El Dorado Utility Billing vs SMART360

El Dorado Utility Billing is a cloud-based utility billing solution designed to assist municipalities, property managers & metered service providers with automated bill calculation & invoice creation. Key features include usage consumption tracking, customer account management & financial reporting.
El Dorado Utility Billing is a cloud-based utility billing solution designed to assist municipalities, property managers & metered service providers...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SMART360 is an Al-enabled Smart Utility Platform designed to meet the needs of small and mid-sized utilities. It is a unified platform for managing customer experience, work order management, billing and payments, and asset management.
SMART360 is an Al-enabled Smart Utility Platform designed to meet the needs of small and mid-sized utilities. It is a unified platform for managing...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

USD 1,295.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Starting from

USD 1.99/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.3 /5
(80)

Ease of Use

4.2/ 5

Features

4.1/ 5

Customer Service

4.5/ 5

Value for Money

4.3/ 5

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Total features 44

  • ACH Payment Processing
  • Accounting
  • Activity Dashboard
  • Alerts/Escalation
  • Asset Lifecycle Management
  • Automatic Backup
  • Billing & Invoicing
  • Billing Rate Management
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Database Support
  • Dispatch Management
  • Document Management
  • Electronic Payments
  • Fixed Asset Management
  • For Electricity
  • For Natural Gas
  • For Trash
  • For Water
  • Historical Reporting
  • Maintenance Scheduling
  • Meter Data Management
  • Metered Billing
  • Mobile Access
  • Monitoring
  • Non-Metered Billing
  • Online Payments
  • Payment Collection
  • Payment Reminders
  • Penalty/Cut-Off Processing
  • Printing Services Integration
  • Progress Tracking
  • Rate Management
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Self Service Portal
  • Third-Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • User Management
  • Work Order Management
  • Workflow Management
  • Workforce Management

Total features 44

  • ACH Payment Processing
  • Accounting
  • Activity Dashboard
  • Alerts/Escalation
  • Asset Lifecycle Management
  • Automatic Backup
  • Billing & Invoicing
  • Billing Rate Management
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Database Support
  • Dispatch Management
  • Document Management
  • Electronic Payments
  • Fixed Asset Management
  • For Electricity
  • For Natural Gas
  • For Trash
  • For Water
  • Historical Reporting
  • Maintenance Scheduling
  • Meter Data Management
  • Metered Billing
  • Mobile Access
  • Monitoring
  • Non-Metered Billing
  • Online Payments
  • Payment Collection
  • Payment Reminders
  • Penalty/Cut-Off Processing
  • Printing Services Integration
  • Progress Tracking
  • Rate Management
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Self Service Portal
  • Third-Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • User Management
  • Work Order Management
  • Workflow Management
  • Workforce Management
  • Badger
  • Badger Maps
  • Elavon
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Sensus BPM Online
  • Stripe
  • Worldpay for Enterprise
  • iCheck
  • Badger
  • Badger Maps
  • Elavon
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Sensus BPM Online
  • Stripe
  • Worldpay for Enterprise
  • iCheck