UKG Ready
About UKG Ready
Designed for small businesses where everyone wears multiple hats, UKG Ready is the all-in-one HR solution that guides and empowers your people to make their day-to-day easier. From HR and payroll to talent and time, we’re the partner in your corner rooting for your success and giving you the tools, support, and time needed to focus on growth and making a difference.
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Reviews
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- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The fact that it covers every HR need in one place is a big plus
Reviewed on 19/06/2023
I am addressing the issue of digitizing and automating human resources procedures. When I first...
I am addressing the issue of digitizing and automating human resources procedures. When I first joined the firm, there was some resistance to adopting "the cloud." With my increasing use of UKG, I am facilitating faster data access and a more fluid technological experience for everyone.
Pros
UKG Ready is an excellent payroll administration system for small and medium-sized businesses. Payroll duties can be handled conveniently from any location with online access. Customers are able to automate and streamline crucial processes with the use of automation, artificial intelligence and machine learning, integration, higher productivity, and mobile apps.
Cons
The thing I despise most about UKG is not a fault with UKG per se, but rather an issue that UKG is likely to face: adoption. Adoption is not as robust as it could be because of a small percentage of long-term employees who are reluctant to embrace change.
- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good product, room for improvement
Reviewed on 04/07/2024
Pros
Desktop web access is great, full features works really well
Cons
Mobile web access, not so great. Sections of screen not visible and could use improvement,
- Industry: Facilities Services
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
UKG READY rocks!!!!
Reviewed on 03/10/2024
It has been very easy and organized. A lot better than other apps that I've had to use in the past.
It has been very easy and organized. A lot better than other apps that I've had to use in the past.
Pros
It is very convenient to use. It has all the information that I need at the tip of my fingers. I highly recommend it.
Cons
Honestly I cannot think of anything at the moment. I really have not had any issues at all with this.
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst company to deal with
Reviewed on 24/05/2024
Although there is nothing redeeming about the UKG Ready platform, the customer service and...
Although there is nothing redeeming about the UKG Ready platform, the customer service and technical help are the worst parts of the experience. If you need help with any given issue, there is no way to get help from someone by calling or emailing, all you can do is create a service request ticket and you may get a call back within a few days. Often times, rather than help you they tell you to visit their Community site and tell you to scour through hundreds of threads to find the help you need from other users.
The implementation process was a nightmare and many of the functions we needed implemented were not completed or they were left half-done. After using the platform for a year we offered to pay UKG additional fees to implement two specific functions we desperately needed (onboarding and recruiting). I followed up with our account manager on a weekly basis asking for a quote, she consistently gave me the run-around, stating she was working with her sales team on it. After two months, she finally provided a quote, but not what for I asked, rather, it was a quote for UKG to do a complete analysis of their platform to determine what we need.
Upon making a change to one of our vendors it was necessary to create a new file feed with UKG. It took UKG 30 days to respond to our request for a new file feed. Once we were finally assigned a project manager he stated that we can expect it to take 5 business for him to respond to any calls or emails during the process.
These are just a few examples of the horror it is to deal with UKG. They are the worst company I have ever had the displeasure of working with. We have been used as references for UKG and we have told each company to run away as fast as they can and we will continue to do so.
Pros
There are no positive things to say about UKG.
Cons
Please refer to the overall experience summary for details on our experience with UKG.
Alternatives Considered
TriNet ZenefitsReasons for Choosing UKG Ready
Our company went through a merger and with the new logistics ADP was not able to support us.Switched From
ADP Workforce NowReasons for Switching to UKG Ready
Their sales team were very good liars and were exceptional at misrepresenting what UKG was capable of and how poor their support would be after the contract was signed.- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sales manager who uses UKG daily, all day.
Reviewed on 03/09/2024
I love being able to view payroll, schedules, compliance, and of course, new candidates!
I love being able to view payroll, schedules, compliance, and of course, new candidates!
Pros
Well, I’m a sales manager, and UKG allows my boss to be able to upload new candidates into the portal, and in return, I can view those candidates, and interview them.
Cons
I don’t dislike anything, but I’ve had multiple issues with my employees being able to authenticate their work emails, when setting up their UKG profile.
UKG Ready FAQs
Below are some frequently asked questions for UKG Ready.Q. What type of pricing plans does UKG Ready offer?
UKG Ready offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of UKG Ready?
UKG Ready has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does UKG Ready support?
UKG Ready supports the following languages:
Chinese, Dutch, English, French, German, Spanish
Q. Does UKG Ready support mobile devices?
UKG Ready supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does UKG Ready integrate with?
UKG Ready integrates with the following applications:
HireRight, LinkedIn for Business, Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller), Orange Tree, PayActiv, Sterling, SurePayroll, WayUp, Workday HCM, eQuest
Q. What level of support does UKG Ready offer?
UKG Ready offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for UKG Ready.
- Benefits Administration Software
- HR Software
- Payroll Software
- Time Clock Software
- Workforce Management Software
- Rostering Software
- Employee Engagement Software
- Attendance Tracking Software
- Nurse Scheduling Software
- Applicant Tracking Systems
- Performance Management Software
- Recruitment Software
- Talent Management Software
- Time Tracking Software
- Leave Management System Software
- Onboarding Software
