Twilio vs Whispir
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Overview
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Foster rich engagement with Whispir's personalized, cost-effective communication software.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
No images available
Cost
Starting from
USD 0.01
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.2/ 5Features
4.5/ 5Customer Service
4.1/ 5Value for Money
4.3/ 5Ease of Use
4.1/ 5Features
4.2/ 5Customer Service
4.5/ 5Value for Money
4.1/ 5Features
Total features 72
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Batch Communications
- Blended Call Center
- Business Process Automation
- CRM
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campus Notifications
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer Database
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Management
- Document Storage
- Drag & Drop
- Email Campaign Management
- Email Management
- Event Triggered Actions
- Fax Management
- Forms Management
- Graphical Workflow Editor
- IVR Software
- Inbound Call Center
- Interaction Tracking
- Interactive Content
- List Management
- Live Chat
- Manual Dialer
- Mass Notifications
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Coupons
- Multi-Channel Communication
- Multi-Language
- Multi-Language Alerts
- Multiple Scripts
- No-Code
- On-Demand Communications
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Personalization
- Phone Key Input
- Polls/Voting
- Purchasing & Receiving
- Queue Management
- ROI Tracking
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduled Messaging
- Scheduled Recording
- Search/Filter
- Shortcodes
- Social Media Integration
- Status Tracking
- Subscriber Management
- Surveys & Feedback
- Task Management
- Template Management
- Templates
- Text to Speech
- Text-to-Win
- Third-Party Integrations
- Two-Way Communication
- Unified Communications
- Video Conferencing
- Video Support
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Configuration
- Workflow Management
Total features 72
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Batch Communications
- Blended Call Center
- Business Process Automation
- CRM
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campus Notifications
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer Database
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Management
- Document Storage
- Drag & Drop
- Email Campaign Management
- Email Management
- Event Triggered Actions
- Fax Management
- Forms Management
- Graphical Workflow Editor
- IVR Software
- Inbound Call Center
- Interaction Tracking
- Interactive Content
- List Management
- Live Chat
- Manual Dialer
- Mass Notifications
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Coupons
- Multi-Channel Communication
- Multi-Language
- Multi-Language Alerts
- Multiple Scripts
- No-Code
- On-Demand Communications
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Personalization
- Phone Key Input
- Polls/Voting
- Purchasing & Receiving
- Queue Management
- ROI Tracking
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduled Messaging
- Scheduled Recording
- Search/Filter
- Shortcodes
- Social Media Integration
- Status Tracking
- Subscriber Management
- Surveys & Feedback
- Task Management
- Template Management
- Templates
- Text to Speech
- Text-to-Win
- Third-Party Integrations
- Two-Way Communication
- Unified Communications
- Video Conferencing
- Video Support
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Configuration
- Workflow Management
Integrations
- Freshdesk
- Okta
- OneLogin
- Oracle Service
- Salesforce Service Cloud
- ServiceNow
- SugarCRM
- Zendesk Suite
- Zoho CRM
- Freshdesk
- Okta
- OneLogin
- Oracle Service
- Salesforce Service Cloud
- ServiceNow
- SugarCRM
- Zendesk Suite
- Zoho CRM
