RazorSync
About RazorSync
RazorSync's Field Service Software allows service professionals to schedule and track jobs, manage workers, estimate, quote, process payments and update customer records from job site or in-office, online or offline. With RazorSync Field Management Software customers reduce wasted time, cut operational costs, gain business, shorten their billing cycles and improve customer satisfaction.
RazorSync’s affordable software is the easiest way to organize your business allowing our customers to manage their customers and field workers, schedule and dispatch workers, optimize routes with Google Maps integration, and eliminating double entry and excess paperwork with the incorporation of Quickbooks. With RazorSync it’s easy to estimate, quote, invoice, and accept mobile payments in the field for a more efficient billing cycle that cuts out paperwork saving you hours every week. RazorSync helps increase productivity and efficiency as well as helping to reduce errors to improve cash flow and eliminate paperwork.
RazorSync is the #1 rated mobile service software on the iTunes App Store and on Google Play. RazorSync's Field Service software was the Silver Prize Winner in the 12th annual Dealer Design Awards Program in the Contractor Services and Software category. RazorSync also received top honors at the 11th annual American Business Awards. RazorSync was recognized among 3,200 nominations for optimal in-field use, robust functionality, ongoing enhancements, exceptional customer support, and affordability for every size of company.
About RazorSync, LLC
RazorSync is a leading software/app publisher for the field service industry headquartered in Minneapolis, Minnesota. Our mission is to provide affordable solutions that allow customers to increase both their productivity and profitability.
Key benefits of RazorSync
Save time, reduce paperwork and grow your service business with our award winning field service software.
Powerful, but easy to use scheduling, estimating and invoicing features help increase productivity.
Integrated with QuickBooks, accounting records are automatically updated. Say goodbye to paperwork.
Perfect for small to medium service businesses including: HVAC, plumbing, electrical contractors, IT & computer repair, lawn care, pest control, security, appliance repair, property management and more.
RazorSync's award winning software allows our customers to manage their customers and field workers, schedule and dispatch workers, estimate and so much more, all from a smartphone, tablet, or desktop computer, onsite or in office, online or offline.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
RazorSync is a life saver!
Reviewed on 10/06/2016
RazorSync is a very cohesive product that helps me coordinate my plumbers on all their work orders,...
RazorSync is a very cohesive product that helps me coordinate my plumbers on all their work orders, tasks, my customer database, allows files & pictures to be attached to specific jobs or the customer.
Pros
The map page allows me to coordinate the incoming jobs according to location and also to track my plumbers off their smart phone GPS so I can estimate ETAs for the customers. The Reports tab is also very versatile and I am able to obtain the necessary data I need with just a few clicks!
The Support Staff are all professional and knowledgeable. I usually get answers to questions right away or in a reasonable timeframe.
I love that if RazorSync is down, I still have access to the appointments via our gmail account!
Cons
Support hours are too short - It would be great if they were available so business in all the time zones had access during typical business hours (M-F, 8-5) or longer.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Mobile Scheduling Services
Reviewed on 06/11/2019
Pros
RazorSync helped improve the time spent on scheduling my technicians for their daily work. From a management perspective, the dashboard is a great visual to see where my team is scheduled to perform work. Updating and changing schedules on the fly has been a great feature. Improved productivity for my office and field staff.
Cons
My technicians can easily turn off location tracking in the app.
Reasons for Switching to RazorSync
Simplicity of scheduling. The user interface on a mobile device was simple to use for my techs. Pricing was more favorable than other companies.Response from RazorSync
So glad RazorSync was able to save you time!! Thank you for making us a partner in your business. Please connect with us if something ever comes up!
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Razorsync
Reviewed on 15/04/2023
It is an OK product. I get kicked off a lot when I’m not on mobile.
It is an OK product. I get kicked off a lot when I’m not on mobile.
Pros
I did not choose this product. I do like that it’s mobile.
Cons
My colleagues, and I have made suggestions, and none of them were addressed to finality.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive Software for Service Providers
Reviewed on 16/03/2021
Pros
From customer leads to payments, this software covers everything you can think of. One of my favorite features is the customer interactions you can set up, by letting them know when we are on our way or onsite.
Cons
My biggest complaint is customization. To be Fair Even since we first purchased the software, they have implemented new customizations. So keep on adding customizable fields, RazorSync!
Response from RazorSync
Thank you Rachel We look forward to serving you.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Far and beyond our previous solution
Reviewed on 01/11/2019
We have had a great experience. Support is responsive and helpful. They have helped us with the...
We have had a great experience. Support is responsive and helpful. They have helped us with the development of customizations and have come up with unique ideas to work with our business model.
Pros
Intuitive and user friendly. It is also integrated with Quickbooks for financial statement generation
Cons
Invoice printing, we would prefer batch printing. Work order templates, currently you only have an option to create a template at the service request level.
Response from RazorSync
Thank you very much for that great review Denise! We truly appreciate the opportunity to serve you. If you ever need anything, please feel free to reach out to us!
RazorSync FAQs
Below are some frequently asked questions for RazorSync.Q. What type of pricing plans does RazorSync offer?
RazorSync offers the following pricing plans:
- Starting from: USD 85.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing Package Plans: • Solo, up to 2 users, $85/month (annual plan) • Team, up to 7 users, $175/month (annual plan) • Pro, up to 15 users, $360/month (annual plan) • Enterprise, unlimited users, reach out for pricing All plans start with a 14-day FREE trial with all the features of the Enterprise package. RazorSync recommends you sign up for a Live Demo before beginning your trial. RazorSync offers training and technical support via phone, email, and GoToMeeting to help support your business.
Q. Who are the typical users of RazorSync?
RazorSync has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RazorSync support?
RazorSync supports the following languages:
English
Q. Does RazorSync support mobile devices?
RazorSync supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RazorSync integrate with?
RazorSync integrates with the following applications:
Google Calendar, Google Maps, Microsoft Outlook, PayPal, QuickBooks Online, QuickBooks Online Advanced
Q. What level of support does RazorSync offer?
RazorSync offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for RazorSync.
- Scheduling Software
- Billing and Invoicing Software
- Field Service Management Software
- Time Clock Software
- Workforce Management Software
- Service Dispatch Software
- Field Activity Management Software
- HVAC Software
- Work Order Software
- Calendaring Software
- Plumbing Software
- Electrical Contractor Software
- Handyman Software
- Garage Door Software
- Pool Service Software
- Subcontractor Software
