Kickserv
About Kickserv
Built & Trusted By 1000s of Service Pros! Kickserv offers complete job management and customer relationship management (CRM), scheduling, estimates, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop, QuickBooks Online and Xero so users don't have to do double entry with the aim of saving time and money.
Kickserv is designed to be suitable for plumbers, HVAC, computer repair, electricians, handymen, carpet cleaning, landscaping and lawn care, painting, pool maintenance, maid service, pest control, roofing, contracting, appliance repair and many more industries. Kickserv helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where you can complete jobs. If you use Quickbooks we have a seamless 2-way integration with no double entry.
With one glance, users can see how their business is performing. With Kickserv, leads, jobs, and invoices are all at the user's fingertips. With the help of Kickserv's automated statuses users can easily stay on top of all their work. From closing a lead and managing a team, to collecting payments from customers, Kickserv will help businesses run smoothly with tools that are easy for the entire team to use.
Attach before and after photos, contracts, forms and other relevant documentation to customer records and send text and email reminders to customers and technicians for upcoming appointments. Technicians can clock in and out right from the mobile app when they arrive and leave a job site. Collect payment and signatures electronically so you get paid right away.
Generate standard and custom reports to see how your business is doing. Track lead sources, see how each technician is performing and more so that you can make decisions on changes you need to make to improve performance.
Pricing starting from:
USD 59.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Kickserv
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English
Pricing starting from:
USD 59.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Kickserv: 153
Alternatives
Salesforce Field Service
Highrise
SalesRabbit
Joist
Reviews
Already have Kickserv?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kickserv has transformra
Reviewed on 24/11/2021
Awesome
Awesome
Pros
This product was very Convenient...thank you [SENSITIVE CONTENT]
Cons
Stipe fee are too much ....other than the I love it
Response from KickServ
Thank you for the feedback and continued support, Samuel. 5 stars is what we strive for. Thank you again.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Pres
Reviewed on 02/10/2023
Took awhile to get a good handle of things thoughout the platform, but once learnt, it's down hill.
Took awhile to get a good handle of things thoughout the platform, but once learnt, it's down hill.
Pros
At Emerald Yards we like all the features it comes with.
Cons
I can do without the inporting / exporting of data.
Response from KickServ
Hello Scott,
Thank you for leaving us a review. We're happy that you are getting good use out of Kickserv. If you ever need assistance, please feel free to reach out to our Success Managers. They are always willing to help.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The old system service psychic was very useful and user-friendly. The new software is terrible.
Reviewed on 26/06/2017
During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling.
During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling.
Pros
The calendar is the biggest strength of this program. I like being able to use colors for different types of jobs. Also when you move something on the calendar it automatically updates. Our new software does not do that and I miss it. Service psychic used to be very easy to add people into the system and get them scheduled. Kick serve was not. The quick add was a great function when we were at tradeshows or when you're on the phone with a customer.
Cons
The reporting is near worthless. None of the reports are ever accurate, and trying to get someone to help you make them accurate was like banging your head against a wall. The system was incredibly unreliable It is constantly going down. For a web-based system, businesses rely on its functionality during business hours. We had many days of inability to use the system. They're always seem to be some reason why it crashed. The system was much much better when it was service sidekick. We had to build a salesforce software system because it was so dysfunctional. The customer service was also incredibly bad.
Response from KickServ
We migrated hundreds of our original customers from our legacy system to Kickserv starting in April 2017 through May 2017. We inherited some issues that we certainly should have anticipated or planned for. We did find a couple processing issues bringing on all those older accounts so quickly. We have since cleared those problems and added many more resources to handle much more growth.
We sincerely apologize to all our loyal customers for enduring those weeks of processing delays.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome product!! 10!!
Reviewed on 03/10/2023
I own a contracting business and it is perfect for my business.
I own a contracting business and it is perfect for my business.
Pros
I like the ease of use as well as the customer service.
Cons
I wish I could modify some of the forms. The font is so small many of my customers are older and can’t read it very well.
Response from KickServ
Hello Vonnie, thank you so much for taking time out of your schedule to leave us a review. That's excellent feedback about the forms. I'll send this over to our product team for future consideration (perhaps a font selection tool). Please let us know if you need help with anything.
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Kickserv
Reviewed on 20/11/2023
Pros
I like the ease and convenience of the software. It is very user friendly.
Cons
No complaints. We have used the company now 6 years.
Response from KickServ
Hello Ron,
Thank you so much for taking the time to leave us a review. We know that our users have a lot on their plates and it takes time to write a review. We really appreciate it! Please let us know if you need anything. Our Customer Success Team is always on standby to answer any questions that might come up.
Kickserv FAQs
Below are some frequently asked questions for Kickserv.Q. What type of pricing plans does Kickserv offer?
Kickserv offers the following pricing plans:
- Starting from: USD 59.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
A Free Trial is offered on all plans. Flex plan: up to 3 users $19/month with annual and monthly plan Lite plan: up to 5 users $47/month with annual plan ($59/monthly) Standard plan: up to 10 users $95/month with annual plan ($119/monthly) Business plan: up to 20 users $159/month with annual plan ($199/month) unlimited + more features Premium plan: $239/month with annual plan ($299/month) unlimited + ALL features
Q. Who are the typical users of Kickserv?
Kickserv has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Kickserv support?
Kickserv supports the following languages:
English
Q. Does Kickserv support mobile devices?
Kickserv supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Kickserv integrate with?
Kickserv integrates with the following applications:
Google Calendar, Google Contacts, Mailchimp, Microsoft Excel, Microsoft Outlook, Podium, QuickBooks Online, QuickBooks Online Advanced, Stripe
Q. What level of support does Kickserv offer?
Kickserv offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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