Whispir
About Whispir
Whispir is a cloud-based communication management platform to be your all-in-one messaging tool. The application makes it easy to engage with the audience by sending text messages, voice messages, emails, rich messages, or forms as well as connecting via social media platforms.
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- Industry: Outsourcing/Offshoring
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A good tool for handling SMS
Reviewed on 16/06/2023
Overall, Whispir is a good platform form handling SMS
Overall, Whispir is a good platform form handling SMS
Pros
I like most in Whispir I can easily check if the SMS are delivered or not but we encountered a lot of times that the status is delivered but our customer didnt receive the SMS. They also have good customer service.
Cons
The only cons is troubleshooting technical details that requires telco cannot be done. We have instance that we have to reach out to the actual telco to do end to end troubleshooting. This should be part of service recovery from Whispir and not from the customers
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Versatile communications platform
Reviewed on 08/05/2023
Overall, Whispir is a great communications platform to meet anyone's needs. There is work underway...
Overall, Whispir is a great communications platform to meet anyone's needs. There is work underway to make the experience more modern, and hopefully reporting will be improved, but the current experience for sending messages works as expected and meets my needs and my service consumers.
Pros
Ability to manage the Whispir platform as a service for our Customers is great - we can cost recover to lower our expenditure and don't have to pay everyone's message fees. The ability to send bulk messages via a spreadsheet is also great as well as complex message options through the API.
Cons
Reporting is always a hassle - you have to manually create each report and then manipulate the data in excel before visualizing any trends for insights.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to deploy. Easy to use.
Reviewed on 01/06/2023
Pros
Whispr is a very easy off the shelf product when it comes to mass texting or even email marketing. It's freedom to customize the email template gives it a personal touch to customers.
Cons
The errors when an SMS was failed to send is very generic. The templates prepared are very rigid and cannot be customized to our country's standard information (eg. phone number code).
- Industry: Public Policy
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review for Whispir
Reviewed on 01/06/2023
A very comprehensive program with a lot of features. Whispir staff was professional with their help...
A very comprehensive program with a lot of features. Whispir staff was professional with their help and assistance throughout the journey from the start till the final UAT of the program and now, the after-sales support.
Pros
The "flexibility" of the program allowed us to "customize" the message contents, the arrangement of the contacts according to our evolving organization requirements.
Cons
A lot of fantastic features that are additional "add-ons".
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for communicating with both internal and external partners/clients
Reviewed on 31/05/2023
we are currently using Whispir for renewal and marketing emails and sms, event landing pages and...
we are currently using Whispir for renewal and marketing emails and sms, event landing pages and leads generation activities. It makes communication with clients so much easier as it allows us to automate and simplify the processes involved. Ms. [sensitive content hidden] from Whispir has been exceedingly helpful in helping us more fully utilize the tool thru constant comms and practical walkthroughs.
Pros
very user friendly, highly customizable, clean & simple UI, easily accessible site
Cons
additional cost for modules, i like what i know/ see so far
Whispir FAQs
Below are some frequently asked questions for Whispir.Q. What type of pricing plans does Whispir offer?
Whispir offers the following pricing plans:
- Free Trial: Available
Please contact Whispir for pricing details.
Q. Who are the typical users of Whispir?
Whispir has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Whispir support?
Whispir supports the following languages:
English
Q. Does Whispir support mobile devices?
Whispir supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Whispir integrate with?
Whispir integrates with the following applications:
Okta, OneLogin, ServiceNow
Q. What level of support does Whispir offer?
Whispir offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Whispir.
- Customer Communications Management Software
- SMS Marketing Software
- Email Marketing Software
- Workflow Management Software
- Internal Communications Software
- Unified Communications Software
- Emergency Notification Software
- Cloud Communication Platforms
- Internal Communication Software
- Customer Engagement Software
- Mobile Marketing Software
