Boost.AI vs InMoment
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Overview
Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.
Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
USD 50,000.00/year
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.8/ 5Features
4.7/ 5Customer Service
4.7/ 5Value for Money
4.7/ 5Ease of Use
4.1/ 5Features
4.0/ 5Customer Service
4.6/ 5Value for Money
4.2/ 5Features
Total features 58
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Audience Targeting
- Automatic Transcription
- Autoresponders
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Business Process Automation
- CRM
- Call Recording
- Call Tracking
- Campaign Analytics
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Competitive Analysis
- Compliance Management
- Configurable Workflow
- Content Generation
- Contextual Guidance
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Customisable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Integration
- Data Mapping
- Data Mining
- Data Visualization
- Drag & Drop
- Email Management
- Email Reminders
- Employee Coaching Tools
- Employee Onboarding
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Contact Centers
- For Developers
- Forecasting
- Goal Management
- Intent Recognition
- Interactive Reports
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Capture
- Live Chat
- Machine Learning
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Data Sources
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Notes Management
- Performance Metrics
- Personalization
- Personalization and Recommendation
- Pre-Configured Bot
- Predictive Analytics
- Predictive Modeling
- Prioritization
- Profitability Analysis
- Pulse Surveys
- Ratings/Reviews
- Real Time Comparisons
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Retention Tracking
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Role-Based Permissions
- SEO Management
- SMS Messaging
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Speech Recognition
- Speech Synthesis
- Strategic Planning
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Mining
- Third-Party Integrations
- Trend Analysis
- Trend/Problem Indicators
- Visual Analytics
- Website Integration
- Widgets
- Workflow Management
Total features 115
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Audience Targeting
- Automatic Transcription
- Autoresponders
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Business Process Automation
- CRM
- Call Recording
- Call Tracking
- Campaign Analytics
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Competitive Analysis
- Compliance Management
- Configurable Workflow
- Content Generation
- Contextual Guidance
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Customisable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Integration
- Data Mapping
- Data Mining
- Data Visualization
- Drag & Drop
- Email Management
- Email Reminders
- Employee Coaching Tools
- Employee Onboarding
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Contact Centers
- For Developers
- Forecasting
- Goal Management
- Intent Recognition
- Interactive Reports
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Capture
- Live Chat
- Machine Learning
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Data Sources
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Notes Management
- Performance Metrics
- Personalization
- Personalization and Recommendation
- Pre-Configured Bot
- Predictive Analytics
- Predictive Modeling
- Prioritization
- Profitability Analysis
- Pulse Surveys
- Ratings/Reviews
- Real Time Comparisons
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Retention Tracking
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Role-Based Permissions
- SEO Management
- SMS Messaging
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Speech Recognition
- Speech Synthesis
- Strategic Planning
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Mining
- Third-Party Integrations
- Trend Analysis
- Trend/Problem Indicators
- Visual Analytics
- Website Integration
- Widgets
- Workflow Management
Integrations
- 2Checkout
- AWS Systems Manager
- Alchemer
- Apple Business Essentials
- Auth0
- AzureDesk
- BambooHR
- Campaign Monitor by Marigold
- Capgemini Intelligent Automation Platform
- Capsule
- ClickSend
- Contentsquare
- Conversational Cloud
- Coupa
- Custify
- Databricks
- Deputy
- Docparser
- Docusign
- Dropbox Business
- Dynamics 365
- Egnyte
- Eventbrite
- Forethought
- Freshchat
- Freshdesk
- Fullstory
- Gainsight CS
- Genesys Cloud CX
- Giosg
- Glasshouse
- Gmail
- Google My Business Review Manager
- Google Sheets
- Google Voice
- Heap
- Hootsuite
- HubSpot CMS Hub
- HubSpot CRM
- Intercom
- LogRocket
- Mailchimp
- Mailjet
- Marketo Engage
- Meta for Business
- Microsoft Teams
- Mixpanel
- Nimble
- Okta
- OneLogin
- OpenTable
- PersistIQ
- Propel
- RD Station
- Rethink
- RingCentral Contact Center
- RingCentral Engage Digital
- RingCentral Engage Voice
- RizePoint
- Salesforce Platform
- Segment
- SendGrid
- ServiceNow
- SessionCam
- Shopify
- Slack
- Splunk Enterprise
- Stripe
- TaskRay
- Tethr
- Track
- TrackVia
- Tradeshift
- Trello
- Trustpilot
- Tungsten Insight
- Twilio
- Twitter/X
- UiPath
- Unbounce
- Voxpopme
- Workday Enterprise Management Cloud
- Zendesk AI
- Zendesk Suite
- Zoho CRM
- Zoom Workplace
- inQuba Journey Analytics
- toast CRM
- 2Checkout
- AWS Systems Manager
- Alchemer
- Apple Business Essentials
- Auth0
- AzureDesk
- BambooHR
- Campaign Monitor by Marigold
- Capgemini Intelligent Automation Platform
- Capsule
- ClickSend
- Contentsquare
- Conversational Cloud
- Coupa
- Custify
- Databricks
- Deputy
- Docparser
- Docusign
- Dropbox Business
- Dynamics 365
- Egnyte
- Eventbrite
- Forethought
- Freshchat
- Freshdesk
- Fullstory
- Gainsight CS
- Genesys Cloud CX
- Giosg
- Glasshouse
- Gmail
- Google My Business Review Manager
- Google Sheets
- Google Voice
- Heap
- Hootsuite
- HubSpot CMS Hub
- HubSpot CRM
- Intercom
- LogRocket
- Mailchimp
- Mailjet
- Marketo Engage
- Meta for Business
- Microsoft Teams
- Mixpanel
- Nimble
- Okta
- OneLogin
- OpenTable
- PersistIQ
- Propel
- RD Station
- Rethink
- RingCentral Contact Center
- RingCentral Engage Digital
- RingCentral Engage Voice
- RizePoint
- Salesforce Platform
- Segment
- SendGrid
- ServiceNow
- SessionCam
- Shopify
- Slack
- Splunk Enterprise
- Stripe
- TaskRay
- Tethr
- Track
- TrackVia
- Tradeshift
- Trello
- Trustpilot
- Tungsten Insight
- Twilio
- Twitter/X
- UiPath
- Unbounce
- Voxpopme
- Workday Enterprise Management Cloud
- Zendesk AI
- Zendesk Suite
- Zoho CRM
- Zoom Workplace
- inQuba Journey Analytics
- toast CRM
