Lightspeed Retail
Lightspeed Retail
About Lightspeed Retail
Manage all locations from a unified POS and payments platform that evolves with your business. Streamline operations and accelerate growth with industry-leading tools, payment technology and integrations that enable you to keep up in today's fast-moving and competitive retail landscape.
Get real-time insights into your sales, product and team with customisable reports available anywhere, anytime. Experience unified commerce with a truly unified platform by connecting all your stores and channels to provide seamless customer experiences at every touchpoint. Depend on dedicated 24/7 support from retail specialists who know your business.
Pricing starting from:
$129.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Lightspeed Retail
Lightspeed powers businesses in over 100 countries. From Apparel to Home & Gardening, Lightspeed Retail supports entrepreneurs to improve efficiency and increase visibility across different areas such as inventory and sales in their store, or chain of stores.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Supported Languages
Dutch, English, French, German
Pricing starting from:
$129.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Lightspeed Retail: 110
Alternatives
Toast POS
Shopify Plus
Odoo
PHP Point of Sale
Reviews
Already have Lightspeed Retail?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best POS for small businesses
Reviewed on 04/09/2019
One major benefit is how easy my ordering is with their PO system.
One major benefit is how easy my ordering is with their PO system.
Pros
I moved from Lightspeed to Clover and it's night and day. I had to piecemeal the Clover system on the back end to be useful and Lightspeed hands you so much. I've since added more and more of the Lightspeed system like loyalty because their tools are amazing. One of the best parts is their customer service. You get quick answers and they go above and beyond. Whether it's something as simple as why isn't my shipping working on ecom or how can I verify my website with the different social media platforms, their FAQs and customer service team never disappoint. If you are thinking about switching, do it. You won't regret it. It's made me more efficient all around. Thanks Lightspeed!
Cons
Lots of different options so it takes a bit to determine what you need to use.
Reasons for Choosing Lightspeed Retail
Clover wouldn't allow me to do a website. Lightspeed integrates inventory on the brick and mortar and ecommerce sides.Reasons for Switching to Lightspeed Retail
Best integration of inventory, ease of use, I liked all the different standard things the system had like inventory POs, employees, special orders, and more.- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Merchant is not secure against ilegal charge back
Reviewed on 10/01/2024
Pros
Easy to use, however Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business.
Cons
Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Incompetent Customer Service
Reviewed on 29/11/2023
A nightmare. We cannot get in touch with a real person and have to resolve everything via chat and...
A nightmare. We cannot get in touch with a real person and have to resolve everything via chat and email and they do not address the question you asked because they don't know how. Inventory and cost management has been a mess.
Pros
Importing spreadsheets and not having to create individual items to prepare for the PO.
Cons
CUSTOMER SERVICE!!! Unless you have a very small company with maybe 2 employees and 30 products, the representatives won't be able to help.
- Industry: Hospitality
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lights open
Reviewed on 16/02/2023
Pros
It integrates with several systems and card payment terminals which allows you to use it easier
Cons
Nothing I can complain about as it a great product
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Dissatisfied with customer service
Reviewed on 21/12/2023
Very poor Customer Service! Calls not returned, you're pretty much forced to use Lightspeed...
Very poor Customer Service! Calls not returned, you're pretty much forced to use Lightspeed payments otherwise you have to pay a monthly fee which is ridiculous! Lightspeed fees are way to high compared to other providers and no facility to pass fees onto customers yet.
Pros
Deffinelty not the customer service. Very poor.
Cons
Definitely the customer service was the worst. Basically forced to use Lightspeed payments otherwise high monthly fee. Can't pass on bank fees to customers still! Extremely poor customer service. Been trying to speak with someone for Months.
Lightspeed Retail FAQs
Below are some frequently asked questions for Lightspeed Retail.Q. What type of pricing plans does Lightspeed Retail offer?
Lightspeed Retail offers the following pricing plans:
- Starting from: $129.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Basic: $129/mth (Annual plan) - Designed for essential day-to-day needs for independent retailers. Core: $229/mth (Annual plan) - Ideal for retailers seeking management tools to facilitate business growth. Plus: $329/mth (Annual plan) - Tailored for advanced customisation and ease of scalability in established retail operations.
Q. Who are the typical users of Lightspeed Retail?
Lightspeed Retail has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Lightspeed Retail support?
Lightspeed Retail supports the following languages:
Dutch, English, French, German
Q. Does Lightspeed Retail support mobile devices?
Lightspeed Retail supports the following devices:
iPad (Mobile)
Q. What other apps does Lightspeed Retail integrate with?
Lightspeed Retail integrates with the following applications:
7shifts, APPSeCONNECT, Adobe Commerce, Agendrix, Amadeus, Amaka, Ascent360, BevSpot Food and Beverage Management, Birdeye, Bookingplanner, Booxi, CXMEngine, Chowly, City Hive, Cloudbeds, CoverManager, Craftable, DataQlick Apps, Flipdish, Formitable, Google Ads, Gourmetmiles, Growzer, Hexa, Homebase, Hostme, Hubtiger Service and Repair Software, Incentivio, Kangaroo, Kimoby, Loyal2, MDWare, Mailchimp, Marketman, Meta for Business, NBC Sports Next, Pepper, Perkville, Planday, QuickBooks Online Advanced, ResNexus, Retail Toolkit, SevenRooms, Shiftbase, SkuVault Core, Solink, Stitch Labs, SwiftCount, TapMango, Uberall, WooCommerce, Xero, bike.rent Manager, nChannel
Q. What level of support does Lightspeed Retail offer?
Lightspeed Retail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Lightspeed Retail.
- Shopping Cart Software
- POS Systems
- Retail Management Software
- Inventory Management Software
- iPad POS Software
- Inventory Control Software
- Barcode Generator Software
- Jewellery Store Management Software
- Retail POS Systems
- eCommerce Software
- Multi-Channel eCommerce Software
- Apparel Management Software
- Bakery Software
- Consignment Software
- Headless eCommerce Platforms
- Liquor Store POS Software
