Google Voice

4.5 (706)
Write a Review!
Call and voicemail management

Overall rating

4.5 /5
(706)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.2/5

92%
recommended this app
Sort by

706 Reviews

Tiara
Tiara
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great for business calls

Reviewed on 19/11/2023

Pros

Google Voice provides a free phone number that you can sync to any device with Wi-Fi. I can make and receive calls/texts to my phone, meanwhile keeping my personal phone number separate and operate my business without carrying around another device.

Cons

Some businesses and services do not support VoIP phone numbers.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Essential tool in property and guest management for streamlining communication!

Reviewed on 05/03/2024

Pros

Google Voice is a fantastic tool I've incorporated into my business from Day 1. Most business owners would prefer not to give out their personal phone number to clients and that's where Google Voice jumps in! I've used Google Voice for managing my MTRs and STRs and it has been an essential part of my business from communicating with guests via texts to jumping on a call with them for emergency questions or concerns. Highly recommend to other business owners!

Cons

No cons that I can think of other than sometimes, the voicemail transcription doesn't work.

Teighlor
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Google Voice - 2 star service

Reviewed on 24/08/2024

It wasn't the best because at times, I needed to use this type of service, and wasn't able to due...

It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to attach to the account.

Pros

You didn't need to pay for the service in order to use Google Voice.

Cons

Google Voice ensures you have a working telephone number to connect to your account to use the service.

Jasmine
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

If google had a phone?

Reviewed on 24/04/2024

MY overall experience with Google voice it could have been a little better, I dont like that i...

MY overall experience with Google voice it could have been a little better, I dont like that i originally thought that i could change my voicemail but i cant it has to say the google subscriber is not available.

Pros

I enjoyed having google voice on my phone and i had it when my phone was off and i was just starting to get back on my feet, I used it for a couple years, and then i got a real phone and It just stuck with me and i enjoy using it.

Cons

the voicemail is my only thing and sometimes idk if it was the cetain phone that i had but sometimes if i was not around a good wifi i had always miss my calls.

William
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great VoIP and call managment

Reviewed on 02/06/2024

Its the only call managment and VoIP service i will use for my business.

Its the only call managment and VoIP service i will use for my business.

Pros

Ease of use and set up. Very user friendly.

Cons

Nothing i can think of. Everything from set up, implementation and customer service is top notch.

Alternatives Considered

NordVPN

Reasons for Switching to Google Voice

Customer service and ease of implementation.
Ryan
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Simple VOIP

Reviewed on 31/05/2024

Pros

Set up for Google voice was extremely easy. When I needed a business number, I was able to create an account and pick a number in under 30 minutes. This application can make calls on its own through Internet, and it is able to make calls through my carrier if necessary.

Cons

The Google voice app on iOS can be a bit buggy at times.

Candace
Overall rating
  • Industry: Fishery
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing work phone

Reviewed on 04/05/2024

Pros

I use this for my business phone number and i love it. Not only can i get phone calls they can text me too.

Cons

The only thing i dont like is if you log out of your account and you cant remember your google account password your in trouble cause you are locked out.

Courtney
Overall rating
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome to use, recommend!

Reviewed on 02/06/2024

Pros

- Ability to set up caller ID
- Easy to use, would recommend for a new person starting with having a secondary number
- Can use for texting as well

Cons

- Delay with the ringers sometimes
- Sometimes depending on your Wi-Fi it can disconnect without warning

YULONDA
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Google voice for Teachers

Reviewed on 19/02/2024

I use google voice to communicate with teachers. I also send text messages if I’m unable to speak...

I use google voice to communicate with teachers. I also send text messages if I’m unable to speak verbally

Pros

It is a good way for teachers to communicate with teachers to communicate with parents without sharing their personal phone number .

Cons

I wish there was a way to make a phone call with google voice on a cell phone without having to go through the app

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It may be free but it’s a quality product!

Reviewed on 29/03/2024

Pros

setup was easy and anything I didn’t understand was easy to find the answer

Cons

I dont have anything that was glaringly obviously wrong.!

Naf
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 09/08/2024

Pros

It's easy to use and works well with the network. I can use it like a regular phone number.

Cons

Sometimes the updates can make the numbers go into spam by themselves.

Chandler
Overall rating
  • Industry: Environmental Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to use contact center

Reviewed on 06/02/2024

Pros

I like how Google Voice was attached to my email. If I missed something on Google Voice, I still had things come through in other spots I would see it.

Cons

Google Voice only allowed for a specific amount of contacts. We met the limit fairly fast and then had no capability of adding any more.

Eugene
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A Reliable and Trusted VOIP solution

Reviewed on 27/12/2023

Pros

This product has allowed us to start with almost no cost and has scaled with the company. The best part about Google Voice is it’s reliability and easy to use interface.

