Segment vs Heap
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Overview
Segment collects, centralizes, organizes and analyzes all your customer data coming from multiple sources such as apps, websites, and various devices.
Segment collects, centralizes, organizes and analyzes all your customer data coming from multiple sources such as apps, websites, and various devices.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business. With One-Click Session Replay & Autocapture, teams can quickly improve conversion, retention, and customer delight.
Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
No images available
Cost
Starting from
USD 120.00/month
- Free Version
- Free Trial
- Subscription
Starting from
USD 24,000.00/year
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/5Features
4.6/5Customer Service
4.3/5Value for Money
4.1/5Ease of Use
4.2/5Features
4.5/5Customer Service
4.3/5Value for Money
4.5/5Features
Total features 50
- API
- Access Controls/Permissions
- Account Based Marketing
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Attribution Modeling
- Audience Targeting
- Behavior Tracking
- Behavioral Analytics
- Behavioral Targeting
- Benchmarking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Segmentation
- Campaign Tracking
- Charting
- Cohort Analysis
- Collaboration Tools
- Compliance Management
- Consent Management
- Contextual Targeting
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customisable Dashboard
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Connectors
- Data Discovery
- Data Extraction
- Data Governance
- Data Import/Export
- Data Integration
- Data Mapping
- Data Masking
- Data Migration
- Data Profiling
- Data Quality Control
- Data Security
- Data Source Connectors
- Data Subject Requests (DSR/DSAR)
- Data Synchronization
- Data Transformation
- Data Visualization
- Drag & Drop
- ETL - Extract Transfer Load
- Engagement Tracking
- Experience Management
- Forecasting
- Funnel Analysis
- GDPR Compliance
- Identity Verification
- In-App Events Tracking
- In-Database Processing
- Information Governance
- Interactive Reports
- KPI Monitoring
- Key Performance Indicators
- Keyword Tracking
- Marketing Reports
- Master Data Management
- Match & Merge
- Multi-Channel Attribution
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Domain
- Multiple Data Sources
- Multiple Site Management
- PIA/DPIA
- Pageview Tracking
- Performance Metrics
- Personalization
- Private Dashboards
- Process Management
- Product Data Management
- Query Builder
- Real-Time Analytics
- Real-Time Data
- Real-Time Updates
- Recommendations
- Referral Tracking
- Relationship Mapping
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Role-Based Permissions
- Sales Reports
- Scheduled/Automated Reports
- Search/Filter
- Secure Data Storage
- Security Breach Monitoring
- Self-service Analytics
- Sensitive Data Identification
- Session Recording
- Single Sign On
- Site Search Tracking
- Tagging
- Target Account Identification
- Third-Party Integrations
- Time on Site Tracking
- Trend Analysis
- Trend/Problem Indicators
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Website Personalization
Total features 90
- API
- Access Controls/Permissions
- Account Based Marketing
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Attribution Modeling
- Audience Targeting
- Behavior Tracking
- Behavioral Analytics
- Behavioral Targeting
- Benchmarking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Segmentation
- Campaign Tracking
- Charting
- Cohort Analysis
- Collaboration Tools
- Compliance Management
- Consent Management
- Contextual Targeting
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customisable Dashboard
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Connectors
- Data Discovery
- Data Extraction
- Data Governance
- Data Import/Export
- Data Integration
- Data Mapping
- Data Masking
- Data Migration
- Data Profiling
- Data Quality Control
