positive. The app's robust document management features, customisable metadata, and advanced search options have significantly improved my document organisation and retrieval processes.
Pros
It has an intuitive interface that makes it easy to navigate and use, even for those new to document management systems. I can quickly locate and access the tools I need. The ability to create and customise metadata fields for documents is a standout feature. This ensures that the documents are tagged with relevant information, making searching and sorting a breeze.
Cons
Mobile features are less than what we get on laptop.
Response from Square 9 Softworks
Thanks for your review, Gauravi! We are glad to hear our platform has significantly improved your document organization and retrieval process. We appreciate your feedback.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great product and Customer Service
Reviewed on 19/10/2023
My experience was great and would recommend them to others and have!
My experience was great and would recommend them to others and have!
Pros
The kickoff team was great at was helpful and informative when we reached out to them.
Cons
We passed our project time window but did not receive a warning we were at the end of the project time frame. Reaching out a week before with a red flag would have been great. We ended up expanding the project and addressed any lingering issues at that time.
Response from Square 9 Softworks
Thanks for your review Tanya! We are glad to hear that you had a great experience with our kick off team! We appreciate your feedback.
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
GlobalSearch, formerly SmartSearch, used to be a favorite of ours. Now it lacks a lot of...
Reviewed on 10/04/2018
We used to like it, but as it allegedly advances in software development, it bothers us more and...
We used to like it, but as it allegedly advances in software development, it bothers us more and more. This is not advancement, this is software regression.
Pros
It was cost-competitive, but recent price hikes have lessened that advantage. Has an easy-to-configure archive setup, but its getting messier on their new web consoles. I also like the way it can be both web and desktop client, but new developments in this software are leaving us disappointed.
Cons
The viewer interface is slow in launching a lot of retrieved documents. The Scanning Services to process documents runs slower than our old Digitech did, (and that's pretty slow). Their batch manager is NOT easy to use, and the new workflow interface is a mess.
Response from Square 9 Softworks
Hello,
Thank you for taking the time to review GlobalSearch. You feedback is appreciated! We would like the opportunity to speak with you on your concerns and to remedy any problems you are experiencing. Please contact [email protected] and we will be happy to escalate any issues you have with the software, and look to have them resolved as quickly and efficiently as possible. We look forward to getting you back on track, and appreciate your continued support.
Thank you!
- Industry: Maritime
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Square9 Global Search Software Review
Reviewed on 17/08/2023
We have been using the Square 9 product for well over 5 years and the more you use it, the more you...
We have been using the Square 9 product for well over 5 years and the more you use it, the more you want to load into the system for simple retrieval and multi-user access throughout the organization.
Pros
The Auto Indexing using templates has had a greater impact on our efficiency than we ever expected! Every company needs document management and storage, but how it gets done is the real key and Square9 excels in that area!
Cons
We have had a few struggles with integration of the security pass-through with Windows Active Directory, but by utilizing security group permissions, it was easier to manage and is no longer an issue.
Response from Square 9 Softworks
Thanks for your review, Vern! We are glad to hear our platform has improved your document management. We appreciate your feedback and thank you for being a continued Square 9 customer.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The advantages of Square 9
Reviewed on 17/08/2023
Square 9 is primarily used for document storage at our office. It is easy and fast to use and it...
Square 9 is primarily used for document storage at our office. It is easy and fast to use and it eliminates the storage of so much paper. I love that and enjoy using the program. I spend 6-8 hours on it each day and feel like my job is much easier.
Pros
The search function is the best element in my opinion. There are several ways you can conduct a search. It makes my job much easier.
Cons
The time it takes to "pull" up the document is frustrating. It is not all that long but the rest of the program is so fast that it makes this feel like forever.
Response from Square 9 Softworks
Thanks for your review Tammi! We are glad to hear our platform is eliminating paper and making your job easier. We appreciate your feedback.
Square 9 FAQs
Below are some frequently asked questions for Square 9.Q. What type of pricing plans does Square 9 offer?
Square 9 offers the following pricing plans:
- Starting from: USD 50.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Square 9?
Square 9 has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Square 9 support?
Square 9 supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Romanian, Spanish
Q. Does Square 9 support mobile devices?
Square 9 supports the following devices:
Q. What other apps does Square 9 integrate with?
Square 9 integrates with the following applications:
AgVantage Edge, Agvance Accounting, Dynamics 365 Business Central, NetSuite Excel Add-in, PDI, PDI CStore Essentials, PDI Enterprise, QuickBooks Payroll, Sage 200, Sage 500, Sage CRM, Sage HR Online
Q. What level of support does Square 9 offer?
Square 9 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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