Cons

The features are lacking, especially the mobile application.

Steven
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

How Google Voice Affects Our Day to Day Life

Reviewed on 28/09/2023

Google Voice has helped life continue on normally longer. It has certainly contributed to the...

Google Voice has helped life continue on normally longer. It has certainly contributed to the general wellbeing of countless men and women all over The United States of America, and is a great addition to any office or home.

Pros

This product is amazingly useful for the differently abled community. My father has been diagnosed with ALS for over a year, and Google Voice and similar programs are integral to his day to day functioning, as finger mobility has decreased. This program helps countless differently abled men and women to still perform their day to day tasks and has been necessary for my father to continue working.

Cons

The biggest annoyance is that the texting feature is limited to the USA, which I understand due to the difficulties of incorporating it globally from both a financial and practicality standpoint. There are only a few instances where it would be nice to text folks from other countries, though, so thankfully it is not a huge issue.

Tyler
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Alternative to Adding Multiple Phone Lines

Reviewed on 22/01/2024

Positive experience overall and any cons of Google voice are far outweighed by the benefits.

Positive experience overall and any cons of Google voice are far outweighed by the benefits.

Pros

Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number.

Cons

Wish there was a way to distinguish when a call was coming through my Google line versus regular line.

Sara
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great option for small business owners!

Reviewed on 27/10/2023

Pros

I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone number and to have potential clients be directed to this number instead of my personal cell phone. I also like that Google Voice transcribes voicemails automatically.

Cons

Occasionally there are some minor connection/clarity issues.

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Convenient and Integrated

Reviewed on 05/11/2023

Pros

Relatively easy to use and easy to use with other Google products, including Android and Gmail. Surprisingly flexible and price is right.

Cons

The disabling of the email message feature in which your voicemails were automatically transcribed and emailed to you.

Jonnel
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review for Google Voice highly recommended

Reviewed on 24/10/2023

My over all experience about this tool was very good and highly recommended

My over all experience about this tool was very good and highly recommended

Pros

What i like about Google voice is we can communicate out team and its very easy to use.

Cons

On our job we need to get some information about what we are going to do so we need to communicate with our team and we used this google voice.

Edwin
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

If you don't have Google voice then u don't care to be easily reachable wherever you are

Reviewed on 24/07/2023

Overall experience is fantastic

Overall experience is fantastic

Pros

I love Google voice. I love Google because of wonderful apps like this. I have been using this for 13 years. Therefore for 13 years of different carriers, numbers and plans. Thought these changes one thing has been the same and that's my Google voice number that piggybacks off any carrier I am with and if in not I can still be reachable by my Google voice number

Cons

I don't like that u need an actual phone. Number already to set up your own number caus otherwise you get. Number that either u can't call out or call in...I forget Im 13 years in from the I initial set up

Ryan
Overall rating
  • Industry: Farming
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Google Voice - A no brainer

Reviewed on 02/11/2023

Pros

I use Google voice as my primary business telephone number. It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)

Cons

Nothing, honestly. It just works like I need it to.

Tisha
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

useful

Reviewed on 20/11/2023

Pros

I can see and get all phone calls even if I miss them.

Cons

Can't get all message in reading form all the time

Brianna
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Google Voice

Reviewed on 20/07/2023

Overall it does what it needs to do. It is easy to use and manage. There is an occasional lag when...

Overall it does what it needs to do. It is easy to use and manage. There is an occasional lag when the call is answered but other than that I like it.

Pros

The ability to use it on your cell phone so I do not have 2 separate phones for work.

Cons

Sometimes the call quality is poor even though I have strong internet.

Fabrizio
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great free service

Reviewed on 15/11/2023

Great experience very useful and free tool.

Great experience very useful and free tool.

Pros

Free and great phone service as an alternative line.

Cons

If you don't use it they will cancel the line.

MrBala
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy call and text

Reviewed on 21/10/2023

My callings and texting friends and family easier

My callings and texting friends and family easier

Pros

User friendly interface for unlimited calls and text to all family, friends and customers

Cons

I recommend the app is affordable and easy to use

A
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A must for teachers

Reviewed on 01/06/2024

I have used this since 2020 when I was contacting parents more frequently. I always use Google...

I have used this since 2020 when I was contacting parents more frequently. I always use Google Voice as my work number for parents to contact me on. I do not have to give out a personal number and it helps to create more professional boundaries. It’s also so easy to be able to use my phone to call rather than use a school landline .

Pros

I can contact student parents via text or voice without using my personal number.

Cons

The fact that it uses a different number to call out can be confusing, but you just have to realize it and get used to it.