CampWise
About CampWise
CampWise is a camp management software that helps businesses with camper registration, conferences, retreats and guest groups registration, online staff applications, and donor management. It offers a conference and retreat management component that allows teams to manage reservations for facilities, food services, and other resources for different organizations and events.
Administrators can utilize mobile applications to access features for medical management, including the administration and tracking of medications for campers. Other features of CampWise include online giving campaign handling, relationship and volunteer tracking, contact management, and customizable receipt and thank you letters.
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- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Long-TimeCampWise User
Reviewed on 18/11/2019
Pros
CampWise is useful tool for keeping track of our campers, staff and donors. CampWise gets the job done and has been useful for many years.
Cons
I think the interface isn't super aesthetically pleasing.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The Customer Service is Unparalleled
Reviewed on 06/05/2024
Pros
It is very easy to get a hold of the Customer Service Department, and they always resolve my issues quickly and completely. Any database & registration software program will have a steep learning curve, and idiosyncratic imperfections or inefficiencies. But the staff at CampWise do a great job of educating their users, and finding solutions to the problems that arise.
Cons
There is a steep learning curve to figure out how to use CampWise. It is not always intuitive about how to do things, or where to go within the software to do what you need to do. For this reason, I have only trained one other staff person at our camp in how to use CampWise, and that person is only trained in entering donation records (not camper registration management, or other functions). It would be nice (but not imperative) if I could give additional employees access to the program, but the training time makes it easier for me to just do everything myself.
Alternatives Considered
CircuiTreeReasons for Choosing CampWise
Sumac claimed to offer online registration options, but I found it impossible to set up myself, and their customer service was unresponsive to my requests for assistance and clarification.Switched From
SumacReasons for Switching to CampWise
Our Executive Director (at the time) had used CampWise at his last camp. His familiarity with the program inclined us to go with CampWise.- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Solid Event Management
Reviewed on 02/05/2024
Overall we've been happy to be long term users of CampWise. Their support team is very helpful, and...
Overall we've been happy to be long term users of CampWise. Their support team is very helpful, and they have set up customer solutions for us and our team that are greatly appreciated. I think they are a budget friendly option for many camp grounds or rental facilities
Pros
It has all of the needed features to sell our shoulder season programs under a few different business lines. CampWise is modular and easy to use, and does include a workable calendar that helps to visualize the upcoming weeks and months. All of our teams can find the general information they need to run successful programs in one place.
Cons
We would love to be able to color code the calendar by site or area of our property. The colors chosen are at random, which makes it important to name events it a way that indicates what they are for, but that is cumbersome.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Group holds are awesome for camp registration
Reviewed on 30/04/2024
Pros
One of the major of the major reasons our camp came to CampWise was the group hold feature. It works flawlessly, if groups want to register for camp but still have the individuals do the actual sign up, CampWise is the software for you. They offer almost every other feature the other major camp management software has, but the group hold is unique to comprise. The cost was in line with the others that we did demos with. Customer support is better with CampWise than it was with our old provider by leaps and bounds.
Cons
There are a few features we miss that we had with others. Such as requiring a credit card surcharge, the ability to purchase camp store stuff online, and ease of reports.
Reasons for Choosing CampWise
Mainly the group hold feature. But customer support had been dropping at Camp Brain for a few years.Switched From
CampBrain- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Feature-rich software with excellent customer support
Reviewed on 31/05/2022
We have enjoyed working with the team at CampWise. They have grown with us and added lots of new...
We have enjoyed working with the team at CampWise. They have grown with us and added lots of new reporting features that will make it much easier for new customers (we have been with them for over 10 years). The software is a great tool in streamlining the work of a small office team.
Pros
I love the ability to track registrations, rentals, donors, staff, financial accounts in one database. We have migrated all of our data and processes to take advantage of Campwise features, and benefit greatly particularly from the registration/booking and invoice tracking.
Cons
Some customers have found the online portal frustrating to navigate. It may be that they're trying to skip steps...
On the office side, it has taken quite a bit of set-up to really take advantage of the automation possibilities. But now it has streamlined a lot of our tracking and communication.
Alternatives Considered
CampBrainReasons for Choosing CampWise
It was an old provider that closed.Reasons for Switching to CampWise
At the time that we switched (and maybe still), CampBrain did not have as many features for Conference/Rental or Donor management.CampWise FAQs
Below are some frequently asked questions for CampWise.Q. What type of pricing plans does CampWise offer?
CampWise offers the following pricing plans:
- Starting from: USD 2,760.00/year
- Pricing model: Subscription
- Free Trial: Not Available
We offer upfront pricing in addition to the annual option price listed.
Q. Who are the typical users of CampWise?
CampWise has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does CampWise support?
CampWise supports the following languages:
English
Q. Does CampWise support mobile devices?
CampWise supports the following devices:
Q. What other apps does CampWise integrate with?
We do not have any information about what integrations CampWise has
Q. What level of support does CampWise offer?
CampWise offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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