assist365 - AI-powered Virtual Assistant vs Vizir
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Overview
assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries for various use cases.
assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Vizir is a no-code chatbot builder that helps IT and HR teams provinding top-notch employee experience while reducing their reccuring workload.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
No images available
Cost
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
EUR 200.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
5/ 5Features
4/ 5Customer Service
4/ 5Value for Money
5/ 5Ease of Use
4.8/ 5Features
4.7/ 5Customer Service
4.9/ 5Value for Money
4.8/ 5Features
Total features 50
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Business Process Automation
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics
- Workflow Management
Total features 49
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Business Process Automation
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics
- Workflow Management
Integrations
- Freshdesk
- GLPi
- Google Chat
- Google Docs
- Google Sheets
- HubSpot CRM
- Jira
- Mailchimp
- Microsoft Azure
- Microsoft Excel
- Microsoft Teams
- Odoo
- Salesforce Platform
- ServiceNow
- Trello
- Twilio
- Webex Suite
- Workday Financial Management
- Zoho CRM
- Freshdesk
- GLPi
- Google Chat
- Google Docs
- Google Sheets
- HubSpot CRM
- Jira
- Mailchimp
- Microsoft Azure
- Microsoft Excel
- Microsoft Teams
- Odoo
- Salesforce Platform
- ServiceNow
- Trello
- Twilio
- Webex Suite
- Workday Financial Management
- Zoho CRM