- Data Security
- Data Source Connectors
- Data Subject Requests (DSR/DSAR)
- Data Synchronization
- Data Transformation
- Data Visualization
- Drag & Drop
- ETL - Extract Transfer Load
- Engagement Tracking
- Experience Management
- Forecasting
- Funnel Analysis
- GDPR Compliance
- Identity Verification
- In-App Events Tracking
- In-Database Processing
- Information Governance
- Interactive Reports
- KPI Monitoring
- Key Performance Indicators
- Keyword Tracking
- Marketing Reports
- Master Data Management
- Match & Merge
- Multi-Channel Attribution
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Domain
- Multiple Data Sources
- Multiple Site Management
- PIA/DPIA
- Pageview Tracking
- Performance Metrics
- Personalization
- Private Dashboards
- Process Management
- Product Data Management
- Query Builder
- Real-Time Analytics
- Real-Time Data
- Real-Time Updates
- Recommendations
- Referral Tracking
- Relationship Mapping
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Role-Based Permissions
- Sales Reports
- Scheduled/Automated Reports
- Search/Filter
- Secure Data Storage
- Security Breach Monitoring
- Self-service Analytics
- Sensitive Data Identification
- Session Recording
- Single Sign On
- Site Search Tracking
- Tagging
- Target Account Identification
- Third-Party Integrations
- Time on Site Tracking
- Trend Analysis
- Trend/Problem Indicators
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Website Personalization
Integrations
- AB Tasty
- AdRoll
- Adjust
- Adobe Analytics
- Aircall
- Algolia
- Amazon Redshift
- Amazon S3
- Amplitude
- Appcues
- AppsFlyer
- Apptimize
- Attribution
- AxisRooms
- Branch Metrics
- Braze
- BugSnag
- Census
- Chameleon
- Chartbeat
- Clearbit
- Comscore
- Courier
- Crazy Egg
- Customer.io
- Delighted
- Extole
- Firebase
- Fivetran
- Flagsmith
- Flurry
- Friendbuy
- Fullstory
- FunnelEnvy
- Gameball
- GoSquared
- Google Ads
- Google Analytics 360
- Google Optimize
- Hello Bar
- Help Scout
- Hightouch
- Hotjar
- HubSpot CRM
- Hull
- Impact Partnership Cloud
- Inspectlet
- Intercom
- Iterable
- Kameleoon
- Keen IO
- Kissmetrics
- Klaviyo
- Kochava
- LaunchDarkly
- Leanplum
- Looker
- Lucky Orange
- Madkudu
- Mailchimp
- Marketo Engage
- Mixpanel
- Mouseflow
- New Relic
- Olark
- Oracle Eloqua Marketing Automation
- Pingdom
- Product Fruits
- Qualaroo
- Qubit
- Rollbar
- SaaSquatch
- Salesforce Sales Cloud
- SatisMeter
- Segment
- Shopify
- Single Sign-On
- Slack
- Snowflake
- Statsig
- Stitch
- Stripe
- TUNE
- Tableau
- Talkable
- Taplytics
- Tealium Customer Data Hub
- TrackJS
- Tray.io
- Twilio
- User.com
- UserVoice
- Userflow
- Userlist
- VWO Insights
- WebEngage
- Wootric
- Zapier
- Zendesk Explore
- elevio
- AB Tasty
- AdRoll
- Adjust
- Adobe Analytics
- Aircall
- Algolia
- Amazon Redshift
- Amazon S3
- Amplitude
- Appcues
- AppsFlyer
- Apptimize
- Attribution
- AxisRooms
- Branch Metrics
- Braze
- BugSnag
- Census
- Chameleon
- Chartbeat
- Clearbit
- Comscore
- Courier
- Crazy Egg
- Customer.io
- Delighted
- Extole
- Firebase
- Fivetran
- Flagsmith
- Flurry
- Friendbuy
- Fullstory
- FunnelEnvy
- Gameball
- GoSquared
- Google Ads
- Google Analytics 360
- Google Optimize
- Hello Bar
- Help Scout
- Hightouch
- Hotjar
- HubSpot CRM
- Hull
- Impact Partnership Cloud
- Inspectlet
- Intercom
- Iterable
- Kameleoon
- Keen IO
- Kissmetrics
- Klaviyo
- Kochava
- LaunchDarkly
- Leanplum
- Looker
- Lucky Orange
- Madkudu
- Mailchimp
- Marketo Engage
- Mixpanel
- Mouseflow
- New Relic
- Olark
- Oracle Eloqua Marketing Automation
- Pingdom
- Product Fruits
- Qualaroo
- Qubit
- Rollbar
- SaaSquatch
- Salesforce Sales Cloud
- SatisMeter
- Segment
- Shopify
- Single Sign-On
- Slack
- Snowflake
- Statsig
- Stitch
- Stripe
- TUNE
- Tableau
- Talkable
- Taplytics
- Tealium Customer Data Hub
- TrackJS
- Tray.io
- Twilio
- User.com
- UserVoice
- Userflow
- Userlist
- VWO Insights
- WebEngage
- Wootric
- Zapier
- Zendesk Explore
- elevio
