Certainly vs Boost.AI
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Overview
The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.
The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.
Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
USD 50,000.00/year
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.3/ 5Features
4.3/ 5Customer Service
4.6/ 5Value for Money
4.3/ 5Ease of Use
4.8/ 5Features
4.7/ 5Customer Service
4.7/ 5Value for Money
4.7/ 5Features
Total features 55
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Autoresponders
- Business Process Automation
- CRM
- Campaign Management
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Compliance Management
- Configurable Workflow
- Content Generation
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- File Management
- File Sharing
- For Developers
- For Sales Teams/Organizations
- For eCommerce
- IVR Software
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Machine Learning
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Personalization
- Personalization and Recommendation
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Tagging
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- Workflow Management
Total features 58
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Autoresponders
- Business Process Automation
- CRM
- Campaign Management
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Compliance Management
- Configurable Workflow
- Content Generation
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- File Management
- File Sharing
- For Developers
- For Sales Teams/Organizations
- For eCommerce
- IVR Software
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Machine Learning
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Personalization
- Personalization and Recommendation
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Tagging
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- Workflow Management
Integrations
- Android 11
- AzureDesk
- BigCommerce
- ChatBot
- Conversational Cloud
- Dixa
- Dynamics 365
- Freshchat
- Freshdesk
- Genesys Cloud CX
- Giosg
- Gmail
- Google Calendar
- Google Voice
- Gorgias
- HubSpot Service Hub
- Jira
- Klaviyo
- Magento BI
- Messenger
- Meta for Business
- Microsoft Azure
- Microsoft Power BI
- Microsoft Teams
- Online Auction System
- Pipedrive
- Salesforce Platform
- Salesforce.org Nonprofit Cloud
- SendGrid
- Slack
- Twilio
- Twitter/X
- UiPath
- Zapier
- Zendesk Suite
- Zoom Workplace
- Android 11
- AzureDesk
- BigCommerce
- ChatBot
- Conversational Cloud
- Dixa
- Dynamics 365
- Freshchat
- Freshdesk
- Genesys Cloud CX
- Giosg
- Gmail
- Google Calendar
- Google Voice
- Gorgias
- HubSpot Service Hub
- Jira
- Klaviyo
- Magento BI
- Messenger
- Meta for Business
- Microsoft Azure
- Microsoft Power BI
- Microsoft Teams
- Online Auction System
- Pipedrive
- Salesforce Platform
- Salesforce.org Nonprofit Cloud
- SendGrid
- Slack
- Twilio
- Twitter/X
- UiPath
- Zapier
- Zendesk Suite
- Zoom Workplace
